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RapidScale Hosted Exchange Review


ConsumersAdvocate.org Rating: 3.6 / 5 (Very good)
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RapidScale provides managed cloud-based computer services to a variety of businesses and industries. Based in Irvine, California, the company was founded in 2010. In 2017, RapidScale expanded significantly by acquiring Vonage's hosted infrastructure services.
 
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How is RapidScale rated?

Breakdown

3.5/5
Features
3.5/5
Integrations
3.5/5
Pricing
3.5/5
Support

Overall Rating: 3.6 / 5 (Very good)

RapidScale is a growing hosted Exchange cloud company that caters to medium- to large-size businesses, on a quotation basis. The company stands out for its 100% uptime guarantee. Its reputation cannot be directly ascertained, but the absence of published complaints or lawsuits against it is encouraging.

Features & Specifications

Key Details

Unlimited Storage
Storage Space
50GB per mailbox
Supports
Exchange Server 2013
Uptime Percentage Guarantee
100.0%
Supported Connections
IMAP
POP

Features - 3.5 / 5

RapidScale offers a rather standard suite of features with its hosted Exchange packages. The company provides desktop and mobile access to email, calendaring, and collaboration applications. Migration and maintenance are performed by RapidScale, enabling IT departments to focus their attention elsewhere.

Productivity Features

  • Control Panel/ Dashboard
  • ActiveSync
  • Email Archiving
  • Spam Filtering

Collaboration Features

  • Calendar Sharing
  • Public Folders
  • Shared Contacts

Security

Features

  • Email Encryption
  • Automatic Backup
  • Anti-Virus / Anti-Malware

Certifications

  • HIPPA
  • SSAE 16 Certified
  • PCI Compliant

Integrations - 3.5 / 5

RapidScale supports encryption, anti-virus, and anti-spam add-ons as well as secure messaging. It employs AlienVault Unified Security Management as to ensure compliance with security protocols. RapidScale is one of the few providers who guarantee 100% 27/7/365 uptime.

How much does RapidScale cost?

Pricing - 3.5 / 5

Like many cloud companies that offer hosted Exchange, RapidScale does not publish its pricing information, but operates instead on a quote system.

Integrations

Supported Microsoft Apps

  • Outlook
  • Outlook Web App
  • SharePoint

Support - 3.5 / 5

RapidScale specializes in Microsoft Exchange and integrates that application's email archiving, retention and discovery capabilities To ease the burden of migration, the company's hosted Exchange fully integrates with Active Directory configurations. However, unlike some of the more robust plans from other providers, RapidScale's hosted Exchange does not integrate with popular 3rd party applications.

Company Reputation & Support

Reputation

BBB Rating
A+

Reputation & Support - 4 / 5

RapidScale is not BBB-accredited and has no BBB reviews or complaints. It has an A+ rating. The company does not appear to have been involved in any reported consumer litigation.

Contact & Additional Info

Homepage URL
http://rapidscale.net
Company Phone
(866) 371-1355
Headquarters Address
17872 Gillette, Suite 450, Irvine, CA, 92614

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Top Rated
Our Partner
  • Anti-malware, anti-spam protection
  • Mobile access, work anywhere, anytime
  • Flexible plans and pricing
  • Admin controlled access
  • Automatic patches
  • FastTrack, onboarding service provided by Microsoft professionals
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