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Sherweb Hosted Exchange Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
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SherWeb provides over 40,000 businesses with cloud services such as hosted Exchange and Office 365. The company is headquartered in Sherbrooke, Quebec and has offices in the US and Hungary. It is rated A+ by the BBB.
 
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How is Sherweb rated?

Breakdown

4.5/5
Features
4.0/5
Integrations
4.5/5
Pricing
3.5/5
Support

Overall Rating: 4.4 / 5 (Excellent)

SherWeb has been providing enterprise-level cloud storage solutions since 1998. Today, the company services more than 40,000 customers in over 100 countries, providing them with a broad range of email and collaboration tools and 24/7 highly support from fully trained and certified professionals. With rapid deployment, superior scalability, and a flexible pricing structure, SherWeb is a surefire option for those seeking a reliable and fully customizable email solution.

Features & Specifications

Key Details

Unlimited Storage
Max Message Size
50MB
Supports
Exchange Server 2013
Uptime Percentage Guarantee
99.99%
Supported Connections
IMAP
POP
MAPI

Features - 4.5 / 5

SherWeb offers a stronger than average set of features when compared to similar companies. Hosted Exchange through SherWeb provides clients access to their mailboxes anytime, anywhere, as well as calendar and contact sync, remote wipe for lost devices, public folders, resource mailboxes, and synchronization for all mobile devices, including Blackberry phones. The company also extends a host of add-ons such as Office Apps, hosted Lync, email archiving, company disclaimer, and email compliance.

Productivity Features

  • Control Panel/ Dashboard
  • Blackberry Support
  • ActiveSync
  • Email Archiving
  • Email Disclaimer
  • Spam Filtering

Collaboration Features

  • Resource Mailbox
  • Calendar Sharing
  • Public Folders
  • Shared Contacts

Security

Features

  • Multi-Tenant Platform Security
  • Email Encryption
  • Security Policy Customization
  • Automatic Backup
  • Remote Device Wipe
  • Anti-Virus / Anti-Malware

Certifications

  • HIPPA
  • ISO 27001 Certified
  • SOC Type 2 Certified

Integrations - 4 / 5

SherWeb offers advanced threat protection, comprehensive spam detection, and innovative email continuity through their Beginner, Business, and Advanced packages. Their most complete plan offers security features such as signature-based anti virus, spam filtering, threat detection, URL defense, attachment defense, Data Loss Prevention (DLP), email encryption, social media account protection, emergency inbox, email spooling, instant replay, multi-level logins, domain management, email logs, and active directory sync. The company also helps customers keep track of their business communications with their own archiving solution as well as a global relay archiving option for greater security.

How much does Sherweb cost?

Price
Starting at $3.95
Price Structure
per user per month
Additional Features
Additional Fee
Security Features
Additional Fee
Additional Storage Space
Additional Fee

Pricing - 4.5 / 5

SherWeb's pricing is better than average considering what you get for the money. The company extends multiple Exchange packages ranging from $3.95 for their Web-Only plan to $18.95 for their Exchange Plus Online Backup option. Their best offer, however, is the Exchange Plus plan, which features Exchange 2013, unlimited mailbox storage, Lync 2013 Standard, and 2 GB of Online Backup for $8.95 per user per month.

Integrations

Supported Microsoft Apps

  • Outlook
  • Outlook Web App
  • Office
  • Lync
  • SharePoint

3rd Party Integrations

  • Skype for Business

Support - 3.5 / 5

SherWeb's Exchange Plus Collaboration plan offers Lync 2013 Standard, yet they fall short in terms of additional programs like Office Applications, Sharepoint, and Skype for Business, which must be purchased separately.

Company Reputation & Support

Migration Support

SherWeb's MIDAS team will contact you to create a custom migration strategy based on your needs. The company will then prepare your hosted environment and migrate your data, confirming you have configured your email client and are completely satisfied with the end result.

Reputation

Year Founded
1998
BBB Rating
A+

Reputation & Support - 5 / 5

SherWeb holds an A+ rating with the Better Business Bureau and is considered to be one of the most well-respected hosted service providers in the nation. The company offers 24/7/365 by phone, email or chat. SherWeb promises to respond in as little as 40 seconds and resolve work tickets in a single business day. As if that were not enough, the company provides bilingual support in English and French and employs Microsoft-certified professionals who receive continual training to deliver the highest standards of customer service. The best part about SherWeb's services, however, is that they provide free data migration with no downtime or data loss, an incredible offer not many other companies can rival.

Contact & Additional Info

Homepage URL
https://www.sherweb.com/hosted-exchange/
Company Phone
(819) 562-6610
Headquarters Address
2915 Ogletown Road, #1073, Newark, DE, 19713

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Top Rated
Our Partner
  • Anti-malware, anti-spam protection
  • Mobile access, work anywhere, anytime
  • Flexible plans and pricing
  • Admin controlled access
  • Automatic patches
  • FastTrack, onboarding service provided by Microsoft professionals
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