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Club Carlson Hotel Rewards Program Review


ConsumersAdvocate.org Rating: 4 / 5 (Very good)
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Carlson Rezidor Hotel Group has 1,400 operational hotels covering 115 countries. Its rewards program allows guests to use points to cover future stays and other hotel expenses such as room upgrades, movie rentals and earn flight points in more than 20 airlines.

Features and Services                                   

Club Carlson Member benefit includes earning 20 points per U.S. dollar spent on eligible stays. It gives free awards nights starting at 9,000 points with no blackout dates on standard rooms. Earn elite status faster with points + cash.  Award nights count toward elite status.

Earn 20 points per U.S. dollar spent on food and beverages charged to your room during an eligible stay. Receive discounts on food and beverages at participating hotel restaurants. Enjoy a complimentary breakfast at participating hotel restaurants during eligible stays.

Earn 3 to 5 points per U.S. dollar spent on meetings and events. Use points + cash for an award night starting at 5,000 points or buy more points online to top off your account balance. You can redeem points for airline miles, gift cards, prepaid cards and more.

Earned Points

Earned Points per Dollar

20

Elite Bonus

23

Credit Card Bonus

6 (basic) 10 (premier)

Redeeming Points

Points per Free Night

9,000 - 70,000

Money Spent

$3,500

Credit Card Bonus

$273 - $2,121

Upgrades

Preferred Room

Confirmed Upgrade Rewards

Suites

Amenities

Free Internet

Free Breakfast

Food/Beverage Option

Free Bottled Water

Reservations

Guaranteed Availability

Late Check-Out

BY REQUEST

Hotel Rewards Program at Club Carlson

Club Carlson has an excellent rewards program that caters travelers who frequently stay at Carlson properties. It is honored by more than 1,000 hotel properties around the world. Its loyalty program caters to travelers who often stay at Radisson, Radisson Blu, Park Inn by Radisson and Suites by Carlson properties. Carlson Rezidor brands accommodate a wide range of budgets and its rewards can be used for hotel stays and flights. 


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Customer Comments & Reviews

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C
Clayter H
7/27/2021
Great Place when you are on the road. I spent many nights in these motels and will continue to use them as I can.


G
Gaurav
9/29/2018
Very poor customer service: they don't care when there is an issue and quote rules and regulations instead of working to ensure customer satisfaction and loyalty. Stay somewhere else. Agreed with the previous review that email response time is shocking (>5 days per email).


Alex J
9/15/2018
Very poor program. They provide very little incentive as compared to Hilton and Marriot elite programs . Also poor customer service. I wrote to them many times and never get a reply except for once in 5 times. Alaso will not status match. so why would anyone bother with them?



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