Identity Guard® Identity Theft Protection Review

What Does Identity Guard® Protect Against?

Identity Guard protects against various types of identity theft through a combination of traditional monitoring and IBM®️ Watson™️ Artificial Intelligence. 

• Synthetic ID Theft
• Child ID Theft
• New Account Fraud
• Data Harvesting
• Credit Card Fraud
• Account Takeover Fraud
• Tax Fraud
• 401K and Investment Account Monitoring
• Home Title Monitoring

Features and Services

Identity Guard features an extensive list of monitoring tools, alerts, and additional protection tools. It also provides customers with a mobile application and comprehensive customer support. Features vary by plan. For the most complete protection, choose the Ultra plan.

Monitoring

Alerts

ID Verification Alerts inform you of certain actions taking place within our network of monitored sites and accounts. Customers receive alerts each time you, or someone posing as you, updates information to your current accounts. Examples include bank passwords or address changes, new credit cards opened, and changes to other credit accounts. They may then confirm the activity is valid. Once you receive such an alert, you're in a position to take extra precautionary measures to protect your accounts. 

You'll receive an alert when one of these events occurs:

• Social security number and other sensitive information found on the dark web
• ID verification alerts
• Account takeovers
• Requests to open new bank accounts
• High-risk transactions, including new utility accounts, payday loans, and tax refunds
• 3-bureau credit report changes
• Breaches, phishing scams, and malware vulnerabilities

Other features of Identity Guard protection include lost wallet protection and ID Vault®PC Password Protection.

Additional Protection Tools

Price

Identity Guard offers three membership subscription tiers—Value, Total, and Ultra. Each plan is available for individuals and families.

All three tiers come with the product's basic monitoring features, alerts, and IBM® Watson™ AI technology.

Screen shot from indentityguard.com, October 15, 2023, 

Identity Guard's new Ultra plan provides some unique services compared with the competition. If you're looking for the most comprehensive protection, you may want to consider this plan, which offers monitoring of your credit and debit card accounts, 401K accounts, home title, and change-of-address activity. Under the Ultra plan, you'll also receive alerts should a convicted sex offender move to your neighborhood. The plan also provides advanced credit monitoring. Changes in your credit profile and score are often the first signs that something is amiss, but we don't all monitor our credit scores regularly.

Customer Service

Identity Guard's parent company, Intersections, Inc, is accredited by the Better Business Bureau and holds an A+ rating with the organization.

On Trustpilot.com, the company has received thousands of positive reviews, amounting to a 4.4/5 rating. One of the company's standout features is the dedicated case manager assigned to victims of identity theft. This case manager helps customers resolve identity theft issues and personally monitors the case for 60 days after the problem has been resolved.

Identity Guard® also provides its customers with access to various educational tools and credit specialists.

Bottom Line

Identity Guard offers a comprehensive identity theft protection service that has been frequently well-reviewed by customers.

For consumers looking for a service that covers multiple common types of identity theft at once and for a single, affordable price, Identity Guard® is an excellent alternative.

Disclosures