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Case Design Kitchen Remodel Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
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Case Design is a top of the line design house that has served the Metro Washington, D.C. area since 1961. During this time, the company has earned over 100 interior design and remodeling awards, including the 2018 Crystal Design Award Winner – Current Kitchen Category. In 2007, the company established Case Cares as a way to give back to the community, by supporting the military, assisting homeless families, children's charities, and hurricane relief, and through scholarships for college freshmen.
 
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How is Case Design rated?

Breakdown

4.9/5
Installation
3.5/5
Financing
4.5/5
Reputation

Overall Rating: 4.4 / 5 (Excellent)

Case Design is an award-winning design studio based out of Maryland. The company can cover a variety of different projects, including whole house remodels or room-specific updates. The whole team is committed to offering excellent service and beautiful designs, and this shows in their finished projects and in the high degree of customer satisfaction. The only real drawback to Case is its higher price point, and that it only offer services in the Metro Washington, D.C. area.

Case Design Installation

Installation - 4.9 / 5

Case Design has been carrying out home design projects since 1961, and the company is well equipped to handle any type of remodel, build, update, and custom design. Aside from the standard gallery of projects, the company also offers a 3D design tool, blog, and style quiz, so that customers can hone their future look. The team at Case is so committed to excellence, and confident in their work, that they offer a five-year warranty.

Type of Remodel

Update
Renovation
Remodel
Custom Design

Cabinets and Countertops

Cabinets
Cabinet Refacing
Cabinet Re-Dooring
Cabinet Painting
Custom Cabinets

Other Projects

Other Projects
Mosaics and Backsplashes
Flooring
Storage Organizers
Custom Drawers
Full-Extension Drawers
Soft-Close Doors/Drawers
Lighting Fixtures
Plumbing
Appliances
Ranges
Range Hoods
Stoves
Refrigerators
Dishwasher
Ovens

Warranty or Guarantee on the Installation

"We intend to earn that trust, which is why we offer an industry leading 5-year warranty. Details will be in your contract, and if you ever want to chat about the specifics, our door is always open. If unexpected issues arise, we will go the distance to make it right. Your satisfaction is our mission, and we stand behind everything we do."

Case Design Financing

Financing - 3.5 / 5

Though Case Design does not mention any financing options or discounts, the company does pledge to work within the budgetary constraints of its customers. The first step is discussing the remodel with a Case representative, who then measures and photographs the area in order to provide a 3D rendering of the finished project.

Discounts

Free Estimate or Consultation
Yes

Case Design Reputation

Reputation - 4.5 / 5

Case Study enjoys a stellar reputation across multiple different review platforms, and has won over 100 industry awards, receiving recognition not only for the company's designs, but for its excellent service. It provides a number of resources for customers above and beyond the norm, including live chat, informative articles, blog, e-newsletter, and educational seminars.

Customer Support

  • Online Chat
  • Blog

Reviews

BBB Rating
A+
Date Collected
2018-06-11

Company Profile

Full Name
Case Design Kitchen Remodel
Company Website
https://casedesign.com/
Headquarters
4701 Sangamore Road North Plaza, Suite 40, Bethesda, MD, 20816

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Top Rated
  • Free kitchen design services
  • Installations come with a 1-year warranty and 30-day post install follow up visit
  • No-obligation in-home analysis to measure and examine your space
  • Flexible financing
  • Eco-friendly options
  • More than 1,980 stores
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