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eForms Last Will & Testament Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
9 Customer Comments & Reviews - see all comments
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eForms is an online form service that provides hundreds of downloadable simple legal forms for businesses and individuals. It offers different subscription options including single form purchase and monthly or yearly subscriptions. The company was founded in 2016 and is currently headquartered in Miami, Florida.

How is eForms rated?

Breakdown

4.5/5
Pricing
4.8/5
Services
4.3/5
Customer Experience

Overall Rating: 4.5 / 5 (Excellent)

eForms is an online service offering a range of simple legal forms for business, personal, or real estate use that can be easily downloaded or printed after purchase. The company offers both a monthly and yearly subscription with a 7-day free trial period available at the start of its monthly plan. eForms has an outstanding Trustpilot score with hundreds of 5-star ratings, an impressive feat for a company of any kind. Consumers looking for a basic no-frills online legal form service will find eForms an excellent alternative.

eForms Service

Pricing - 4.5 / 5

eForms offers three categories of do-it-yourself downloadable simple legal forms: Business, Real Estate, and Personal. The last will form is offered by state, yet our editors were unable to compare these documents to ascertain their validity or how they differ. The company's website also provides FAQs and How-To assistance. Consumers can purchase monthly or yearly subscriptions that provide access to all forms on the site or buy the forms individually without a membership.
Customer Base
Business
Personal
Estate Planning
Last Will & Testament
Living Will
Financial Power of Attorney
Terms of Service
eForms is not a law firm. By using its site, consumers acknowledge and agree that eForms and its affiliates are not providing legal advice or acting as their attorney, and they assume full responsibility for any consequences and costs associated with the use of its site. eForms strives to keep its legal documents accurate, current and up-to-date. However, because the law changes rapidly, the company cannot guarantee the accuracy of the information it provides. The law is different from jurisdiction to jurisdiction and may be subject to interpretation by different courts. Consumers who require legal assistance are advised to consult an attorney in their area.
Revision & Editing
Additional Services
Real Estate
Financial
Data Privacy
eForms states customers are solely responsible for preventing unauthorized use of their information, including passwords. By opting for the company's services, users agree to be responsible for any activity under their account, whether authorized or not. eForms secures the personally identifiable information provided by consumers on its servers in a controlled and secure environment, which is protected from unauthorized access, use or disclosure. It encrypts account information during transmission to other websites using protocols such as Secure Socket Layer (SSL).

eForms Pricing

Services - 4.8 / 5

eForms offers one-time free downloads of any of its forms. It also offers a 7-day free trial, yet consumers must provide a credit card to participate. Customers who fail to cancel before the end of the free trial will be automatically signed up for a monthly subscription priced at $15. The annual subscription is priced at $120. Those interested in purchasing single forms may do so for $45 without a subscription. At the time of this review, the Better Business Bureau is investigating the company's free trial advertisement.
Estate Planning Cost
$45.00
Membership Cost:
$15.00
Free Templates
Free Trial

eForms Company Reputation

Customer Experience - 4.3 / 5

eForms holds a superior Trustpilot score based on 383 reviews, most of which are overwhelmingly positive. The company also has a very good rating with the Better Business Bureau. However, the BBB has posted an alert concerning eForm's advertising practices, specifically the company's free trial offer. As of 4/23/2018, eForms has yet to respond.
BBB Rating
B+
Number of BBB Negative Reviews
1
Trustpilot Score
9.0 out of 5
Date Collected
2018-05-24

Company Profile

Full Name
eForms Last Will & Testament
Company Website
Headquarters
400 NW 26th St Suite 9A, Miami, FL, 33127

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9 Customer Comments & Reviews

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J
Jackie N
8/18/2023
Scam website. After spending a lot of time compiling and entering data, at the end it forces you to give them your e-mail address. THEN after that, it forces you to enter your credit card number! Even for a free trial. This is like a Times Square Elmo who lets you take a picture then afterwards tells you "That'll be $20". Poor business ethics.


S
Steve R
11/10/2021
They gave me a free trial but since I downloaded the form I made they charged me 39.00. Be VERY cautions of their FREE trial. Its not free.


jakeh134
8/27/2021
eForms was somehow able to get my payment information and began debiting my account monthly. The issues are: - I never signed up for eForms - I thought it was Eversign charging my bank account (the service that I actually use) - Each and every debit is marked as in-person debit card swipe to my bank account They mark the debits as in-person swipes so that they are almost impossible to dispute as unauthorized transactions. I've tried working with the company to recover my money for a service that I never signed up for, never used, and never intended to use. They have failed to initiate a refund for every transaction and I will now have to report these transactions as fraud to my bank... Read More


M
Mary
8/11/2021
Far too expensive for a one time use. I do not recommend this service. There are free legal forms on the web. Just type what you are looking for into your search engine. I would give this service no stars if I could.


stlmayes
7/21/2021
The only thing I'd change is the ability to not list my Pet names if I have no specific directives that I want to outline in the will. Otherwise, this was simple and exactly what I was looking for


B
Bruce A
6/8/2021
eForms says you get a 7 day free trial, but what you get is only enough functionality to spend some time creating the document. However, you can't print it, email it, save it, download it, or anything else. So essentially, you have wasted some of your time, and feel compelled to buy a minimum $45 paid service. Run, don't walk, away from eForms.


julia.d.k.jk
5/5/2020
only 7 days and suddenly a large charge. barely enough time to STOP the charge. usually these scams give you at least 30 days. it says free free free all over but then...CC#


Cheryl H
4/27/2019
I went to the site to write a will. Only when I was finished and trying to print was I told that I needed to pay! Even when I set up an account, there was no mention of a charge. Pricing should be upfront so consumers has a choice. I deleted my will, but all that personal info is now on their site. BEWARE!


R
robert b
3/28/2019
The website says it offers "free" forms, requiring the user to complete only a few simple questions. After luring you with this claim, you go through the entire process of completing the information needed for the form. When you click the "print" button, you are directed to a page with subscription options, all of which require payment, i.e., not free at all. The one-time charge for the document is $45.00. Or you can sign up at the rate of $15/month ($180/yr), or a full year for $120, or a free "trial offer" that ends after 7 days and renews at the rate of $180 a year. That is not exactly free and is DECEPTIVE.



Top Rated
Our Partner
  • Online service created by lawyers 
  • 30-day refund policy
  • Experienced staff available for instant chat Sunday through Friday
  • Plans for wills, trusts and guardianships
  • Prices range from $39 to $499
  • Free printing and shipping
  • Customized service through a 10-minutes process
  • Frequently asked questions available online
  • State-specific and legally valid estate planning
  • Attorney consultations available for an additional fee