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Davey Tree Lawn Care Services Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
19 Customer Comments & Reviews - see all comments
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Davey Tree is a professional tree, landscape, and green space care solutions provider based in Kent, Ohio. It is the state's largest employee-owned company and the thirteenth-largest in the nation. The company's lawn care services include, but are not limited to, fertilization, aeration, grub and pest control, and more.

How is Davey Tree rated?

Breakdown

4.3/5
Services and Features
4.3/5
Plans and Pricing
4.0/5
Reputation and Customer Support

Overall Rating: 4.2 / 5 (Excellent)

Although Davey Tree's specialty is taking care of and removing trees, the company is also an excellent choice for consumers in need of general lawn care. A wide variety of lawn care and landscaping options in addition to other utility services and environmental consulting make Davey Tree a well-rounded alternative. While it does not offer any price estimates online, potential customers can call for a free consultation. The company also benefits from a solid reputation and mostly positive consumer feedback online.

Davey Tree Services and Features

Services and Features - 4.3 / 5

Davey Tree's lawn care services are broad, encompassing a variety of treatment methods. The company does, however, lack soil amendment and irrigation options. On the other hand, its tree and shrub services are a clear strong point in addition to its landscaping abilities. The company's lawn solutions are available for both residential and commercial spaces. For those looking to embark on lawn care projects themselves, Davey Tree provides a wealth of informative articles and video tutorials.
Lawn Care Services
Fertilization
Aeration
Over-seeding
Weed Control
Pest Control
Tree & Shrub
Mulching
Additional Services
Landscaping
Service Availability
Residential
Commercial
Free Lawn Analysis
Yes
Organic Lawn Care
No
Seasonal Services
Snow and Ice Management
Online Educational Resources
Blog
Articles
Tutorials
Videos

Davey Tree Plans and Pricing

Plans and Pricing - 4.3 / 5

Davey Tree does not provide any price estimates on its website, preferring to do so personally after having consulted each customer individually. They do, however, provide a client promise of satisfaction. The company pledges to deliver quality customer service, expert advice, and your money's worth.
Satisfaction Guarantee
Yes

Davey Tree Reputation and Customer Support

Reputation and Customer Support - 4 / 5

Davey Tree opened for business 138 years ago has been accredited by the BBB since 1986. The company's rating on the BBB is an A+. By employing scientists, technical advisors, and ISA certified arborists, Davey Tree employs a comprehensive approach to lawn care that takes every part of the yard into consideration.
Year Founded
1880
BBB Rating
A+
Number of BBB Positive Reviews
4
Number of BBB Negative Reviews
14
Date Collected
2018-07-12
24/7 Hotline
No
Contact Method
Phone
Mobile App
No
Online Account Management
Yes

Company Profile

Full Name
Davey Tree Lawn Care Services
Company Website
Headquarters
1500 N. Mantua St., Kent, OH, 44240

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19 Customer Comments & Reviews

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jpastrana573
12/1/2021
My property was entered by this Davey tree servicec who I did not authorize. I have a powerline that runs along the fence line. My gate has a wedge to prevent it from being opened. They reached over opened my gate drove onto my property cut the trees around the power line left whatever did not make it in the chipper on the ground. Now I have a mess that they created to clean up. I have all the video footage. Our tax payer dollars at work. Very disappointing.


E
Ed L
10/29/2021
To whom it may concern: We write to provide feedback on a recent transaction involving trimming our arborvitae hedge. When Davey trimmed this hedge earlier in the year, we thought the hedge should have been trimmed to a lower height previously discussed w/Joe Oszust's staff. Subsequently, we brought this to Joe's attention. He and his staff returned to trim it until it was more in line w/our expectations. Joe managed the trimming to ensure that the subsequent growth would be delayed until after Winter, assuring that winterkill would not involve the anticipated re-growth. This involved no additional charges - we could not be happier with the end result. This is a great example of the... Read More


mkwyrick
10/12/2021
We've used Davey Tree Services for over 10 years. We've tried others who were equally good but much more expensive. Davey provided logical assessment of our trees, recommended good resolutions, showed up promptly with crews who were positive, friendly, task oriented and thorough in completing the job and leaving the property in clean, neat fashion. Our HOA respects their services and recommendations. I don't have time to shop around. Davey is the service I'm sticking with because of their reliability in all the factors above.


thebeckerzoo
9/23/2021
This company will rip you off. Signed an 1800 contract for a treatment plan. Only for them to claim that the cost was PER TREATMENT... Meaning to have our trees treated would have been upwards of 3000. Mind you, we had 4 moderately-sized crape myrtles and a handful of saplings. There are far more transparent companies with much better customer service. Save your money and go elsewhere.


A
alvin
11/6/2019
You guys are just awful! Damage to my lights, driveway and trees!


J
jason
8/19/2019
below is the email I sent to the rep in the Columbus Ohio location. "Eric,I just wanted to let you know that our experience with the people that came to ground out the stumps was very poor for the following reasons. We were not told when they would arrive to complete the job. Luckly my wife was home when they arrived. The people that arrived to ground out the stumps were extremely rude to my wife. They grounded out the wrong stump. They were supposed to ground out three stumps in the back yard. Instead they grounded out two stumps in the back yard and one stump in the front yard."


galbraithsathome
7/23/2019
This was the best customer experience ever! The arborist was knowledgeable, service was prompt and effective and the representative were all courteous, friendly and professional.. Pricing was competitive. Bravo Davey Tree Service.


M
Mary L
6/10/2019
I made the mistake of hiring Davey tree for having a tree stump removed. We had electricity running out to our back yard for a future gazebo/hot tub and they accidentally cut the power supply. Gopher One came and marked where it was and we specifically showed them the location as well. We had a conversation with their representative and we told they weren't able to assist any further as they weren't responsible. They never offered to reimburse or get the electricity restored.


Vera E
10/22/2018
I made the mistake of hiring Davey tree (San Diego location) for trimming a pine tree that was overhanging on my property. I chose to hire what I thought was "professional" company, as the problem tree was owned by the city of San Diego and was also located on HOA property. When Daniel, Davey tree representative arrived in July 2015 to give me an estimate, I asked him whether I needed to get any permits (from the city or from the HOA). Daniel said that was not necessary as they were professionals and knew how to trim a tree without causing damages and thus the city or the HOA did not need to be contacted. Additionally, he said that because the tree was causing damage to my property I had... Read More



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