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HomeAdvisor Powered by Angi Lawn Care Services Review


ConsumersAdvocate.org Rating: 4.7 / 5 (Excellent)
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Founded in 1999, HomeAdvisor Powered by Angi is the nation's largest online home services marketplace, connecting consumers with service professionals across a broad range of project categories. Homeowners fill out a simple form with general project details to receive free quotes from local, pre-screened professionals.
 
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How is HomeAdvisor Powered by Angi rated?

Breakdown

5.0/5
Services and Features
4.5/5
Plans and Pricing
4.5/5
Reputation and Customer Support

Overall Rating: 4.7 / 5 (Excellent)

With a robust, nationwide network of providers, HomeAdvisor Powered by Angi is the leading online marketplace connecting consumers with home service professionals. Completing a quick and simple online form links homeowners with up to 4 pre-screened service providers, enabling users to compare and choose their preferred options. HomeAdvisor's website also features a True Cost Guide and other helpful tools so consumers can make informed decisions. Although negative online reviews are plentiful, the majority correspond to service providers unhappy with the company's terms and conditions.

HomeAdvisor Powered by Angi Services and Features

Services and Features - 5 / 5

HomeAdvisor Powered by Angi does not provide direct servicing, instead it connects homeowners to service professionals in their area. As such, the types of services offered will depend on the providers. However, consumers do complete an online form with details about their landscaping/lawn care needs so that they can be matched with appropriate options. HomeAdvisor also features tools to find emergency service providers and refined searches for very specific projects. Their True Cost Guide helps consumers make informed decisions by supplying cost analysis and information concerning lawn care services.
Online Educational Resources
Articles

HomeAdvisor Powered by Angi Plans and Pricing

Plans and Pricing - 4.5 / 5

Pricing details are not provided by HomeAdvisor. Costs and fees are established by the service professionals depending on the lawn care options selected during the quote process. Customers are able to compare and choose from up to 4 providers in their area to find the best fit for their projects. As with any marketplace, we recommend homeowners complete additional research regarding these lawn care professionals to make sure they're up to snuff. HomeAdvisor does not charge for the use of its services.
Satisfaction Guarantee
No

HomeAdvisor Powered by Angi Reputation and Customer Support

Reputation and Customer Support - 4.5 / 5

HomeAdvisor currently holds a 9.5 score from Trustpilot and an A- rating from the BBB. Although online reviews are predominantly negative, the ratio between positive and negative reviews is severely skewed by complaints from service professionals (not specifically in landscaping or lawn care) unhappy with the terms and conditions of their partnerships with HomeAdvisor. Reviews provided by consumers using the marketplace feature are generally positive. HomeAdvisor has phone and chat customer service available during regular business hours.
Year Founded
1999
BBB Rating
A-
Number of BBB Positive Reviews
28
Number of BBB Negative Reviews
605
Trustpilot Rating
9.5 out of 10
Date Collected
2018-07-13
24/7 Hotline
No
Contact Method
Phone
Chat
Mobile App
Yes
Online Account Management
Yes

Company Profile

Full Name
HomeAdvisor Powered by Angi Lawn Care Services
Company Website
https://www.homeadvisor.com/
Headquarters
14023 Denver West Pkwy Bldg. 64, Golden, CO, 80401

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Customer Comments & Reviews

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Louisiana C
5/16/2019
This company leaves something to be desired. They pit their pros against each other. Example, if you get 3 pro matches for your job, they charge every pro for the lead, regardless of who gets the business. This can be anywhere from $16.00 to $51.00! If you don't understand this, this cost is must be included when your "Pro contractor" is hired by you. HomeAdvisor is about making money for HomeAdvisor! They do not care about you or their Pro Contractors. They charge EVERY pro matched for the lead. Considering the headlines in the news recently (sending convicted felons to jobs) I would highly suggest you simply search for a company and do your own research on them yourself. Do not... Read More

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