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Lawn Doctor Lawn Care Services Review

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Founded in New Jersey in 1967, Lawn Doctor provides residential lawn care and pest control services in 40 states. The company has a great reputation for customer service and an A+ with the BBB.
 
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How is Lawn Doctor rated?

Breakdown

Overall Rating: 0 / 5 (N/A)

Lawn Doctor is a solid and dependable choice for lawn care services, lawn pest control, weed control, and lawn disease treatment and prevention. Founded in 1966, the company has over 50 years of experience. Judging by online reviews, Lawn Doctor has an overwhelmingly positive reputation, as well as one of the best retention rates in the country. Under their satisfaction guarantee they will either reapply services for free or give an outright refund. Lawn Doctor does not provide specialty services like landscaping or outdoor lighting, so customers requiring this will have to look elsewhere.

Lawn Doctor Services and Features

Services and Features - 0 / 5

Lawn Doctor provides a complete group of lawn care services, including fertilization, core aeration, power seeding, weed control, ph balancing, and tree and shrub management. In terms of pest control, he company offers protection against mosquitos, ticks, grubs, fire ants, as well as perimeter pest control and special event sprays. Beyond weed services, Lawn Doctor also offers services against common lawn diseases including brown patch, dollar spot, rust, leaf spot, and fairy ring. All in all a very strong complement of lawn care services for residences.
Lawn Care Services
Fertilization
Aeration
Over-seeding
Weed Control
Pest Control
Soil Amendment
Tree & Shrub
Service Availability
Residential
Free Lawn Analysis
Yes
Online Educational Resources
Blog

Lawn Doctor Plans and Pricing

Plans and Pricing - 0 / 5

Although Lawn Doctor's plans and pricing will vary depending on where your home is located, all affiliates offer customers a free evaluation of their yard or landscape. At this evaluation, a specialist will evaluate potential problem points with the customer's yard and suggest a lawn care solution and ongoing maintenance. Lawn Doctor also offers a 100% satisfaction guarantee. The way this breaks down is that if the customer is unsatisfied, Lawn Doctor will either reapply the treatment again at no extra charge or offer a full refund.
Satisfaction Guarantee
Yes
Additional Services Price
Lawn Doctor offers a discount for advance payment of annual services.

Lawn Doctor Reputation and Customer Support

Reputation and Customer Support - 0 / 5

Beginning in New Jersey, Lawn Doctor has been in operation now for over 50 years and has spread to 40 states. The brand as a whole has a very positive reputation among consumers. What's more, as indicated by responses to specific consumer complaints, Lawn Doctor will take responsibility and attempt to resolve complaints against local franchises at the corporate level. This is a reassuring level of oversight for a home services provider.
Year Founded
1967
BBB Rating
A+
Trustpilot Rating
8.3 out of 10
Date Collected
2019-06-20
24/7 Hotline
No
Customer Service Hours
Depends on franchise affiliate
Contact Method
Phone
Email
Mobile App
No
Online Account Management
No

Company Profile

Full Name
Lawn Doctor Lawn Care Services
Company Website
https://www.lawndoctor.com/
Headquarters
142 State Route 34, Holmdel, NJ, 07733

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Customer Comments & Reviews

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nsucarato
3/22/2024
Lawn doctor will treat your lawn even if you haven't paid or had any intention of using them as a past customer. They are rude and wantd me to pay for a treatment I didn't want..They say it's automatic. Even if you cannot afford it. The man was so rude and argumentative and had no sense of what customer service is..I mean really rude to the point of shouting at me. Everyone stay away from lawn doctor or discontinue services as soon as possible..The company has a very mean people working for them

J
Jose L
8/18/2022
Lawn Doctor is the best company that I have dealt with for my lawn.

lyrictwo
6/14/2022
I am very disappointed with the customer service aspect of this company. I feel that my patronage is not appreciated nor given professional attention. Techs are constantly cancelling service calls and often do not come when they re-schedule. A tech called two weeks ago to provide a service but never came-HOWEVER, after checking my account, I found that I was billed for the NO-SHOW the service. I called the office and the receptionist told me that she would eliminate the cost from my account. I scheduled a service check and set for my irrigation system. The young man did come however when finished, he told me to pay him with a check and to make the check to him, not the... Read More

nakulsdad
10/5/2021
Do not trust their sales talk. Even after a year of service, I found no improvement. Their customer service is bad. They will come out when you complain and tell you that everything will be fixed in another application. Never works!

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