Corebridge Direct
Life Insurance Review
Life Insurance Review
ConsumersAdvocate.org
18 Customer Comments & Reviews - see all comments
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Corebridge Direct, formerly AIG Direct, has been a leading provider of term and whole life insurance since 1995. The company, which is headquartered in San Diego, California, holds an A+ rating with the Better Business Bureau.
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18 Customer Comments & Reviews
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If I could give a minus rating I would. It has been 9 months since my father passed away. Today is my father’s birthday and we are still yet to receive less than $3k in insurance. We have been told numerous of lies and the “check is in the mail”. We can’t even get a copy of the policy because it was lost due to a water damage problem. I’m told after 6 months that the request is still being reviewed. Don’t trust this company with your finally arrangements. You will only add to your family’s stress of your loss.
Stay away from AIG! My father passed away 7 months ago and I would submit negative stars if I could. I’ve called and the representatives have been less than helpful. I’ve emailed, faxed and spent $86.25 in overnight mail fees sending change of ownership forms and death certificates. I’ve followed directions to get life insurance policies that my father had on me switched over into my name and after 7 months I’m still waiting. I will be withdrawing these policies asap… no way will I ever recommend AIG. The absolute worst customer service experience I’ve ever had. I sat on the phone with them for another 2hrs today and I have to wait 3 more business days for a manager to call me so I can... Read More
I've been trying for months to get the claim paid for my husband's death. They keep saying they don't have a certified copy of the death certificate but I have sent it twice. My husband and I paid on these policies for 43 years and we just assumed they would honor the policies that they issued. Silly me - thinking they would do the honorable thing. I plan to see a lawyer to make them see things my way!
The previous page, says you insure people up to age 85, but it won't let me get a rate, because I am 76??
Terrible Claims Service. I have been trying to get the payout on my father's life insurance for months now and they keep saying the actual court stamped documentation for the Estate is not efficient. Their claims examiners need to go to law school or be taught that every jurisdiction paper work is different and it is not a one size fits all. In addition, to speak with a claims examiner that makes these determinations (again not a lawyer) you can't call until after 11:30 a.m. CT because that is when they actually start "work". Seriously? What type of business does not start work until 11:30 a.m. CT. And, you cannot get a direct line to the claims examiners and have to call the main... Read More
AIG is a SCAM. My rate for them below negative zero. They never provided me my policy contract and yet they keep on charging on my bank for almost a year.I tried to call customer service several times but to no avail. I called my bank to stop the payment.Look for a legit insurance company. AIG is a SCAM
Requested a rollover form (to transfer account out of AIG) multiple times over several weeks. Never received the form after numerous requests, multiple times confirming my address, confirming they sent the form, etc.
Customer service representatives are either liars or incompetent. Not a good sign if you want these people to be responsible for your financial well being.
Terrible service and terrible firm. Now I have to resort to putting request in writing (for a simple form), documenting people I spoke with on phone, creating a paper trail (all for a simple form).
You've been warned!
Do not deal with AIG!!. On Jan 31, my wife and I - both seniors - were informed that our Asian cruise was changing course, so we purchased a flight back to Canada via EVA and just to be safe, we spend an additional $140 for cancellation insurance from AIG through Expedia Singapore. When our cruise line again changed the date of disembarkation due to the COVID 19, I immediately cancelled our EVA flight on Feb 1st, (one day after booking the flight). One would think that with the protection of "cancellation insurance", it should be no problem getting back the $600 that EVA did not reimburse us for. Not with this ripoff insurance company - AIG refused to reimburse us for this... Read More
Their insurance fraud team is the best. Such honorable guys that are always there to give you security and service.
receined notice that my policy would be cancelled for non payment. Bill was paid ontime and I hve a cancelled check!!! It was sent automatically by my bank. Was on hold for 1 hour and twenty minutes. Check was sent on 1/3/20 and AIG did not post till 1/21 and sent me notice of overdue and grace period. Someone over at AIG is not doing their job. After waiting over 40 min with robo phone system told to call another number. Waited additional 40 min to talk to someone named Phil who verified everything was in order. Just waisted 1.5 hours of my day.
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Corebridge Direct is a subsidiary of American General Life Insurance Company (AGL) and an affiliate of The United States Life Insurance Company in the City of New York (US Life). In addition to offering coverage from AGL and US Life, Corebridge Direct offers policies from a number of unaffiliated insurance companies.
From term and whole to universal and guaranteed-issue life insurance, many customers will find an insurance product that suits their needs and budget among Corebridge Direct's wide product selection.