We research all brands listed and may earn a fee from our partners. Research and financial considerations may influence how brands are displayed. Not all brands are included. Learn more

Policygenius Life Insurance Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
24 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.

Background-Policygenius


Founded in 2014, Policygenius was established by two former insurance company consultants who noticed that the large, traditional life insurance issuers continually experienced difficulty engaging the modern, self-directed online consumer. With the aim of taking the confusion and stress out of the process of buying insurance (of all types) they launched Policygenius. The company is not a direct provider of life insurance products, but an independent and licensed broker unaffiliated with any insurance entity. PolicyGenius works with some of the largest direct life insurance providers in the country to connect customers with a life insurer that matches their needs and budget.

 

Information below reflects all the available options and benefits covered by partner life insurers. To get more detailed information on the availability of options and benefits please talk with a Policygenius agent.

 

Company Reputation

Although Policygenius is a relatively new company, it has strong relationships with, and is able to offer you policies from, a multitude of life insurance companies. This includes all the most respected highest ranked by independent ratings agencies.The company is able to provide a wide range of coverage options and price points. They are licensed to do business in all 50 states.

Policygenius conveniently provides the A.M Best and BBB ratings for all the insurance entities they do business with on their site. Customers wishing to know the financial and credit ratings of particular companies before they purchase can find this information out through Policygenius. 

Policygenius is rated 'A' by the Better Business Bureau.

Customer Experience

Policygenius is able to offer you services from all the highest rated companies in terms of customer satisfaction and complaint ratios. What's more, the company is staffed by well trained and personable insurance experts who don't have a dog in the fight, so to speak. They are not representing any company and they do not have any reason to try and upsell you something you do not need. They're only function is too get you the policy that fits your needs at the lowest price.

Consequently, in it's short life, Policygenius has developed a serious following online with hundreds of positive reviews attesting to their quality of service, quick expert advice, and general usability of their online platform. Customer experience has been overwhelmingly positive.

Policies

Policygenius' list of policies and policy options is only limited by the companies they are connecting the consumer with. Since Policygenius offers access to a host of major insurers, some typical features can include:

Can upgrade/downgrade plan
Guaranteed premiums
Term premiums stay level until renewal
Term convertible to permanent
All term to permanent conversions and some term renewal feature guaranteed purchase option (no medical exam)
Access to cash value
Interest rate guarantee
Flexible payment options
Graded premiums

Because of its position as an insurance broker, Policygenius can offer seemingly limitless variations of insurance plans to met a given customer's needs. For example:

Simplified Issue Term Life Insurance

Below $100,000 coverage amounts

Up to age 90

Builds cash value (minimally)

 

Level Term Life Insurance

Above $100,000 coverage amounts

10 to 30 years

Guaranteed no premium increases within level premium chosen

Medical exams required

 

Guaranteed Assurance Whole Life Insurance

Up to $50,000 coverage amounts

Lifetime coverage

 

Whole Life Insurance

Up to $50,000 coverage amounts

Lifetime coverage

Guaranteed premiums

 

Universal Life Insurance

No maximum coverage amounts

Up to 95 years of age

*** Information based on MetLife Insurance products

Additional Features

Policygenius gives you access to plans that contain long term care insurance, disability waiver of premium, and accelerated death benefit. As with the other categories, Policygenius' unique platform gives it the opportunity to offer limitless options and combinations of plan riders. Including:

  • Accidental death
  • Child
  • Disability income
  • Funeral expenses
  • Additional insured
  • Estate protection
  • Death benefit guarantee

Help and Support

Policygenius support staff are insurance experts and not salespeople. They are available by phone, email, live chat and social media at all times.

Online Presence

Policygenius is a young company and it shows...in a good way. Its web presence and online tools are second to none. The website more resembles a resource for all things insurance, offering loads of information, articles, and just plain useful advice and content. Their online application portal is convenient. Their free quote calculator compares competing policies from top companies and is quick and easy to use. What's more, since Policygenius offers life, renters, pet, and disability insurance, the website features a unique Insurance Checkup. This application guides the consumer through a step-by-step list of questions and then emails the company's recommendations. 

Policygenius-Why We Rank Them Highly

Policygenius is a great resource for life insurance shoppers. It not only gives people a simple way to compare different life insurance products and get a policy that matches their individual needs and budget, it also offers a website with a wealth of information and expert advice for shoppers. Throw in a convenient application process, free quotes, and their Insurance Checkup and you begin to see how they are fulfilling their initial mission of demystifying and de-stressing the insurance selection process.


Leave a comment for Policygenius Life Insurance
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

24 Customer Comments & Reviews

Loading Reviews ...
cpmaverick
4/23/2023
My auto insurance lapsed without my knowledge in October 2022. My card was never charged, but showed up as a failed transaction. I only received one email from Mercury, and it just said I had 'updated documents' to view. So, I learned about my situation when I was pulled over by the police and had my car towed. I would hope Policy Genius could have contacted me about the cancellation, but honestly I felt it was more Mercury at fault as far as the original issue goes. I really needed to reinstate my insurance but since it had been over 30 days expired, I needed a new policy. And I had to go through my agent (Policy Genius). When i called Policy Genius, nobody answered. The line said... Read More


G
Greg
4/9/2023
Did not have a good experience. After sharing ally health information they gave me a lowball and fake quote. This was done to trick me into applying and I would not receive rates they showed.


mohr4you1
5/25/2022
I had to quit working due to a health issue and need to cancel this policy. So please cancel it. Joyce


A
Alex
5/5/2022
online quoter showed me one set of rates, but when I spoke to agent he told me rates would be triple what I saw. I told him same health information I put into their system Classic bait and switch


anupam.p.iitd
4/15/2022
I had a worst experience with policy genius. After providing the initial quote, they increased the premium without informing me within a month. And now not proving the contradictory reasoning for increase. Worst company.


af_elliott
4/7/2022
Got a call from one of their agents, trying to get us to up the insurance. Benefits dwindled down to where they were almost worthless. Told them we wanted to cancel, and was told we would have to call their office to do so. After being on hold for 25" (even though the recording said a 5" wait was expected. Then were told we were gong to be transferred to the cancelation department. We have now been on hold for over 40", and still just listening to their garbage tune. DO NOT get involved with this scamming company!


R
Robert P
1/12/2022
On our North American Universal Life Insurance policy on the bottom of pages illustrating Projected Policy Values it has "30758/TP". What does this pertain to? Thanks Bobby


C
Carol S
11/9/2021
This is Carol Swanson, I need to talk to an agent about my policy. Not sure my policy number.


B
Brenda h
9/12/2021
Hello this Mrs Barbara Holmes my insurance wasn’t pull for this month 9/11/21 policy number 081121-000789325.. also I wanna know is my policy paid in full ..


dlnorthern323
3/31/2021
I tried to set up a policy with this company and they took out a payment in the middle of the month. I specifically told the agent the beginning of the month. Now my account is over drawn and collecting fee



Top Rated
Our Partner
  • The only 100% no medical exam term life insurance
  • Ages 18 to 60 are eligible to apply
  • Term life policies $50,000-$1.5 million in coverage
  • Company offers 10, 15, 20, 25, and 30-year terms
  • Monthly premiums as low as $10
  • Featured in WSJ, CNN, Forbes, TechCrunch & Money.com