Rating: 9.2 / 10 (Excellent)
24 Customer Reviews - see all comments
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Background-Policygenius


Founded in 2014, Policygenius was established by two former insurance company consultants who noticed that the large, traditional life insurance issuers continually experienced difficulty engaging the modern, self-directed online consumer. With the aim of taking the confusion and stress out of the process of buying insurance (of all types) they launched Policygenius. The company is not a direct provider of life insurance products, but an independent and licensed broker unaffiliated with any insurance entity. PolicyGenius works with some of the largest direct life insurance providers in the country to connect customers with a life insurer that matches their needs and budget.

 

Information below reflects all the available options and benefits covered by partner life insurers. To get more detailed information on the availability of options and benefits please talk with a Policygenius agent.

 

Company Reputation

Although Policygenius is a relatively new company, it has strong relationships with, and is able to offer you policies from, a multitude of life insurance companies. This includes all the most respected highest ranked by independent ratings agencies.The company is able to provide a wide range of coverage options and price points. They are licensed to do business in all 50 states.

Policygenius conveniently provides the A.M Best and BBB ratings for all the insurance entities they do business with on their site. Customers wishing to know the financial and credit ratings of particular companies before they purchase can find this information out through Policygenius. 

Policygenius is rated 'A' by the Better Business Bureau.

Customer Experience

Policygenius is able to offer you services from all the highest rated companies in terms of customer satisfaction and complaint ratios. What's more, the company is staffed by well trained and personable insurance experts who don't have a dog in the fight, so to speak. They are not representing any company and they do not have any reason to try and upsell you something you do not need. They're only function is too get you the policy that fits your needs at the lowest price.

Consequently, in it's short life, Policygenius has developed a serious following online with hundreds of positive reviews attesting to their quality of service, quick expert advice, and general usability of their online platform. Customer experience has been overwhelmingly positive.

Policies

Policygenius' list of policies and policy options is only limited by the companies they are connecting the consumer with. Since Policygenius offers access to a host of major insurers, some typical features can include:

Can upgrade/downgrade plan
Guaranteed premiums
Term premiums stay level until renewal
Term convertible to permanent
All term to permanent conversions and some term renewal feature guaranteed purchase option (no medical exam)
Access to cash value
Interest rate guarantee
Flexible payment options
Graded premiums

Because of its position as an insurance broker, Policygenius can offer seemingly limitless variations of insurance plans to met a given customer's needs. For example:

Simplified Issue Term Life Insurance

Below $100,000 coverage amounts

Up to age 90

Builds cash value (minimally)

 

Level Term Life Insurance

Above $100,000 coverage amounts

10 to 30 years

Guaranteed no premium increases within level premium chosen

Medical exams required

 

Guaranteed Assurance Whole Life Insurance

Up to $50,000 coverage amounts

Lifetime coverage

 

Whole Life Insurance

Up to $50,000 coverage amounts

Lifetime coverage

Guaranteed premiums

 

Universal Life Insurance

No maximum coverage amounts

Up to 95 years of age

*** Information based on MetLife Insurance products

Additional Features

Policygenius gives you access to plans that contain long term care insurance, disability waiver of premium, and accelerated death benefit. As with the other categories, Policygenius' unique platform gives it the opportunity to offer limitless options and combinations of plan riders. Including:

  • Accidental death
  • Child
  • Disability income
  • Funeral expenses
  • Additional insured
  • Estate protection
  • Death benefit guarantee

Help and Support

Policygenius support staff are insurance experts and not salespeople. They are available by phone, email, live chat and social media at all times.

Online Presence

Policygenius is a young company and it shows...in a good way. Its web presence and online tools are second to none. The website more resembles a resource for all things insurance, offering loads of information, articles, and just plain useful advice and content. Their online application portal is convenient. Their free quote calculator compares competing policies from top companies and is quick and easy to use. What's more, since Policygenius offers life, renters, pet, and disability insurance, the website features a unique Insurance Checkup. This application guides the consumer through a step-by-step list of questions and then emails the company's recommendations. 

Policygenius-Why We Rank Them Highly

Policygenius is a great resource for life insurance shoppers. It not only gives people a simple way to compare different life insurance products and get a policy that matches their individual needs and budget, it also offers a website with a wealth of information and expert advice for shoppers. Throw in a convenient application process, free quotes, and their Insurance Checkup and you begin to see how they are fulfilling their initial mission of demystifying and de-stressing the insurance selection process.


Top Rated
Our Partner

  • Advice available from non-commissioned agents
  • Handles your paperwork at no additional cost
  • Quotes from over a dozen A-rated companies

Latest Policygenius Reviews

cpmaverick

4/23/2023
My auto insurance lapsed without my knowledge in October 2022. My card was never charged, but showed up as a failed transaction. I only received one email from Mercury, and it just said I had 'updated documents' to view. So, I learned about my situation when I was pulled over by the police and had my car towed. I would hope Policy Genius could have contacted me about the cancellation, but honestly I felt it was more Mercury at fault as far as the original issue goes. I really needed to reinstate my insurance but since it had been over 30 days expired, I needed a new policy. And I had to go through my agent (Policy Genius). When i called Policy Genius, nobody answered. The line said... Read More


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Greg

4/9/2023
Did not have a good experience. After sharing ally health information they gave me a lowball and fake quote. This was done to trick me into applying and I would not receive rates they showed.


mohr4you1

5/25/2022
I had to quit working due to a health issue and need to cancel this policy. So please cancel it. Joyce


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Alex

5/5/2022
online quoter showed me one set of rates, but when I spoke to agent he told me rates would be triple what I saw. I told him same health information I put into their system Classic bait and switch


anupam.p.iitd

4/15/2022
I had a worst experience with policy genius. After providing the initial quote, they increased the premium without informing me within a month. And now not proving the contradictory reasoning for increase. Worst company.


af_elliott

4/7/2022
Got a call from one of their agents, trying to get us to up the insurance. Benefits dwindled down to where they were almost worthless. Told them we wanted to cancel, and was told we would have to call their office to do so. After being on hold for 25" (even though the recording said a 5" wait was expected. Then were told we were gong to be transferred to the cancelation department. We have now been on hold for over 40", and still just listening to their garbage tune. DO NOT get involved with this scamming company!


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Robert P

1/12/2022
On our North American Universal Life Insurance policy on the bottom of pages illustrating Projected Policy Values it has "30758/TP". What does this pertain to? Thanks Bobby


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Carol S

11/9/2021
This is Carol Swanson, I need to talk to an agent about my policy. Not sure my policy number.


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Brenda h

9/12/2021
Hello this Mrs Barbara Holmes my insurance wasn’t pull for this month 9/11/21 policy number 081121-000789325.. also I wanna know is my policy paid in full ..


dlnorthern323

3/31/2021
I tried to set up a policy with this company and they took out a payment in the middle of the month. I specifically told the agent the beginning of the month. Now my account is over drawn and collecting fee


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Carolyn P

3/8/2021
Carolyn P. 3/8/21 Hello ! My name is Carolyn Parker, and I am writing to see how I can get my annuity value.


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Dianne M

3/8/2021
I want to change my address without giving my credit card info.


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Joy W

1/27/2021
Hello! My name is Joy Walker, and I have an Annuity , through my past employment, which is now dissolved. I received the Benefit Disbursement Forms, but have yet to return them, as quotes were only good through 9-15-2020. Could you please send me new quotes and same forms to fill out? I'd appreciate that very much! Joy Walker


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Harold H

12/30/2020
I do not no why you are taking $39.50 out of account. Could you help me with this ?


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Nilda M

12/28/2020
This is Nilda Martinez is my policy still active 3-10-1961 . Please email me back I have yet too see direct payment confirmation.


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Bernadette C

12/9/2020
Good Afternoon, I found an old life insurance policy of my Dad's. and would like to know if the family ever collected on it.? I have the policy number v 25001525 insurance file # 3365631. Could you tell me the status of this policy? My Dad's name is Bernard J Carney.


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Annie B

12/8/2020
Hi I am checking on a policy number 0lL00216701 for Charles Bradberry to see if everything still in tact. I know I'm still making the payment but you need to check on thing after a period of time. please let me check on this policy update. Thanks


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Lee J

12/6/2020
I need to know if my policy premium was paid via ach debit for this month of December or is it pending ? my Policy number is LC1049195. Thank you


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Diana

9/1/2020
I am looking for National Bankers Life Insurance Company of Dallas, Texas as I have a Certificate of Stock dated 1966. Can you help me find out how to get a hold of this institution? Thanks for any help.


Ann H

7/14/2020
My rating is zero. I've been trying to contact this company for over 3 weeks to convert my insurance to whole life. No one calls you back and then someone finally tells me to contact Barnum Financial? Who the heck are they? Sorry I'm 50+ but my company has paid premiums for me for at least 30+, years and you still want to charge me 100+ dollars a month while you have pocketed thousands.


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B a

6/12/2020
Would you please tell me the status of the policy for Charles F. M. Burgh with the Policy 383-310 taken out on 2/7/1982? Thank you. Barbara Burgh


ReNee' H

5/20/2020
I have never received my insurance policy, but the draft comes out of checking every month without delay. how can I get a policy?? ReNee' Haney


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Barbaara A

5/3/2020
Barbara Ann Greenough here! I have never received my Live Insurance policy!


Timothy V

9/24/2019
Your insurance co. is a despicable crooked bunch. I am doing my part to ensure none of my friends and contacts will NOT do business with you. Timothy Vogds Fond du Lac, Wi