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Saatva Modern Foam Mattresses Review


ConsumersAdvocate.org Rating: 4 / 5 (Very good)
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Founded in 2010, Saatva is an online, direct-to-consumer company that produces a wide range of mattresses, frames, and bedding products. Based in Connecticut, Saatva offers a slew of products for purchase, including a memory foam mattress made with eco-friendly materials and carrying Certi-PUR US certification and the Congress of Chiropractic State Association’s Seal of Approval.

How is Saatva Modern Foam rated?

Breakdown

4.0/5
Product Specs
4.0/5
Pricing and Policies
4.0/5
Service Features
4.0/5
Company Reputation

Overall Rating: 4 / 5 (Very good)

Saatva’s Modern Foam mattress combines comfort and safety features with affordable pricing and superb service to make an all-around exceptional product. The mattress comes in the most popular sizes and is functional with a variety of bases and foundations. The company also sells pillows, covers, and other bedding products that work together to provide a perfect night’s sleep.

The Modern Foam mattresses use organic cotton, eco-friendly foam, and natural latex to provide adequate body contouring and healthy spine alignment while at the same time maintaining the level of responsiveness required for sturdy sleep. The mattress works for couples with different firmness preferences and can provide great relief for side sleepers.

The product’s 180-night home trial and 12-year warranty are additional benefits that help provide customers with peace of mind when deciding on their purchase. It’s no wonder that the company has excellent scores on Trustpilot and the BBB.

Saatva Modern Foam Product Features

Product Specs - 4 / 5

The Saatva Modern Foam is the company’s version of a memory foam mattress. It comes in all sizes ranging from twin to California King. The coil-less mattress provides a balance between body contouring and responsiveness, with greater ease of movement and relief of pressure points. Although ideal for side sleepers, the mattress also works for back and combination sleepers.

The mattress is compatible with foundations or box springs, bed frames, platform beds, and even adjustable bases. In fact, customers have the option of purchasing a Saatva foundation, metal frame, or remote-controlled base with adjustable head and feet positions.

Each Modern Foam mattress is made with eco-friendly materials (such as organic cotton, non-toxic antimicrobial treatment, natural latex, and natural thistle pulp) to help provide support as well as offer a cooling experience and flame-retardant protection.
Sizes
Split King
Twin
Twin XL
Full
Queen
King
California King
Type
Gel-Infused Memory Foam
Coils
None
Upholstery Layer Materials
Cotton Fiber
Foam Mattress Materials
Memory Foam
Latex
Firmness Levels
Medium-Firm
Type of Fire Retardants Used
Natural Thistle Barrier
Adjustable Positions
Adjustable Firmness
Base Included
Box Spring Included
Customizable Size
Customizable Shape
Customizable Thickness
Additional Products
Bed Frames
Adjustable Bases
Pillows
Mattress Protectors
Foundations

Saatva Modern Foam Pricing

Pricing and Policies - 4 / 5

Saatva’s Modern Foam Queen-sized mattress starts at $1,495, with optional foundation or adjustable base available for an additional cost; foundations start at $345 while the adjustable base is pricier at $1,499. Shipping, delivery, and in-room setup are free of charge. Customers even have the option of selecting a free mattress and foundation removal for their existing beds.

Financing is available with 0% APR for the first 18 months from fintech company Klarna. Customers would need to go through the application process with Klarna to see if they’re eligible for financing.
Price
$1,495.00
Base Price
$345.00
Adjustable Base Price
$1,499.00
Financing
Financing Details
Saatva partners with the online financial services company Klarna, which allows customers to purchase the Modern Foam mattress with monthly financing, with zero APR for 18 months. Customers need to complete their Klarna credit application to see if they are eligible.
Free Shipping
Full Refund
Refund Policy Details
Saatva offers a 12-year non-prorated warranty against craftsmanship defects. During the first two years, the company will replace your mattress at no extra charge. During years 3-12, the company will repair the mattress with a $99 processing fee each way.
Discounts
First responders
Government employees
Teachers
Military discount
Restocking Fee

Service Features - 4 / 5

Saatva offers a 180-night home trial which allows customers some time to decide if the mattress is right for them. If during that time they want to return the mattress, Saatva will come and pick it up and refund the money, minus a $99 processing fee.

The company also features a 12-year warranty for its Modern Foam mattresses that covers any craftsmanship issue. If any defects are found during the first two years of the warranty Saatva will replace it at no charge to you. For years 3 through 12 of the warranty, the company will repair the mattress with a charge of $99.

The company also offers the “ Fairness Replacement Option” wherein the customer gets to keep their original mattress and have Saatva repair it for a percent of the original paid price. This option carries several conditions which the customer should review beforehand.

Saatva Modern Foam Service Features

Customer Support
Phone
Email
Live Chat
Delivery Options
White Glove Delivery
Installation
Mattress Removal
Website Features
FAQs
Mattresses Made in USA
Warranty
12 years
Home Trial
180 days
Home Trial Details
From Saatva's website: "All of our mattresses come with a 180-night home trial, so you have plenty of time to decide whether it’s right for you. If at any point during your home trial you’re not satisfied, just give us a call and we’ll come pick up the mattress and refund your money, less a $99 processing fee for the pickup.”

Saatva Modern Foam Company Reputation

Company Reputation - 4 / 5

The company as a whole is an accredited business with an A+ rating from the BBB. It also holds a 4.5 out of 5 score on Trustpilot. Though these ratings are not specific to the Modern Foam mattress, the overall rating for the company is indicative of the quality of its products and the general customer satisfaction with Saatva.
BBB Rating
A+
Trustpilot Rating
4.5 out of 5
Date Collected
2022-02-15
Year Founded
2010

Company Profile

Full Name
Saatva Modern Foam Mattresses
Company Website
Headquarters
8 Wright Street Suite 108, Westport, CT, 06880

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15% Off Purchases of $950 or More

  • Material: Innovative memory foam & innerspring hybrid
  • Sizes: Twin, Twin XL, Full, Queen, King, Split King, Cal King
  • Best For: Side sleepers & combination sleepers
  • Trial Period: 365-night home trial
  • Delivery: Free shipping, setup & removal
  • Financing: As low as 0% APR
  • Warranty: 5 to 21 years limited warranty