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Dinnerly Meal Delivery Review


ConsumersAdvocate.org Rating: 4.1 / 5 (Excellent)
48 Customer Comments & Reviews - see all comments
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Dinnerly by Martha&Marley Spoon is a meal delivery and planning service that delivers fresh ingredients and recipes directly to your doorstep. The company was created to help busy individuals prepare and enjoy meals without overpaying. Meals are available in two box sizes, a two-person box and family box with meals priced for as low as $4.99 per adult-sized serving. Dinnerly has a flexible subscription program with 30-minute recipes.

About Dinnerly

Dinnerly has a meal subscription program that lets consumers enjoy flexible meal delivery services. Its flexible delivery service allows clients to skip weekly deliveries or even pause deliveries anytime. Clients are also given the option of changing the number of portions or whichever suits their preference.

Two box size options are available for consumers to choose from. The Two-person box serves 2 adults with a three time delivery schedule. The Family box serves 4 adults and is delivered 3 times a week. Clients are given the option of changing delivery dates but this should be done 5 to 6 days before the scheduled delivery date. Information on delivery dates is readily available by viewing their personal accounts online.

Dinnerly partners with trusted farmers and sources to ensure all ingredients are fresh and of the highest quality. Fresh fruits, vegetables, grass-fed ground beef, American-caught shrimp, antibiotic-free chicken, and more are all delivered fresh to its client’s doorstep. Meat, fish, and dairy products can be stored for up to 4 days in the fridge.

Meal Subscription Services

  • Two-person box (serves 2 persons 3 times a week)
  • Family box (serves 4 persons 3 times a week)

How Much Does It Cost You?

$4.99 per adult-sized serving

What’s Included in the Box?

  • Digital recipe cards
  • Fewer ingredients per dish
  • Six ingredients per dish

Shipping and Delivery

Dinnerly ships meals to the most of the contiguous US states. Delivery times vary according to a client’s location. Available days per area are displayed at the top page of the website after a client has selected a plan and entered their zip code and email address. Dinnerly uses ice packs and insulated liners to keep ingredients cool and guarantee optimal freshness. Shipping fee is $8.99 in which they work hard to keep the prices low so consumers can enjoy budget friendly meals at their home.

Support Services

  • Telephone Support

888-267-2850

  • Email

hi@dinnerly.com

Final Thoughts on Dinnerly

Dinnerly is a great choice for busy individuals who want to enjoy home-cooked meals at a low price. Their flexible subscription plan is a good option for customers who doesn’t what to be locked in a plan and would like to skip or pause deliveries from time to time. Another good thing about Dinnerly is that their meals are Picky-Eater Proof which are ideal for kids and kids at heart.

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Customer Comments

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Anne
9/11/2018
I signed up for Dinnerly at the end of August, expecting my first box on Aug 27. When I checked the delivery status that afternoon I saw that my package had been sent to the incorrect distribution center. I emailed Dinnerly. No response (as of today I have not received a response) Filled out the contact form on their website (no response to that either!) And I called. Spoke to a human who said they would credit me one box but couldn't credit the shipping and my box would still be delivered the next day "if it is still cold you can use the items otherwise just throw them away". The box never showed up. Forward to the delivery I expected to get yesterday. Guess What??!! It didn't show up.... Read More
34 People found this helpful.
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M M
11/10/2018
I am shocked to see a good review. I cancelled the service on Oct. 20th. Then on Nov 6th I receive an email stating a box is on the way. I immediately contacted them along with a copy of the email cancelling on Oct. 20th. I hear nothing then in Nov. 9th I receive an email stating it is too late and I was getting a delivery. Again sent proof that I cancelled on Oct. 20th. I was not home until the day after box arrived. Chicken was less than 6 Oz. And ground beef was 8 oz. no directions for how to prepare these $26.00 dinners and the ice packs were melted too. I am sure the 1 oz of cheese and the two pieces of ginger root I received along with a red pepper with rotted spots and the two... Read More
32 People found this helpful.
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Cinde P
10/18/2018
NEVER, EVER put your credit card number into a site before you get to know what your buying!!! I changed my mind and cancelled the service well before the shipping date. My cancellation was confirmed and they still sent a box!! Claim it couldn't be stopped. It's a rip off folks. Just a way to get your money for something you didn't want. Would never recommend a company who does this to consumers.
30 People found this helpful.
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K
Kat W
11/13/2018
I used Home Chef for a while and wanted to try a less expensive option, so I landed on Dinnerly. I was skeptical at first because it's about 4 dollars cheaper per meal......The packaging was minimal and all of the ingredients were placed together in the box. Make sure you have an iPad or tablet around so you can refer to instructions, as they are not included. Be prepared to seal garlic, ginger, etc as they send one clove for the entire week. Be prepared to have ingredients missing - ours didn't include Thai curry paste which TOTALLY ruined the entire meal. Nothing is labeled and I spent some time googling what items were in my box......no, it wasn't listed on the "digital card."... Read More
28 People found this helpful.
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S
Sawyer
7/18/2018
I really wanted to like Dinnerly - I did. But I cannot recommend this service to anyone. Background: We we're using HelloFresh for roughly 12 weeks and loved every delivery (i.e. no issues, no missing items) - but the cost was not something we loved and looked for a cheaper alternative to try out. In comes Dinnerly - touting $5 portions compared to $8.99 from HelloFresh. Sounds like a great alternative, right? WRONG. Unfortunately - in this situation you get what you pay for. Our box arrived on Wednesday July 18th after being dispatched from NY on Monday July 16th. After being delivered I immediately noticed the weight difference between our normal HelloFresh boxes and the... Read More
23 People found this helpful.
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G
Gretchen
5/6/2018
I'm surprised by all the negative reviews and, quite honestly, some of the issues pointed out don't seem to fall on the shoulders of Dinnerly. I've been using this service weekly for quite a few months now. Overall I am more than pleased. Although the article states limited delivery to what appears to be the Western region of the US; I am in the Northeast and receive my deliveries (with FedEx tracking) on Tuesdays. I have had two deliveries with an issue (missing items and less than stellar produce item). Upon receipt of these deliveries I just hopped on the instant chat feature that is available on their webpage, both full site and mobile. I immediately received a friendly reply that more... Read More
16 People found this helpful.
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M
maureen
4/30/2018
After ordering Dinnerly for the first time, the box came with only two meals and not three meals which I had order, the ingredients for the two meals had spilled into the box, which caused a mess, overlooking that, the cold slaw was brown and smelled bad, the flour tortillas had been crushed, and the only thing that I was able to keep was the ground turkey and chicken breasts, when I let Dinnerly know about the situation, I was told that on my next order, I would receive a discount for the one dinner that did not come, and a further discount on the items that had gone bad, why would I want to buy this product again, with no guarantees, that I would receive the same terrible, when asked if... Read More
14 People found this helpful.
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Susan S
12/19/2018
I am only interested in a $5. serving cost, not the higher priced ones, so I’m trying it. It’s been several weeks now. What I like: I don’t need to think about what’s for dinner 3 days a week. We are retired people with small appetites, so there is just enough, with no waste. It saves me hundreds of dollars a month because I rarely go to the grocery store anymore. The meals are outside my normal style of cooking....lots of Asian dishes, and other flavors that are a nice change. All the ingredients are high quality, such as grass fed beef, and the produce is good. They now allow me to pick 3 out of 6 choices every week, when before it was their 3 choices only. What I don’t like: Several... Read More
12 People found this helpful.
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Samra B
3/26/2019
I want to cancel, but their site won't accept my password. When I tried the password reset option, TEN TIMES I never received an email. I can't access the site to get the recipe card, since it's not in the box. I also want to cancel immediately. The food was shoddily packaged. Meat and cheese in a small bag with an ice pack, with fresh peas smashed flat. The other ingredients were haphazardly tossed into the box. I'm cancelling IMMEDIATELY if they will ever respond to my numerous emails, messages and tweets. I'm going back to Hello Fresh.
11 People found this helpful.
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James C
1/16/2019
After looking through the recipes and ingredients, I was missing two ingredients from three recipes on my first order. The reason I used this service was to have the ingredients delivered to me for meals so that I would not have to continuously run to the grocery store. Now two very integral ingredients to the recipes I ordered, were not included. An Account credit was offered; however, I do not want an "account credit" because I will NEVER be using this service again. I want a full refund for my order to my original payment method. The customer service was sluggish and vague upon contact. The packaged meats seems of middling quality. Definitely lower quality then my previous orders... Read More
11 People found this helpful.
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Our Partner

$30 off ($10 off for the first 3 orders)

  • 30-minute recipes
  • 8 new recipes every week
  • Picky-eater proof
  • Dinner meals as low as $4.99 per person
  • Includes 6 ingredients per dish
  • Skip any time you like
  • Flexible subscription service
  • 2 box types to choose from
VISIT SITE

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