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Plated Meal Delivery Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
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Plated - Overview

Plated is a meal delivery service that was launched in 2012 with the idea that the world is a better place when it is easy for people to eat well. To that end the company is able to provide complex, globally inspired recipes featuring farm sourced seasonal ingredients, responsibly sourced meats, and sustainable seafood. What's more, Plated recipes are user friendly, allowing customers to produce impressive, word class dishes quickly and simply. As meal services go, there are not many others that can present sophisticated, global recipes in such an easy-to-follow format.

The Plated Process

After signing up for the service, customers choose the frequency and type of food they like to cook. Plated offers 20 new recipes designed by world class chefs weekly that cover everyone from omnivores, seafood lovers, vegetarians, and dessert seekers. Customers select the recipes they want for that week in two, three, or four servings, in any combination with no limitations. The company offers an extensive list of menu items that represents cuisine from all over the globe. Indian, Italian, Middle Eastern, Latin, etc. can all be mixed and matched within a given week. Plated prides itself on the flexibility of its plans, and members are able to skip weeks, cancel orders anytime, and swap recipes.

At the beginning of each week, a hand-packed Plated box will arrive via FedEx. All ingredients are pre portioned in just the right amounts and carefully curated, enabling customers to use seasonal produce and specialty items they might not be able to find in stores. As said above, regardless of the complexity of a given dish, Plated's instructions are appropriate regardless of cooking level. The average preparation time ranges from 20 minute quickies to multi-course creations that can be finished in under an hour.

Plated Plans

Plated's food service plans are organized according to servings. Each serving is enough food for 1 adult or 1-2 children. Customers can cancel anytime, and also change plans or skip weeks at will. Plans are arranged in 2-4 servings, 2-4 nights a week. So basically the range of options is 2 dishes 2-4 nights a week on the low end, which is perfect for 2 adults or 1 adult and 2 children, to 4 dishes 2-4 nights a week, which works for families of 2 adults and 2-3 children.

Plated Sample Plans

How Much Does It Cost You?

Plated charges on a per serving basis. On the low end 2 servings is going to start at $23.90 per night, and 4 servings will be $39.80 per night.

 

2 Servings per Night
2-4 Nights a Week

3 Servings per Night
2-4 Nights a Week

4 Servings per Night
2-4 Nights a Week

Price

$11.95 per serving

$9.95 per serving

$9.95 per serving

Shipping and Delivery

Plated delivers all ingredients for the week according to the chosen plan. Shipping costs are as follows.

  • Any box under $60 ships for $7.95
  • Any box over $60 ships for free

Customers can expect their order between 8:00 am and 8:00 pm on their chosen delivery date. Plated does not require a signature for packages to be delivered which allows couriers to just leave the packages on their door. 

**Plated boxes are insulated and specially designed to keep food fresh up to midnight of the chosen delivery day.

Support Services

Plated offers actual help with the cooking process. The company's experts can assist you with ingredients, cooking techniques, and even if you are experiencing trouble with your kitchen hardware. Support is available via:

  • Telephone Support
  • Email
  • FAQ

Final Thoughts on Plated

Plated mainly gets high marks from us because of their flexibility in cuisine and plan structure. Customers can choose complex dishes from almost anywhere in the world and cook them no matter their skill level. This means you can pre-select your nightly meals for the week to have Shawarma-Spiced Chickpeas with Quinoa, Cucumber, and Tomato Salad on Monday, followed by Peking-Style Mushroom Bowls Tuesday. In the meal delivery landscape, we do not usually see this level of complexity and variety geared toward multiple cooking levels. Also, Plated's multiple plan levels allow maximal adjustment for diners and frequency. Customers can enjoy Plated meals as few as 2 nights a week, or spend the majority of nights with Plated recipes. Excellent customer service and the ability to switch plans, skip weeks, or cancel anytime, round out a solid and adventurous meal delivery service. 


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Customer Comments & Reviews

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M
Miranda
4/17/2019
Goodness. Why can't I get a meal delivery service that can do what they're supposed to do...uh...deliver a meal? We started with HelloFresh and they messed up on week 2. Cancel. Moved on to Plated and week 2...YEP! 3 of the 4 meals we ordered don't have the entire ingredients. And mistakes happen, I get that. But Plated's solution is to credit your account toward future food. That is the minimum that needs to be done! No discount off a future week, nothing. I asked for 25% off a future order and the chat rep said "no." I have 3 partial meals going in the trash and I'm searching for meal service number 3.


Ashley D
11/2/2018
I LOVE Plated. My favorite meal delivery service and most used so far. Meals are easy, delicious, of quality, and always arrive on time. I may have had two small hiccups out of the six months of using them, but they are very quick to address any issues with their excellent customer service. I can't say enough good things about Plated. EXCELLENT!


C
Coleen F
3/22/2018
I absolutely love Plated. I have had 7 boxes in the past 4 months No hassles at all, you just go to the website and select meals or SKIP that week. The ingredients have been always consistent, even the meat/seafood portions. One company I tried had widely varying meat portions and cannot seem to correct the problem.. Like steaks for 2 people but one person gets a 10 ounce steak and the other person gets a 6 ounce steak. Plated has an easy website to maneuver, and the food has a great variety and all supplies have been excellent.


Chris W
1/20/2018
I'm not sure who you are affiliated with but CR customer complaints outline the problems customers have had: getting gift meals and then having to give CC info, then receiving extra meals they never ordered; and then the folks who just wanted to look at the plans, but still had to give CC #s and then received unordered boxes.


J
JM
9/10/2017
Plated, like other meal kit plans, require you to provide a credit card number before you can look at the meal plans. I never chose or authorized meals to be sent to me & when I received the email stating I was receiving meals, I called customer service & they told me I received emails confirming my order & the meals that were chosen by me. No time did I receive an email from them until the one that stated I was receiving the meals & there was no way I could cancel or get a refund! I'm getting meals I don't even like & being charged for it! Stay away from these meal kit plans if they require credit card information before you even begin!



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Special Offer: $90 Off Through January 2021

  • Chef-designed, easy-to-follow recipes
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  • Prepare home-cooked meals in less than 30 minutes
  • Weekly service with the flexibility to skip a week
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  • Free shipping on orders over $40