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Tovala Meal Delivery Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
21 Customer Comments & Reviews - see all comments
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Overview

Tovala brings a new concept to the meal subscription industry. It provides pre-packaged raw, healthy, low-calorie meals. These are cooked in 20 minutes or less in a special Tovala Oven, which scans a barcode on the meal packaging and sets the adequate cooking settings for each meal. The company offers eight meal choices weekly, which include gluten-free and vegetarian options.

About Tovala

Tovala meal delivery service features a weekly menu of eight different pre-packaged meals, of which at least two are vegetarian and three are gluten-free.  All meals are balanced to be between 400-800 calories and can be cooked in the Tovala Oven in under 20 minutes. This makes home-cooked meals easy and eliminates prep time and cleanup.  The meal ingredients are fresh and do not contain preservatives. The salmon is farm raised, the chicken is antibiotic- and hormone-free, and the pork is hormone-free as well. Each meal includes allergen information in addition to its nutritional values.

Apart from Tovala’s meal delivery service, Tovala’s premiere feature is its Tovala Oven, which aims to cook meals at exactly the right time, temperature and mode. The oven boasts toast, steam, bake, broil, reheat, and barcode-scanning modes, along with programmable digital temperature and time displays, and is controlled by the Tovala mobile app. The Tovala Oven barcode scan can be used to automatically set the cooking settings for the Tovala ready-to-cook meals or for all of Trader Joe’s frozen foods with oven/toaster cooking instructions.

Customers may also order Tovala meals through the mobile app. This app lets customers to scan food in the supermarket to make sure it is compatible with the oven. Lastly, the app boasts a library of 60+ recipes to cook from scratch in the Tovala Oven.

Meal Plan Options

Each meal is $12 and serves one person. Tovala offers flexible plans of 3, 4, 6, 8, 9, and 12 meals a week, which can be easily switched, paused, skipped for a week or more, or just canceled.

Tovala Meal Examples

 



Cost

The Tovala Oven costs $349 and comes with a 180-day satisfaction-guaranteed trial. If customers are not satisfied within that time period, they may return the Tovala Oven for a full refund with free shipping.

Offers

  • $30 off the first order with promo code EFFORTLESS

  • $100 off the Tovala Oven if the customer commits to order 100 meals within 12 months of the Oven purchase.

 What’s Included in the Box?

  • Pre-packaged meals with raw ingredients, ready for cooking in the Tovala Oven

  • 100% recyclable box and meal packaging

Shipping and Delivery

Shipping is free to the 48 contiguous United States for all Tovala products. Meals are delivered once a week on Monday, Tuesday or Wednesday, depending on where the customer lives.

Support Services

These are available Monday to Thursday between 10 am and 9 pm CT, Fridays from 10 am to 9 pm CT, and Saturday and Sunday 11 am to 6 pm CT.

Customer Insights

Tovala has an A+ rating on the Better Business Bureau and has no customer complaints or reviews. This suggests that customers are satisfied with the company and its products. The company does not have a profile on Trustpilot.

On their website, Tovala features the 90+ customer reviews it has received on Facebook. Facebook users have awarded the company an average of 4.6 stars out of five. Most customers have great things to say about the food’s tastiness, the service’s convenience, and customer service. The website also includes positive quotes from reputable news outlets and websites on the meals’ delicious taste.

Final Thoughts on Tovala

Tovala sets itself apart from other meal delivery subscription services with their convenient, fresh, and ready-to-cook meals that are efficiently cooked in the Tovala Oven. However, Tovala is better suited for those who are not on a budget, as its per meal price is on the higher end of the spectrum of the industry standard, and the oven is a hefty separate and necessary one-time purchase.


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21 Customer Comments & Reviews

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Aria O
3/2/2020
Absolutely horrible experience. I paid for 10 meals and only received 4. Went on online chat for support, said they would get back to me in a day, never did. I emailed support, never got a response. Tried calling their telephone number, "all agents are busy, leave a message." Then they first refused to refund my money, only wanted to give me a credit towards more meals. I had to threaten to call my credit card company to get them to give me a refund. I wrote a negative review on their site, and they removed it! Don't believe all their positive reviews because they remove the bad ones! Very dishonest company.



Top Rated
Our Partner

Special Offer: $90 Off Through January 2021

  • Chef-designed, easy-to-follow recipes
  • Meals start at $6.99
  • Prepare home-cooked meals in less than 30 minutes
  • Weekly service with the flexibility to skip a week
  • Low-Calorie, Low Carb and Vegetarian meal options
  • Free shipping on orders over $40