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First Family Medicare Supplement Insurance Review

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First Family Insurance is an insurance marketplace that partners with leading insurance carriers to provide a wide range of insurance coverage, including Medicare Supplement insurance and Medicaid Advantage insurance. The company helps customers compare policies to find the coverage then need and provides support during the application process, founded in 2008, First Family Insurance is headquartered in Fort Meyers, FL
 
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How is First Family rated?

Breakdown

4.5/5
Level of Coverage
4.5/5
Services
4.5/5
Reputation and Customer Experience
4.5/5
Financial Strength

Overall Rating: 4.5 / 5 (Excellent)

First Family Insurance is an insurance aggregator that partners with several well-known insurance carriers to provide Medicare Supplement insurance. As such, they provide access to a wide range of policies. Their licensed agents work with customers to determine their specific needs and matches them with a choice of suitable policies.

First Family's insurance carrier partners demonstrate financial strength and First Family itself has earned an A+ rating with the BBB.

First Family Coverage

Level of Coverage - 4.5 / 5

First Family Insurance partners with multiple insurance carriers and gives customers applying for Medicare Supplement insurance a broad range of policy options to choose among. Their licensed agents can advise you by telephone on the coverage that makes sense for you and also falls within your budget parameters. Coverage and premiums will vary with the specific policy you select.

At a Glance

Network Size
5

First Family Pricing

Services - 4.5 / 5

To compare plans and get a quote from First Family Insurance, you must first put in a call to the company and speak with one of their licensed agents. First Family does not have a section on their website that explains what Medicare Supplement insurance can provide. It's therefore a good idea for consumers to educate themselves about the ins and outs of Medicare supplement insurance before contacting First Family. The actual coverage you receive will depend on the policy you select.

First Family Customer Experience

Reputation and Customer Experience - 4.5 / 5

First Family Insurance is accredited by the BBB and receives an A+ rating. This rating is based on only two reviews. The absence of a lot of reviews can be interpreted as positive, since negative reviews in the insurance category are very common. First Family is not rated on Trustpilot.

We were pleased to note that the company promises not to share your information with any company other than the insurance carriers who underwrite the policies you review. For some consumers, this may make First Family a more attractive option than some of their competitors who disclose personal information to a wide variety of marketing firms.

Support

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Educational Resources

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Reviews

BBB Rating
A+
Date Collected
2020-05-26

First Family Financial Strength

Financial Strength - 4.5 / 5

As an insurance aggregator, First Family does not provide insurance directly. The company partners with well-known insurance carriers to provide you with a policy. While First Family is not rated by Moody's, AM Best, or other organizations that measure financial strength, their insurance carrier partners are. Before choosing a policy through First Family, it is best to check the financial strength ratings of the insurance carrier that underwrites it.

Year Founded

2008

Company Profile

Full Name
First Family Medicare Supplement Insurance
Company Website
https://firstfamilyinsurance.com
Headquarters
7800 University Pointe Drive, Fort Meyers, FL, 33907

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Customer Comments & Reviews

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realmccoy25
9/26/2023
If you want to make sure that you get the right coverage to fit YOUR needs, call Barbara Teeter at First Family. Barbara is an exceptional agent, NOT a salesperson. When my husband became eligible for Medicare three years ago, my sister referred us to Barbara, who asked for the names of his doctors and medications to ensure that she found the right plan to fit his needs. She then researched available plans and presented us with two options: a Medicare Advantage plan or traditional Medicare with a Medicare Supplement and Prescription drug plan. Although the Advantage plan was less expensive, we felt that traditional Medicare was a better option for him, as it allowed him to keep his... Read More

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  • Coverage available in 48 states + Washington D.C.
  • Offers five types of Medigap plans (A, F, F+, G, N)
  • Policies can include additional benefits beyond what regulations require
  • TrustPilot average customer rating: 4.2 out of 5 stars
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