Humana Medicare Supplement Insurance Review
13 Customer Comments & Reviews - see all comments
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The third largest healthcare insurer in the United States, Humana has its roots as a nursing home company, and now provides managed healthcare to over 10 million customers in all 50 states. Humana offers eight of the ten standard Medigap plans, has a stable financial outlook, and receives better than average customer reviews.
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13 Customer Comments & Reviews
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I purchased Humana Achieve Medicare supplement plan F, as did my husband a few months later. When none of my medicare paid claims were not showing up at Humana I started investigating. After numerous customer service calls to "supervisors",filing online grievance, faxing support documents, mailing letters and finally filing claim against Humana with the CA Department of Insurance did we figure out that they are processing me as an advantage plan member. They auto deduct monthly premiums stating specifically it's for "Medicare Supplement" and my ID card states clearly on the from it is a Plan F... Humana is not paying claims as saying I went "out of network". All medicare supplement plans... Read More
Humana is the worst company we’ve ever dealt with. My wife got encephalitis & spent 5 days in intensive care in Mexico. Our bill was $31,000+. We had to pay partially out of pocket. She had to go back to the ER one week later because she was having a seizure. They would not keep her overnight for observation because we owed the hospital money. It took a complaint with the Better Business Bureau & several complaints to their grievance dept. before we received any reimbursement, after being told it was being processed & a check would be released within a couple of weeks. It took nine months of listening to their lies & misinformation & even then, they only reimbursed us $17,000. We cannot... Read More
Humana is the worst company we’ve ever dealt with. My wife got encephalitis & spent 5 days in intensive care in Mexico. Our bill was $31,000+. We had to pay partially out of pocket. She had to go back to the ER one week later because she was having a seizure. They would not keep her overnight for observation because we owed the hospital money. It took a complaint with the Better Business Bureau & several complaints to their grievance dept. before we received any reimbursement, after being told it was being processed & a check would be released within a couple of weeks. It took nine months of listening to their lies & misinformation & even then, they only reimbursed us $17,000. We cannot... Read More
Shame, Shame and Shame. What a sorry, lying, cheating company. As other have experienced it as well. IS A SCAM. Reaping off whomever they can deceive. The $2000 toward dental work offered is in reality worthless, those of us that had to use this service can attest to it. They are the leeches of the society sucking the blood all those who they deceive to buy their products exploiting them because of their greed and the love of money. As for me and my household we will not renew our policy with Humana. Kiss it goodbye! You lost 2 accounts. That is at least $12000 that you will not collect from Medicare.
Humana is an excellent company but this is a page dealing with supplements and some of the comments deal with lack of covered benefits or the network. This is only possible if you are talking about Medicare Advantage plans. With a supplement, there are no networks or bill paying problems. https://www.weinsuremaryland.com/medicare/
I would not recommend Humana PPO in the State of SC. Their dental coverage is a nightmare. Still waiting after 3 months for payment from them after I submitted the bill and my payment directly to the dental office. Not impressed with their medical either. It takes a long time for the Doctor's Office to get paid also and it's not even an HMO plan!
My Mother required Home Health Care when I pulled her out of a Rehab Center with very bad bed sores. My PC Doc and I requested Home Health Care assistance from Humana (included with insurance) and was told that they had no one who could assist in our area.. What a JOKE !!!!!! I was able to nurse Mother back to health and IMMEDIATELY cancelled my policy with Humana !! I probably should have sued them. AVOID HUMANA - THEY ARE PITIFUL!!
Humana plan B and D are very good unless you need something. Then customer service is a rabbit hole...you go down down down and never get resolution, but you do get to talk to a lot of people.
Do Not Do Business With These Clowns! They don’t care about their clients, only their clients money! I have been denied my blood pressure medication and my blood pressure is currently running 195/125. Denied because I hurt some clowns feelings because I complained about Humana Pharmacy filling and shipping an opioid prescription I cancelled 10 days earlier so this idiot cancelled my pharmacy benefits without my consent. PLEASE, STAY AWAY FROM THIS COMPANY! Just to harass me Humana sent me a bill for over $14,000 for dental work I DID NOT have done! THIS COMPANY IS A SCAM!!!
I enrolled in Humana Medicare Supplement Insurance August 1. I am a type 1 diabetic. I utilize a Medtronic 67G insulin pump and constant glucose monitor. It is now September 2. I ran out of insulin strips August 10. I have been on the telephone almost daily with representatives attempting to procure supplies. One transfer after another. A few days ago I finally received strips, and they are the wrong type! And, the representative did not realize I utilized an insulin pump. How in God's name is that possible after receiving my medical records from my endocrinologist?! Hours on the phone, no assurance of diabetic supplies and no insulin strips. Humana is jeopardizing my health.
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