We may earn a fee if you click on the links below. Compensation does not determine ranking. Not all brands are included. Learn more

Credible Mortgage Rates Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Based in San Francisco and founded in 2012, Credible is an online marketplace that allows consumers to compare competitive financial products side by side.

Credible can provide access to lender partners in the areas of mortgages and mortgage refinance, student loans, student loan refinance, and personal loans. The company has an excellent reputation with an A+ with the BBB and a 4.7 out of 5 score on Trustpilot.

How is Credible rated?

Breakdown

4.5/5
Lender Types
4.8/5
Available Mortgage Types
4.5/5
Customer Experience
4.5/5
Reputation & Transparency

Overall Rating: 4.5 / 5 (Excellent)

Credible scores highly with us because, as a licensed, technology-enabled mortgage broker, the company is able to provide prequalified rates from multiple mortgage lenders in just minutes.

Credible partners with multiple established lenders to show consumers a wide variety of loan options. The application process is digital and streamlined — the collection of required documents is largely paperless and automated.

What's more, Credible is extremely transparent and will not sell your data.

Credible's integrations with lenders and credit bureaus allow customers to get prequalified rates without hurting their credit scores. Credible will perform a soft credit pull in order to show you your options, however, once you actually apply for a loan, the lender you choose will perform a hard credit pull. Hard credit pulls do affect your credit score.

The company doesn't share customers' personal information until they choose to actually apply for a loan.

The company enjoys an excellent reputation as reflected by a Trustpilot score of 4.7 out of 5 and an A+ rating from the Better Business Bureau.

Disclosure: To check the rates and terms you qualify for, Credible or our partner lender(s) conduct a soft credit pull that will not affect your credit score. However, when you apply for credit, your full credit report from one or more consumer reporting agencies will be requested, which is considered a hard credit pull and will affect your credit

Credible Loan Specifics

Available Mortgage Types - 4.8 / 5

Credible works with a half dozen lenders, so a wide variety of loan options are available through the its mortgage marketplace, from conforming fixed-rate and adjustable-rate mortgage (ARM) loans to jumbo loans.

Four of the nation’s top 10 mortgage lenders compete through the Credible mortgage marketplace: Quicken Loans, loanDepot, Caliber Home Loans, and United Wholesale.

Types of Mortgage Loans Offered

  • Fixed Rate 10 Year
  • Fixed Rate 15 Year
  • Fixed Rate 20 Year
  • Fixed Rate 25 Year
  • Fixed Rate 30 Year
  • 3/1 ARM
  • 5/1 ARM
  • 7/1 ARM
  • 10/1 ARM
  • Marketplace

Credible Customer Experience

Customer Experience - 4.5 / 5

It takes about 3 minutes to fill out Credible’s rate request form. Qualified borrowers get a dashboard displaying the prequalified rates, terms, and fees available to them from multiple lenders. These rates are not guaranteed to be the rates you're finally offered, but they give customers a great starting point for comparison shopping. Loan offers are finalized when you actually apply for a loan and your lender does a hard credit check on you.

If you pick one of the loan options Credible finds for you, Credible will take you through the rest of its streamlined, digital application process, asking only questions that are relevant to your situation.

Disclosure: Requesting prequalified rates on Credible is free and doesn't affect your credit score. However, applying for or closing a loan will involve a hard credit pull that impacts your credit score and closing a loan will result in costs to you.

Prequalified rates are based on the information you provide and a soft credit inquiry. Receiving prequalified rates does not guarantee that the Lender will extend you an offer of credit. You are not yet approved for a loan or a specific rate. All credit decisions, including loan approval, if any, are determined by Lenders, in their sole discretion. Rates and terms are subject to change without notice. Rates from Lenders may differ from prequalified rates due to factors which may include, but are not limited to: (i) changes in your personal credit circumstances; (ii) additional information in your hard credit pull and/or additional information you provide (or are unable to provide) to the Lender during the underwriting process; and/or (iii) changes in APRs (e.g., an increase in the rate index between the time of prequalification and the time of application or loan closing. (Or, if the loan option is a variable rate loan, then the interest rate index used to set the APR is subject to increases or decreases at any time). Lenders reserve the right to change or withdraw the prequalified rates at any time.

Online Features

Online Application
Yes
Online Quote
Yes
Additional Tools and Resources
Mortgage Calculator
Help Articles

Loan Closing Time

Streamlined application time cuts closing time.

Credible Qualification Requirements

Qualification Requirements - 4.8 / 5

Required documentation such as pay records, bank statements and tax documents can be collected automatically in digital form from providers. The only required paper documents are a few disclosures, and documents required at closing.

It's important to remember that Credible is a marketplace, not a lending institution. The company works with multiple lenders to bring you a range of loan possibilities. Lenders set their own individual qualification requirements related to income, credit score, and other factors.

Disclosure: Prequalified rates are based on the information you provide and a soft credit inquiry. Requesting prequalified rates on Credible is free and doesn't affect your credit score. However, applying for or closing a loan will involve a hard credit pull that impacts your credit score and closing a loan will result in costs to you.

Receiving prequalified rates does not guarantee that the Lender will extend you an offer of credit. You are not yet approved for a loan or a specific rate. All credit decisions, including loan approval, if any, are determined by Lenders, in their sole discretion. Lenders will conduct a hard credit pull when you submit your application. Hard credit pulls will have an impact on your credit score. Rates and terms are subject to change without notice. Rates from Lenders may differ from prequalified rates due to factors which may include, but are not limited to: (i) changes in your personal credit circumstances; (ii) additional information in your hard credit pull and/or additional information you provide (or are unable to provide) to the Lender during the underwriting process; and/or (iii) changes in APRs (e.g., an increase in the rate index between the time of prequalification and the time of application or loan closing. (Or, if the loan option is a variable rate loan, then the interest rate index used to set the APR is subject to increases or decreases at any time). Lenders reserve the right to change or withdraw the prequalified rates at any time.

Credible Lender Reputation

Reputation & Transparency - 4.5 / 5

Credible’s marketplaces for mortgages, personal loans, student loans, and student loan refinancing have facilitated more than $1.6 billion in loans, and have a reputation for transparency throughout the industry.

Credible only partners with lenders that meet its high standards, and provides consumers with unbiased, neutral information they need to choose the lender that’s right for them.

Key Facts

BBB Rating
A+
Trustpilot Rating
4.7 out of 5
Collection Date
2023-04-25

Complaints & Regulatory Actions

Nationwide Mortgage Licensing System ID
1681276
The Nationwide Mortgage Regulatory Actions
31
Consumer Financial Protection Bureau Complaints
1

Company Profile

Full Name
Credible Mortgage Rates
Company Website
Headquarters
320 Blackwell Street Suite 200, Durham, NC, 27701

Disclosure

Credible Operations, Inc. NMLS# 1681276, “Credible.” Not available in all states. www.nmlsconsumeraccess.org.

Prequalified rates are based on the information you provide and a soft credit inquiry. Receiving prequalified rates does not guarantee that the Lender will extend you an offer of credit. You are not yet approved for a loan or a specific rate. All credit decisions, including loan approval, if any, are determined by Lenders, in their sole discretion. Rates and terms are subject to change without notice. Rates from Lenders may differ from prequalified rates due to factors which may include, but are not limited to: (i) changes in your personal credit circumstances; (ii) additional information in your hard credit pull and/or additional information you provide (or are unable to provide) to the Lender during the underwriting process; and/or (iii) changes in APRs (e.g., an increase in the rate index between the time of prequalification and the time of application or loan closing. (Or, if the loan option is a variable rate loan, then the interest rate index used to set the APR is subject to increases or decreases at any time). Lenders reserve the right to change or withdraw the prequalified rates at any time.

Requesting prequalified rates on Credible is free and doesn't affect your credit score. However, applying for or closing a loan will involve a hard credit pull that impacts your credit score and closing a loan will result in costs to you.


Leave a comment for Credible Mortgage Rates
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.