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GetSmart Mortgage Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
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GetSmart is operated by LendingTree, a North Carolina-based lending exchange. GetSmart asks consumers basic questions and then connects them to LendingTree's network of lenders.
 
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How is GetSmart rated?

Breakdown

4.5/5
Lender Types
4.5/5
Available Mortgage Types
4.3/5
Customer Experience
4.8/5
Reputation & Transparency

Overall Rating: 4.4 / 5 (Excellent)

GetSmart quickly and smoothly pre-qualifies customers before funneling them into LendingTree's mortgage shopping system. LendingTree offers a large network of lenders who do business in all fifty states. Each lender must meet LendingTree's quality standards, ensuring consumers a choice among solid banks and finance companies. Consumers can choose among a wide variety of loan types. These factors make GetSmart an excellent first stop on the path to purchasing a home.

GetSmart Loan Specifics

Available Mortgage Types - 4.5 / 5

The lenders GetSmart and LendingTree refer customers to offer a broad array of mortgages. Fixed and variable rates are available. FHA and VA loans are available, as are HARP and jumbo loans. Because GetSmart and LendingTree are actually networks of lenders, few if any of their competitors give consumers as many options. However, because GetSmart is not a lender itself, information about maximum and minimum loan size and other loan conditions doesn't apply to it. Consumers are advised to research those factors themselves for any financial institution they are considering doing business with.

Types of Mortgage Loans Offered

  • Marketplace

GetSmart Customer Experience

Customer Experience - 4.3 / 5

The GetSmart pre-qualification process is straightforward and intuitive. Prospective borrowers are asked a series of questions, one per screen, about the kind of property they are looking to purchase, the intended use, their timeline for purchasing a property, their current credit score, their zip code, date of birth, address, name, email, and other details. It's reassuring that at all times during that process, customers are given the opportunity to talk to a live person to assist with the application. Once that information is complete, consumers can expect to be contacted by different loan providers. Since neither GetSmart nor LendingTree are lenders themselves, the particulars of the application for the loan will vary from bank to bank. The pre-qualification process, however, is a model of speed and simplicity.

GetSmart Qualification Requirements

Qualification Requirements - 4.8 / 5

Each lender in the network has particular qualification requirements. However, we can anticipate that a minimum credit score of 580 is fairly standard for a low downpayment mortgage or FHA loan—though many companies will consider this low—and require at least 620 for a conventional mortgage. Likewise, LendingTree's advertised minimum down payment is 3.5% of the total loan amount, but be aware that not all lenders will accept this sum.

Key Requirements at a Glance

Minimum FICO Score
580
Non-Traditional Credit History Considered?
Yes

GetSmart Lender Reputation

Reputation & Transparency - 4.8 / 5

LendingTree, GetSmart's corporate parent, virtually created the category of internet mortgage marketplaces and enjoys a good reputation among consumers. Its Trustpilot score is 9/10, which is unusually high for a financial institution. The complaints about it frequently reference the numerous phone calls and emails people receive from banks and finance companies who want their business. So long as consumers know to expect this, it's a happy problem to have.

Key Facts

Lender Type
Marketplace
Trustpilot Rating
0.0 out of 5
Collection Date
2019-04-01

Complaints & Regulatory Actions

Nationwide Mortgage Licensing System ID
1136
The Nationwide Mortgage Regulatory Actions
2

Company Profile

Full Name
GetSmart Mortgage
Company Website
https://www.getsmart.com
Headquarters
11115 Rushmore Drive, Charlotte, NC, 28277

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