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Veterans United Mortgage Rates Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
937 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

How is Veterans United rated?

Breakdown

4.5/5
Lender Types
4.5/5
Available Mortgage Types
5.0/5
Customer Experience
5.0/5
Reputation & Transparency

Overall Rating: 4.6 / 5 (Excellent)

Like all VA loans, mortgages offered through Veterans United are insured by the US Department of Veteran’s Affairs. Because of this, the company is able to offer loans with significantly more favorable conditions to service members and veterans than usually available to the civilian population, like flexible qualification guidelines, lower rates, lower monthly payments, no down payments, and no private mortgage insurance.

As the country's No. 1 Lender for VA purchase loans, Veterans United has closed over 100,000 home loans for military service members and their families.

Veterans United Loan Specifics

Available Mortgage Types - 4.5 / 5

Veterans United offers VA Purchase Loans, VA Cash-Out Refinance Loans, and VA Interest Rate Reduction Refinance Loans – often called a Streamline Refinance.

To get the ball rolling, veterans and service members can avail themselves of a host of online calculators and educational tools to assess their own financial situation, learn the VA loan process, and get help with finding the right home given all this information.

Types of Mortgage Loans Offered

  • Fixed Rate 15 Year
  • Fixed Rate 20 Year
  • Fixed Rate 25 Year
  • Fixed Rate 30 Year
  • 5/1 ARM
  • Jumbo Fixed Rate
  • Jumbo Adjustable Rate
  • VA Fixed Rate
  • VA Adjustable Rate
  • FHA Fixed Rate
  • FHA Adjustable Rate
  • USDA Loan
  • Interest Rate Reduction Refinance Loan (IRRRL)

Veterans United Customer Experience

Customer Experience - 5 / 5

Veterans United is not just a financial organization providing VA loans to service members, they are a full service resource of advice and help for active and former military personnel.

The company offers a trove of online guidance and education, so it’s not just a matter of do you qualify or not: Veterans United will work with you from the very beginning of the process and guide you along the path of finding the right home, getting your credit in shape, and selecting the best possible VA loan for your situation.

Veterans United also offers a one-of-a-kind program designed specifically for military homebuyers to help improve their credit, at no cost. Customers can work with a dedicated Lighthouse Consultant to take strategic steps towards homeownership.

If consumers have any questions during the VA Loan Program or their application process, they can contact one of the company's Home Loan Specialists over the phone, who are available 24/7, to better serve members overseas.

Online Features

Online Quote
Yes
Additional Tools and Resources
Mortgage Calculator
Affordability Calculator
Help Articles
Credit Building Program

Veterans United Qualification Requirements

Qualification Requirements - 4.5 / 5

VA loans are a $0 down payment mortgage option available to Veterans, Service Members and select military spouses, are issued by private lenders, and are guaranteed by the U.S. Department of Veterans Affairs (VA).

All prospective borrowers under the VA loan program must obtain a Certificate of Eligibility (COE) from the Veterans Administration. Veterans United may be able to get this document for you.

In order to get a COE, generally speaking, you must:
  • Have 90 consecutive days of active service during wartime, or
  • Have 181 days of service during peacetime, or
  • Six years in the Reserves or National Guard, or
  • Be the spouse of a service member who has died in the line of duty or as a result of an injury sustained in the line of duty

  • Because VA loans are insured by the federal government, credit score typically isn’t as much of a limiting factor as it is with conventional loans, however, it still will play a part.

    If your credit is less than stellar, it would be a good idea to avail yourself of Veterans United’s credit building service. As an active or former service member, the company connects you with credit and VA loan experts free of charge to help get you on track to securing a home.

    If you have additional questions about whether you qualify, you can contact Veterans United's Home Loan Specialists, who are available 24/7.

    Key Requirements at a Glance

    Minimum FICO Score
    620
    Minimum Down Payment
    $0

    Additional Qualification Requirements

    To determine eligibility, prospective borrowers may have to initially provide the following information military service history, information about the property, and personal information such as credit score, email address, and phone number.

    Veterans United Lender Reputation

    Reputation & Transparency - 5 / 5

    Veterans United has been the country's No. 1 Lender for VA purchase loans in 2016, 2017 and 2018, with over 100,000 closed home loans for military service members and their families.

    What really sets the company apart is their involvement in the military community. The company is advised by a board of former senior military personnel representing every service branch whose mission is to educate veterans as to the benefits of VA loan programs and home ownership in general.

    What’s more, Veterans United has unmatched VA loan expertise and is the country’s No. 1 lender for VA purchase loans. The company enjoys excellent ratings with the Better Business Bureau and TrustPilot.

    Key Facts

    Lender Type
    Direct Lender
    Year Founded
    2002
    BBB Rating
    A+
    Trustpilot Rating
    4.9 out of 5
    Collection Date
    2019-04-22

    Complaints & Regulatory Actions

    Nationwide Mortgage Licensing System ID
    1907

    Company Profile

    Full Name
    Veterans United Mortgage Rates
    Headquarters
    2101 Chapel Plaza Ct., Columbia, MO, 65203

    Disclosure

    NMLS ID #1907. Equal Housing lender. Veterans United is a VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.

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    937 Customer Comments & Reviews

    Loading Reviews ...
    30andtbh
    2/17/2022
    I RECOMMEND ALL VETERANS TO USE VETERANS UNITED ,,FOR IT TO BE MY FIRST TIME BUYING A HOME IT SURE WAS SMOOTH AND VERY COMFORTABLE STRESS FREE ,, THE VETERANS UNITED STAFF MADE IT A WONDERFUL EXPERIENCE!!


    J
    Juanita C
    2/15/2022
    The entire team was excellent. My advice to you is to do exactly want the Loan Officer and Loan Coordinator tell you to do. The entire team was excellent. My advice to you is to do exactly want the Loan Officer and Loan Coordinator tell you to do. Matt LaTorre was so helpful. He was had a lot of patience with answering my thousands of questions. Here it is a year later, I am still thankful to have had Matt LaTorre as my Loan Officer. He kept me informed throughout the entire process. He made sure that documents were correct as well as due dates being established. I will always be grateful for the guidance and support Matt LaTorre at Veteran United provided during the purchasing of my... Read More


    lance.ferguson0
    2/11/2022
    If you are looking for the best service in the industry, Veterans United is the only place to go. This was by far the best experience we have had with a mortgage company.


    mvi360.com
    2/10/2022
    The whole team was great! They made the process if purchasing out of State much easier.


    ch.b.seguin
    2/9/2022
    The Vets United team made the process easy. All through the process, we were well-informed and all of our questions were answered, no matter how menial or how frequently we asked the same questions for reclarification. Home buying is an ever-increasingly complicated process. having a team who demonstrated that we were their #1 priority made all the difference.


    A
    Audrey M
    2/8/2022
    To be honest I don’t even know where to start. The whole entire process from start to finish was amazing! From the first phone call I was greeted with a friendly voice that answered all of my questions and washed away any doubts that I had coming into the process. My personal loan specialist Leanna was the icing on the cake. She was quick to respond to any questions that I had. She reassured me throughout the process with her constant communication that left nothing up for interpretation. The Veterans United website is extremely user friendly and constantly updated during the process so you are never left wondering what is going on or the next step. I would highly recommend Veterans United!


    sehickethier
    2/1/2022
    Not having a clue what to do since it was my first time buying a house, they walked me through every step and made the process simple and easy.


    R
    Richelle L
    1/29/2022
    Ben and his team are absolutely amazing!!! 12 out of 10 would recommend!!!


    E
    Emy A
    1/29/2022
    Veterans United works with Veterans from beginning to end. Very helpful and always caters to the veterans preferences. Very helpful and accommodating!Thank


    jay1965man
    1/23/2022
    Keep me at ease during the whole process; BTW… …thanks for the drinking glasses and sock LOL! .