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Veterans United Mortgage Rates Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
936 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.
 
VIEW RATES

How is Veterans United rated?

Breakdown

4.5/5
Lender Types
4.5/5
Available Mortgage Types
5.0/5
Customer Experience
5.0/5
Reputation & Transparency

Overall Rating: 4.6 / 5 (Excellent)

Like all VA loans, mortgages offered through Veterans United are insured by the US Department of Veteran’s Affairs. Because of this, the company is able to offer loans with significantly more favorable conditions to service members and veterans than usually available to the civilian population, like flexible qualification guidelines, lower rates, lower monthly payments, no down payments, and no private mortgage insurance.

As the country's No. 1 Lender for VA purchase loans, Veterans United has closed over 100,000 home loans for military service members and their families.

Veterans United Loan Specifics

Available Mortgage Types - 4.5 / 5

Veterans United offers VA Purchase Loans, VA Cash-Out Refinance Loans, and VA Interest Rate Reduction Refinance Loans – often called a Streamline Refinance.

To get the ball rolling, veterans and service members can avail themselves of a host of online calculators and educational tools to assess their own financial situation, learn the VA loan process, and get help with finding the right home given all this information.

Types of Mortgage Loans Offered

  • Fixed Rate 15 Year
  • Fixed Rate 20 Year
  • Fixed Rate 25 Year
  • Fixed Rate 30 Year
  • 5/1 ARM
  • Jumbo Fixed Rate
  • Jumbo Adjustable Rate
  • VA Fixed Rate
  • VA Adjustable Rate
  • FHA Fixed Rate
  • FHA Adjustable Rate
  • USDA Loan
  • Interest Rate Reduction Refinance Loan (IRRRL)

Veterans United Customer Experience

Customer Experience - 5 / 5

Veterans United is not just a financial organization providing VA loans to service members, they are a full service resource of advice and help for active and former military personnel.

The company offers a trove of online guidance and education, so it’s not just a matter of do you qualify or not: Veterans United will work with you from the very beginning of the process and guide you along the path of finding the right home, getting your credit in shape, and selecting the best possible VA loan for your situation.

Veterans United also offers a one-of-a-kind program designed specifically for military homebuyers to help improve their credit, at no cost. Customers can work with a dedicated Lighthouse Consultant to take strategic steps towards homeownership.

If consumers have any questions during the VA Loan Program or their application process, they can contact one of the company's Home Loan Specialists over the phone, who are available 24/7, to better serve members overseas.

Online Features

Online Quote
Yes
Additional Tools and Resources
Mortgage Calculator
Affordability Calculator
Help Articles
Credit Building Program

Veterans United Qualification Requirements

Qualification Requirements - 4.5 / 5

VA loans are a $0 down payment mortgage option available to Veterans, Service Members and select military spouses, are issued by private lenders, and are guaranteed by the U.S. Department of Veterans Affairs (VA).

All prospective borrowers under the VA loan program must obtain a Certificate of Eligibility (COE) from the Veterans Administration. Veterans United may be able to get this document for you.

In order to get a COE, generally speaking, you must:
  • Have 90 consecutive days of active service during wartime, or
  • Have 181 days of service during peacetime, or
  • Six years in the Reserves or National Guard, or
  • Be the spouse of a service member who has died in the line of duty or as a result of an injury sustained in the line of duty

    • Because VA loans are insured by the federal government, credit score typically isn’t as much of a limiting factor as it is with conventional loans, however, it still will play a part.

    If your credit is less than stellar, it would be a good idea to avail yourself of Veterans United’s credit building service. As an active or former service member, the company connects you with credit and VA loan experts free of charge to help get you on track to securing a home.

    If you have additional questions about whether you qualify, you can contact Veterans United's Home Loan Specialists, who are available 24/7.

    Key Requirements at a Glance

    Minimum FICO Score
    620
    Minimum Down Payment
    $0

    Additional Qualification Requirements

    To determine eligibility, prospective borrowers may have to initially provide the following information military service history, information about the property, and personal information such as credit score, email address, and phone number.

    Veterans United Lender Reputation

    Reputation & Transparency - 5 / 5

    Veterans United has been the country's No. 1 Lender for VA purchase loans in 2016, 2017 and 2018, with over 100,000 closed home loans for military service members and their families.

    What really sets the company apart is their involvement in the military community. The company is advised by a board of former senior military personnel representing every service branch whose mission is to educate veterans as to the benefits of VA loan programs and home ownership in general.

    What’s more, Veterans United has unmatched VA loan expertise and is the country’s No. 1 lender for VA purchase loans. The company enjoys excellent ratings with the Better Business Bureau and TrustPilot.

    Key Facts

    Lender Type
    Direct Lender
    Year Founded
    2002
    BBB Rating
    A+
    Trustpilot Rating
    4.9 out of 5
    Collection Date
    2019-04-22

    Complaints & Regulatory Actions

    Nationwide Mortgage Licensing System ID
    1907

    Company Profile

    Full Name
    Veterans United Mortgage Rates
    Headquarters
    2101 Chapel Plaza Ct., Columbia, MO, 65203

    Disclosure

    NMLS ID #1907. Equal Housing lender. Veterans United is a VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.

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    936 Customer Comments & Reviews

    Loading Reviews ...
    J
    Jonathan A
    9/16/2021
    We have now had two home-buying experiences with Veterans United. Both experiences were EXCELLENT. We had experience with another lender between the two Veterans United experiences, and boy did we regret that!! We will never work with anyone else ever again. Also, we were absolutely BLOWN AWAY by our loan specialist, Mike Wilson. His customer service is second to NONE. Unbelievable! Just an outstanding experience from start to finish. Amazing knowledge of the process, light-speed response times, and he makes you feel like you are his only customer! A 10 rating is just not high enough. Even our real estate agent remarked how AWESOME he is to work with. She said she is sending all... Read More

    R
    Ray S
    9/15/2021
    It was a great experience working with them to buy our new home. Recommend them to everyone!

    moriliasjeanalex
    9/12/2021
    BEN CHOI from Veterans United is the best. 2 mortgages and one refinancing. Highly recommended!!! Call and ask for BEN CHOI.

    janseiter2010
    9/11/2021
    I have bought and sold several houses with my VA benefit and I can say truthfully that Veterans United has been not only the best service agent, but also the most forthright sharing information and advice. Our loan specialist, Josh Capron, who we only know through email and phone contact, has been more like a trusted friend. He tells the truth, follows through on his tasks and is 100% reliable.

    J
    Jeremy D
    9/11/2021
    My experience with veterans united was awesome. My loan officer kept me informed throughout the whole process and made sure I was taken care of and gave me the best realtor I could of asked for. I will definitely recommend then to friends or family members looking to buy or refinance a home.

    K
    Katheryne W
    9/11/2021
    The whole team made the process easy! They communicate effectively making it easy to understand what is needed from you. We highly recommend using Veterans United when purchasing your home!

    M
    Miguel
    9/10/2021
    It was a clean and efficient process. They were there every step of the way answering all my questions. I’ll definitely go through them again.

    gambinom16
    9/3/2021
    There was a lack in communication from the beginning. We didn't know who to reach out to at first, Nikki or Matt. We had ridiculous requests about getting a letter stating we don't live in an HOA... from who? They wouldn't accept the vehicle purchase agreement from a dealer. Saying it wasn't enough documentation showing that we owned and then sold the vehicle. We even sent in a copy of the title that the dealership luckily had saved in their system, which why VU needed that is beyond me. It still ended up being an issue for another whole week. They approved us for 200k and then when it came down to it, they said we may not qualify for 140k. What's the pre approval for? The... Read More

    Sherri C
    9/2/2021
    Spencer was very attentive and reassuring of a smooth process. His team kept me informed and in close contact during my tight timeline mortgage process. My realtor was impressed as she hadn't worked with this company before. She said Spencer was knowledgeable and easy to work with. The "to do list" was easy to complete and minimized confusion. It was a great experience.

    J
    Joseph H
    9/1/2021
    If you are a you should check out Veterans United for your home loan. They will get the best rates for you and do an outstanding job of making your dream home yours. They make everything easy for you.

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