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Veterans United Mortgage Rates Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
936 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

How is Veterans United rated?

Breakdown

4.5/5
Lender Types
4.5/5
Available Mortgage Types
5.0/5
Customer Experience
5.0/5
Reputation & Transparency

Overall Rating: 4.6 / 5 (Excellent)

Like all VA loans, mortgages offered through Veterans United are insured by the US Department of Veteran’s Affairs. Because of this, the company is able to offer loans with significantly more favorable conditions to service members and veterans than usually available to the civilian population, like flexible qualification guidelines, lower rates, lower monthly payments, no down payments, and no private mortgage insurance.

As the country's No. 1 Lender for VA purchase loans, Veterans United has closed over 100,000 home loans for military service members and their families.

Veterans United Loan Specifics

Available Mortgage Types - 4.5 / 5

Veterans United offers VA Purchase Loans, VA Cash-Out Refinance Loans, and VA Interest Rate Reduction Refinance Loans – often called a Streamline Refinance.

To get the ball rolling, veterans and service members can avail themselves of a host of online calculators and educational tools to assess their own financial situation, learn the VA loan process, and get help with finding the right home given all this information.

Types of Mortgage Loans Offered

  • Fixed Rate 15 Year
  • Fixed Rate 20 Year
  • Fixed Rate 25 Year
  • Fixed Rate 30 Year
  • 5/1 ARM
  • Jumbo Fixed Rate
  • Jumbo Adjustable Rate
  • VA Fixed Rate
  • VA Adjustable Rate
  • FHA Fixed Rate
  • FHA Adjustable Rate
  • USDA Loan
  • Interest Rate Reduction Refinance Loan (IRRRL)

Veterans United Customer Experience

Customer Experience - 5 / 5

Veterans United is not just a financial organization providing VA loans to service members, they are a full service resource of advice and help for active and former military personnel.

The company offers a trove of online guidance and education, so it’s not just a matter of do you qualify or not: Veterans United will work with you from the very beginning of the process and guide you along the path of finding the right home, getting your credit in shape, and selecting the best possible VA loan for your situation.

Veterans United also offers a one-of-a-kind program designed specifically for military homebuyers to help improve their credit, at no cost. Customers can work with a dedicated Lighthouse Consultant to take strategic steps towards homeownership.

If consumers have any questions during the VA Loan Program or their application process, they can contact one of the company's Home Loan Specialists over the phone, who are available 24/7, to better serve members overseas.

Online Features

Online Quote
Yes
Additional Tools and Resources
Mortgage Calculator
Affordability Calculator
Help Articles
Credit Building Program

Veterans United Qualification Requirements

Qualification Requirements - 4.5 / 5

VA loans are a $0 down payment mortgage option available to Veterans, Service Members and select military spouses, are issued by private lenders, and are guaranteed by the U.S. Department of Veterans Affairs (VA).

All prospective borrowers under the VA loan program must obtain a Certificate of Eligibility (COE) from the Veterans Administration. Veterans United may be able to get this document for you.

In order to get a COE, generally speaking, you must:
  • Have 90 consecutive days of active service during wartime, or
  • Have 181 days of service during peacetime, or
  • Six years in the Reserves or National Guard, or
  • Be the spouse of a service member who has died in the line of duty or as a result of an injury sustained in the line of duty

  • Because VA loans are insured by the federal government, credit score typically isn’t as much of a limiting factor as it is with conventional loans, however, it still will play a part.

    If your credit is less than stellar, it would be a good idea to avail yourself of Veterans United’s credit building service. As an active or former service member, the company connects you with credit and VA loan experts free of charge to help get you on track to securing a home.

    If you have additional questions about whether you qualify, you can contact Veterans United's Home Loan Specialists, who are available 24/7.

    Key Requirements at a Glance

    Minimum FICO Score
    620
    Minimum Down Payment
    $0

    Additional Qualification Requirements

    To determine eligibility, prospective borrowers may have to initially provide the following information military service history, information about the property, and personal information such as credit score, email address, and phone number.

    Veterans United Lender Reputation

    Reputation & Transparency - 5 / 5

    Veterans United has been the country's No. 1 Lender for VA purchase loans in 2016, 2017 and 2018, with over 100,000 closed home loans for military service members and their families.

    What really sets the company apart is their involvement in the military community. The company is advised by a board of former senior military personnel representing every service branch whose mission is to educate veterans as to the benefits of VA loan programs and home ownership in general.

    What’s more, Veterans United has unmatched VA loan expertise and is the country’s No. 1 lender for VA purchase loans. The company enjoys excellent ratings with the Better Business Bureau and TrustPilot.

    Key Facts

    Lender Type
    Direct Lender
    Year Founded
    2002
    BBB Rating
    A+
    Trustpilot Rating
    4.9 out of 5
    Collection Date
    2019-04-22

    Complaints & Regulatory Actions

    Nationwide Mortgage Licensing System ID
    1907

    Company Profile

    Full Name
    Veterans United Mortgage Rates
    Headquarters
    2101 Chapel Plaza Ct., Columbia, MO, 65203

    Disclosure

    NMLS ID #1907. Equal Housing lender. Veterans United is a VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.

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    936 Customer Comments & Reviews

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    L
    Laura S
    7/25/2021
    JB and the team were amazing to work with, Lauren took all my calls and explained everything so I could understand it. It was just a great experience. Thank you all!


    pdx1elw
    7/24/2021
    Amazing people, this is my 4th (last)house and I've NEVER seen something of this magnitude, handled so fast, with such amazing ease!I don't think it was a month from sending out that first "show of interest" to being IN my house.. Simply amazing service and great people..Everything was handled thru docusign, which for me, having ptsd, was a huge relief. Highly recommend, 11 on a scale of 1-10, I just can't say enough. Although I clearly just did........


    A
    Adrian H
    7/23/2021
    I recommend Veterans United without reservation. I will definitely look to this company found any future mortgage needs. Thank you all so much!


    S
    Sherry K
    7/23/2021
    This was the second time using Veterans United Home Loan and I would recommend them to anyone that are looking to buy a home. Casey Martin and his team were very professional and helpful. We were crunched for time and Casey's team got it done. A word of advice: complete your To-Do's as soon as they hit your inbox. The faster you get them done the quicker you can close on your new home 🏡 Thank you so very much Casey and his team. 10 out of 10


    chyna1133
    7/23/2021
    This was the most seamless loan process I have ever gone through. My loan team delivered on time. Word of advice: complete your To-Do’s as soon as they hit your inbox. This is where you have the most control during this process. Bill Bales, his team, Kat in Client Advocate ...everyone was phenomenal and very professional! I wish I could leave them a 10 star and give them all a virtual hug!!!!


    hendmi7
    7/22/2021
    2nd time dealing with Veterans United and both times they were very professional and helpful. Kudos to Tyler and his staff!!!! Highly recommend for an easy transition to becoming a home owner


    paul.laferriere1959
    7/21/2021
    Diana Ramsingh, Loan Coordinator, Neil Roeder, Team Manager: If I could give her a 20, on a scale of 1-10, I would. She was ALWAYS there when I needed her, explained to everything that was going on, stayed on top of everything, and managed to get our closing date sooner than what was scheduled. She worked hard with me and my insurance with the underwriter to straighten the issue out that I had ample coverage for 100% replacement after my $10,000.00 insurance binder and $500.00 deductible. If I could give her a huge hug and a Thank You in person, I would. So please pass on my comments to her and Neil. Thank You Paul & Teresa LaFerriere Manchester, NH


    J
    Jalanika B
    7/21/2021
    As a first time homebuyer Veterans United made my process as smooth as possible. I started out using the lighthouse program to make sure my credit was good and up to there standards. When my credit was good I was able to switch over to a loan officer. My loan officer Tom and his team were able to put everything in the to do’s list and I was able to complete it. I did check the portal everyday and completed what was needed within a two day timeframe. Anything that I did not understand they were able to explain it to me. I am happy and excited that I choose Veterans United to make dreams become a reality.


    sftbllgrl2525
    7/20/2021
    Being a first time homebuyer is scary and the team at Veterans United was there every step of the way. I recommend all my fellow veterans to use them in your home buying process. They are wonderful and will help relieve the stress of buying a home. Thank you Veterans United for helping me with the purchase of my first home.


    Shelia B
    7/20/2021
    Made the entire home buying process simple and answered all my questions along the way. I couldn’t have asked for better service!