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Veterans United Mortgage Rates Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
934 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

How is Veterans United rated?

Breakdown

4.5/5
Lender Types
4.5/5
Available Mortgage Types
5.0/5
Customer Experience
5.0/5
Reputation & Transparency

Overall Rating: 4.6 / 5 (Excellent)

Like all VA loans, mortgages offered through Veterans United are insured by the US Department of Veteran’s Affairs. Because of this, the company is able to offer loans with significantly more favorable conditions to service members and veterans than usually available to the civilian population, like flexible qualification guidelines, lower rates, lower monthly payments, no down payments, and no private mortgage insurance.

As the country's No. 1 Lender for VA purchase loans, Veterans United has closed over 100,000 home loans for military service members and their families.

Veterans United Loan Specifics

Available Mortgage Types - 4.5 / 5

Veterans United offers VA Purchase Loans, VA Cash-Out Refinance Loans, and VA Interest Rate Reduction Refinance Loans – often called a Streamline Refinance.

To get the ball rolling, veterans and service members can avail themselves of a host of online calculators and educational tools to assess their own financial situation, learn the VA loan process, and get help with finding the right home given all this information.

Types of Mortgage Loans Offered

  • Fixed Rate 15 Year
  • Fixed Rate 20 Year
  • Fixed Rate 25 Year
  • Fixed Rate 30 Year
  • 5/1 ARM
  • Jumbo Fixed Rate
  • Jumbo Adjustable Rate
  • VA Fixed Rate
  • VA Adjustable Rate
  • FHA Fixed Rate
  • FHA Adjustable Rate
  • USDA Loan
  • Interest Rate Reduction Refinance Loan (IRRRL)

Veterans United Customer Experience

Customer Experience - 5 / 5

Veterans United is not just a financial organization providing VA loans to service members, they are a full service resource of advice and help for active and former military personnel.

The company offers a trove of online guidance and education, so it’s not just a matter of do you qualify or not: Veterans United will work with you from the very beginning of the process and guide you along the path of finding the right home, getting your credit in shape, and selecting the best possible VA loan for your situation.

Veterans United also offers a one-of-a-kind program designed specifically for military homebuyers to help improve their credit, at no cost. Customers can work with a dedicated Lighthouse Consultant to take strategic steps towards homeownership.

If consumers have any questions during the VA Loan Program or their application process, they can contact one of the company's Home Loan Specialists over the phone, who are available 24/7, to better serve members overseas.

Online Features

Online Quote
Yes
Additional Tools and Resources
Mortgage Calculator
Affordability Calculator
Help Articles
Credit Building Program

Veterans United Qualification Requirements

Qualification Requirements - 4.5 / 5

VA loans are a $0 down payment mortgage option available to Veterans, Service Members and select military spouses, are issued by private lenders, and are guaranteed by the U.S. Department of Veterans Affairs (VA).

All prospective borrowers under the VA loan program must obtain a Certificate of Eligibility (COE) from the Veterans Administration. Veterans United may be able to get this document for you.

In order to get a COE, generally speaking, you must:
  • Have 90 consecutive days of active service during wartime, or
  • Have 181 days of service during peacetime, or
  • Six years in the Reserves or National Guard, or
  • Be the spouse of a service member who has died in the line of duty or as a result of an injury sustained in the line of duty

  • Because VA loans are insured by the federal government, credit score typically isn’t as much of a limiting factor as it is with conventional loans, however, it still will play a part.

    If your credit is less than stellar, it would be a good idea to avail yourself of Veterans United’s credit building service. As an active or former service member, the company connects you with credit and VA loan experts free of charge to help get you on track to securing a home.

    If you have additional questions about whether you qualify, you can contact Veterans United's Home Loan Specialists, who are available 24/7.

    Key Requirements at a Glance

    Minimum FICO Score
    620
    Minimum Down Payment
    $0

    Additional Qualification Requirements

    To determine eligibility, prospective borrowers may have to initially provide the following information military service history, information about the property, and personal information such as credit score, email address, and phone number.

    Veterans United Lender Reputation

    Reputation & Transparency - 5 / 5

    Veterans United has been the country's No. 1 Lender for VA purchase loans in 2016, 2017 and 2018, with over 100,000 closed home loans for military service members and their families.

    What really sets the company apart is their involvement in the military community. The company is advised by a board of former senior military personnel representing every service branch whose mission is to educate veterans as to the benefits of VA loan programs and home ownership in general.

    What’s more, Veterans United has unmatched VA loan expertise and is the country’s No. 1 lender for VA purchase loans. The company enjoys excellent ratings with the Better Business Bureau and TrustPilot.

    Key Facts

    Lender Type
    Direct Lender
    Year Founded
    2002
    BBB Rating
    A+
    Trustpilot Rating
    4.9 out of 5
    Collection Date
    2019-04-22

    Complaints & Regulatory Actions

    Nationwide Mortgage Licensing System ID
    1907

    Company Profile

    Full Name
    Veterans United Mortgage Rates
    Headquarters
    2101 Chapel Plaza Ct., Columbia, MO, 65203

    Disclosure

    NMLS ID #1907. Equal Housing lender. Veterans United is a VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.

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    934 Customer Comments & Reviews

    Loading Reviews ...
    C
    Campbell
    6/7/2024
    Simple and easy. From beginning to the end. Someone always had my six.


    R
    Robin N
    6/4/2024
    I would like to express my heartfelt gratitude to Austin, Dennis and the entire team, for their exceptional support and guidance during our first home purchase. They not only made us feel comfortable asking questions but also ensured that we felt secure throughout the entire process. Their professionalism, expertise, and knowledge were truly outstanding, and we highly recommend them without hesitation. Without their invaluable guidance, what could have been a stressful process turned into a smooth and successful experience. After being denied by a previous lender, we were almost discouraged, but I am truly grateful that Austin answered our call. This team is truly amazing, and we are... Read More


    G
    GREGORY R
    6/1/2024
    Veterans United guided us through the entire process. They were helpful and patient. Told us what to expect from the start to the finish.


    K
    Ki K
    5/26/2024
    The team did a really great job. I felt like they were on my side and made sure I had the best terms for the loan and guided me through each stage. Thanks again.


    A
    Arthur M
    5/25/2024
    Great experience! My loan team was awesome! Quick , simple easy process, Highly recommended!


    luiscontreras108
    5/24/2024
    Quick, easy, and painless. Will Lewis, Mason Radcliff and provided realtor Garron King all did a phenomenal job. They managed to get everything through in such a short window. They all communicated effectively, were precise and clear as far as what was needed in every step of the way. Can’t thank you enough! I attempted to use a different realtor and loan company before, they had no clue on how to get a VA loan and said I was not legible. Veterans United got me the VA loans and home 2 months after being told I was not legible.


    J
    Josh F
    5/6/2024
    Katie, rain, Steve, Theresa, and Johnathan proformed admirably and ensured all questions answered and tasking complete (on all sides, including seller). This is my first home and I thank God for such a wonderful team. Josh F. Columbus GA


    135driver08
    5/6/2024
    I was deeply impressed by the immense respect and appreciation shown to me as a military veteran. Jay, Samantha, and the team not only understood the unique needs and challenges faced by veterans but also went above and beyond to honor our service. Their unwavering commitment to serving those who have served our country was truly commendable, creating a sense of trust and camaraderie that made the process even more rewarding. In addition to their promptness and respect, Jay, Samantha, and the team demonstrated unparalleled expertise and professionalism throughout the entire loan process. They provided clear guidance, answered all of my questions with patience and clarity, and ensured that... Read More


    colekimple
    5/4/2024
    If you want people who care and will patiently and professionally deal with your needs getting a refinance loan, go with Verterans United - Ben and Suzann were nothing short of amazing!


    berserker8984
    5/3/2024
    5 stars for above and beyond help the va suspended my va laon for a non service connection and I brought the law of vocal rehabilitation on the regional office they worked hard to make the sale before buyers backed out I hope the va regional Starts helping us veterans one day but I been screwed allot and VU was there with my back on getting a loan close on a house may 1 2024 thank you so much Daniel's teams.