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Credible Mortgage Refinance Review
ConsumersAdvocate.org Rating: 4.7 / 5 (Excellent)
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Credible can provide access to lending partners in the areas of student loans, student loan refinance, personal loans, mortgages, and mortgage refinance. The company has an excellent reputation with an A+ with the BBB and a 4.7/5 score on Trustpilot.
How Do We Rate Credible?
Breakdown
Our Overall Rating: 4.7 / 5 (Excellent)
Loan Options
| Lender Type | Marketplace |
| Loans Offered | Rate & Term Refinance |
| Loan Programs | Conventional Jumbo |
| Fixed Year Terms | 30 Year Fixed 25 Year Fixed 20 Year Fixed 15 Year Fixed 10 Year Fixed |
| Adjustable Rate Mortgage Terms | 10/1 ARM 7/1 ARM 5/1 ARM 3/1 ARM |
Loan Variety - 5 / 5
Four of the nation’s top 10 mortgage lenders compete through the Credible mortgage marketplace: Quicken Loans, loanDepot, Caliber Home Loans, and United Wholesale. Its partner lenders also include Stearns and JMAC.
Application Process
| Maximum LTV | Set by lenders |
| Closing Time | Streamlined application time cuts closing time |
Ease of Process - 4.5 / 5
If you pick an option, Credible will take you through the rest of its streamlined, digital application process, asking only questions that are relevant to your situation.
Required documentation such as pay records, bank statements and tax documents can be collected automatically from providers.
The only required paper documents are a few disclosures, and documents required at closing.
Credible Reputation
Memberships & Regulatory Info.
| Nationwide Mortgage Licensing System ID | 1681276 |
| Nationwide Mortgage Regulatory Actions | 31 |
| NMLS Collection Date | 2021-04-11 |
| CFPB Total Mortgage Complaints | 1 |
| CFPB Collection Date | 2021-04-11 |
Online Reviews
| Trustpilot Trustscore | 4.7 |
| BBB Rating | A+ |
| BBB Positive Reviews | 46 |
| BBB Negative Reviews | 1 |
| Date Collected | 2021-04-11 |
Customer Service and Reputation - 4.5 / 5
Credible only partners with lenders that meet its high standards, and provides consumers with unbiased, neutral information they need to choose the lender that’s right for them.
Contact & Additional Information
| Homepage URL | |
| Company Phone | (866) 540-6005 |
| Headquarters Address | 22 4th St. Floor 8, San Francisco, CA, 94103 |
| Mailing Address | 320 Blackwell St. Ste 200, Durham, NC, 27701 |
| Year Founded | 2012 |
Disclosure
Our Comments Policy | How to Write an Effective Comment
This enables Credible to offer a wide variety of loan options through its marketplace. The application process is digital and streamlined -- the collection of required documents is largely paperless and automated.
What's more, Credible is extremely transparent and will not sell your data.
Credible's integrations with lenders and credit bureaus means customers can get prequalified rates without hurting their credit scores. To check the rates and terms you qualify for, Credible or their partner lender(s) conduct a soft credit pull that will not affect your credit score. However, when you apply for credit, your full credit report from one or more consumer reporting agencies will be requested, which is considered a hard credit pull and will affect your credit.
Credible takes customers all the way to closing with their mortgage lender of choice, using a streamlined digital application process.
The company enjoys an excellent reputation as reflected by a Trustpilot Trust Score of 4.7 out of 5 and its A+ rating from the Better Business Bureau.