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VOOM Motorcycle Insurance Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
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Founded in 2017, VOOM is an insurance technology company that offers motorcycle insurance on a unique pay-per-mile basis. Costs are based on a low monthly premium plus a fee per each mile customers actually ride. Policies are underwritten by Markel American Insurance. VOOM is located in Palo Alto, California.

 
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How is VOOM rated?

Breakdown

4.5/5
Coverage and Additional Benefits
4.5/5
Financial Strength
4.5/5
Discounts
4.0/5
Claims and Reputation

Overall Rating: 4.4 / 5 (Excellent)

VOOM is a licensed insurance broker in all states where it operates. The company offers a unique motorcycle insurance model that allows riders to pay for insurance according to the precise number of miles they spend on the road. VOOM customers pay a low monthly premium plus a per-mile fee in accordance with the actual miles they put on their bike each month. Ride less, pay less. It's a smart deal for weekend warriors, urban commuters, and others who don't push the odometer real hard. VOOM reports that customers who ride less than 2,000 miles per year can save up to 60% with its policies versus traditional motorcycle coverage.

VOOM's website provides a painless quote experience. Answer a few questions and the company returns a choice of policies with prices clearly stated. Customers report their mileage by sending VOOM a photo of their bikes' odometer each month. Claims are filed online.

VOOM policies are underwritten and claims are paid by Markel, a large, established insurance company that earns high marks for financial stability.

Overall, VOOM offers an easy online experience, claims convenience, and the potential to save money versus traditional motorcycle policies, particularly for low-mileage riders.

VOOM Coverage and Benefits

Coverage and Additional Benefits - 4.5 / 5

VOOM allows riders to customize their policies. You can elect liability, collision, uninsured motorist, and medical payment coverage. These protections are combined in three customizable bundles: Essentials, Popular, and Extended. As additional types of coverage are added, coverage limits increase and deductibles decrease as you step up in cost. The more coverage you have, the higher a monthly base premium and the higher the per-mile you'll pay.
Coverage
Liability
Collision
Comprehensive
Uninsured/Underinsured Motorist
Rental Reimbursement
No
Types of Vehicles Covered
Classic/Custom Motorcycles
Street-Sport Bikes
High Performance

VOOM Pricing and Discounts

Discounts - 4.5 / 5

When you request a quote from VOOM, you'll be asked a number of questions about your driving experience, your bike's features, the motorcycle safety training you've taken, and more. Your answers to these questions may make you eligible for certain policy discounts.
Discounts
Training Course

VOOM Financial Strength

Financial Strength - 4.5 / 5

Markel American Insurance Company, the company that underwrites VOOM policies, receives above-average to strong ratings for financial security from Moody's and AM Best. The company is not rated by Standard & Poor.
Company Type
Subsidiary/ Partner
Year Founded
2017
Standard & Poor's Financial Rating
A
Moody's Financial Rating
A2
AM Best Financial Rating
A
Underwriter
Markel
Company Used for Financial Strength Ratings
Markel

VOOM Customer Experience

Claims and Reputation - 4 / 5

VOOM offers convenient online mileage reporting and claims processing.

VOOM earns 4.1 out of 5 stars from consumers who review the company on Google. The company is not currently rated by the Better Business Bureau. VOOM has a 5.0 rating on Trustpilot, although it only list 4 reviews.
Date Collected
2023-01-09

Company Profile

Full Name
VOOM Motorcycle Insurance
Company Website
https://voominsurance.com

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Top Rated
  • Instant, Personalized Motorcycle Insurance Quotes
  • Over Four Decades of Motorcycle Insurance Experience
  • Competitive Coverage at Great Prices
  • Comprehensive Protection for Your Bike and Accessories
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