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3 Brothers Moving & Storage Review

19 Customer Comments & Reviews - see all comments
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Founded in 2021, 3 Brothers Moving & Storage is a licensed moving services broker with headquarters in Maitland, Florida. The company arranges local and long-distance moves for residential and commercial customers. It also provides storage and packing services through its partnering companies.

How is 3 Brothers Moving & Storage rated?

Breakdown

Overall Rating: 0 / 5 (N/A)

As a licensed broker for local and interstate moving services, 3 Brothers Moving & Storage connects residential and corporate customers with carriers that will take care of their moves. The company is registered with the FMCSA, although its profile states it has a pending insurance cancellation, which could make it difficult to file a claim. Online consumer reviews for Three Brothers Moving are mixed, with most customers having had seamless and stress-free moves and positive experiences with the companies preferred carriers.

Services

Service Offerings
Residential
Corporate
Distance Offerings
Local
Interstate
Additional Services
Storage
Packing & Unpacking
Quote Options
Phone

Services Offered - 0 / 5

Three Brothers Moving brokers residential and commercial moving services for both local and interstate moves. These services include packing, transporting goods, and setting up customers' belongings in their new homes. The company also arranges storage services for before or after your move.

Reputation

BBB Rating
A-
Number of BBB Positive Reviews
2
Number of BBB Negative Reviews
4
Trust Pilot Rating
3.3 out of 10
Year Founded
2021

Reputation - 0 / 5

Three Brothers Moving & Storage is not currently accredited by the Better Business Bureau, but holds a BBB rating of A-. In the last year, they have closed 13 customer complaints, and have a customer review rating of 2.5 out of 5. Customer reviews on Trustpilot amount to a rating of 3.3 out of 5. Positive reviews praise the company's choice of carriers and its customer service team. Most negative reviews and complaints revolve around deceptive pricing on the company's end.

One important detail to note about the company is that it currently has a pending insurance cancellation flag on its FMCSA public profile. This information is being displayed on the pages of brokers whose bonds or insurances have not yet been renewed or have received a notice of cancellation by their sureties.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3840883
MC License Number
1396743

Fleet - 0 / 5

Three Brothers Moving & Storage is a household goods broker, which means that it is currently authorized to arrange transport services for household possessions by the FMCSA. As such, it has no registered transport vehicles.

Contact & Additional Info

Homepage URL
Company Phone
(321) 325-6995

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19 Customer Comments & Reviews

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bargerkirsten
11/19/2024
Luckily I wised up before I let this company broker out my move. Still, I lost my deposit of 1600+ dollars because they did not refund it. They told me it was coming and it never showed. I went through the Better Business Bureau and the company spun the same story--that the deposit had been sent via the mail. This all started in June of 2024 and it is November of 2024 and I still have not received my deposit refund. Unfortunately, Better Business Bureau had to close out the case as unresolved as there was nothing more they could do. All I can say is that I was lucky I did not go through the complete move as I have lots of vintage items and antiques.


Karen D
9/11/2024
Gave us an estimate over the phone then without our knowledge they brokered out job with Master Movers. When our delivery was late, I called. I was told they had taken the truck from our Bay Area home down to LA where it was for a couple of days then they loaded our entire ;homes belongings into another truck (rental and end result was HELL!!! Some items had gotten so hot that they melted! Items not properly packed, not hung in wardrobe box just thrown in box, boxes and crates smashed, torn and crates broken! So many of our belongings were desltroyed. Lamps, lampshades, Vases, Furniture, Sculpture... just too many to even list. No proper inventory given . No address on anything and... Read More


Cindy G
9/4/2024
They took quoted us 13K, then held our items of 40 plus years of hard work acquiring so many antiques, art and special items until we paid them $27,000. NOONE to move items from truck and set things up...everything had been loaded and unloaded 8 times that I KNOW OF...damaged, wet boxes...smelled like cat urine. 75% of our art antiques and furniture were damaged and unfixable. THESE PEOPLE TAKE ADVANTAGE OF SENIORS! This is our great America we live in today. Nobody can or wants to help hold these people accountable. They won't answer phone calls, emails, or messages once they get your money. Wish I could post all the photos I took of all the damage. Now we have to pay to have all the now... Read More


melindamcmullen
8/19/2024
Ripped off my deposit ($1,900). Put me down for a move then couldn't provide the insurance coverage required by my building. Said they would have their "business office" contact me to discuss a refund, but all follow-up phone calls and emails went unanswered. I am now in the process of reporting them to the authorities. Since my experience, I've learned that the Department of Transportation has recorded 48 complaints regarding "deceptive practices" in the last two years ago (20 in 2023 and 28 as of August of 2024). Do not use this company. They may or may not be committing fraud technically, but they are certainly committing ethical fraud on a daily basis.


Carl C
8/13/2024
DO NOT USE 3 BROTHERS!! THEY ARE RIPPING ME OFF FOR THE DEPOSIT ($1885.00) I PUT DOWN FOR A MOVE THAT I CANCELLED AFTER THEY CAME BACK WITH A MUCH HIGHER QUOTE THAN THE 1ST ONE. I'VE BEEN CALLING THEM FOR 3 WEEKS ABOUT THE REFUND AND WAS TOLD THAT IT'S IN BOOKKEEPING AND TO EXPECT IT IN 3-5 BUSINESS DAYS. LAIR! THEY WERE VERY NICE AND PROFESSIONAL WHEN I 1ST SPOKE WITH THE SALES GUY MICHAEL, ANOTHER LIAR NOT TO BE TRUSTED. HE TOLD ME THAT SINCE I'M A VETERAN AND THE OWNERS ARE VETS I WAS GOING TO GET A DEAL. WELL, IAM 78 YEARS OLD AND 100% VA DISABILITY AND 3 BROTHERS IS TRYING TO SCREW ME. I HOPE THIS COMPLAINT COSTS 3 BROTHERS 10 TIMES THE REFUND $$ I'M OWED BY THEM. AND I DON'T INTEND... Read More


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Laura L
7/25/2024
DO NOT USE THIS COMPANY or TMS TOP MOVING SOLUTIONS or MOVING SOLUTIONS. They are all connected. SCAMMERS READ ALL THESE REVIEWS. A complete NIGHTMARE.....Quoted 1976.00 Cancelled PU time twice, then showed up at midnight, picked up the items with no signature. Now 17 days later and 2500.00. Plus additional fees of who knows, we still do not have the items. As of Tuesday owed another 800.00. I call and email and get no response. Occasionally I do get someone on the phone and after I am on hold for 15-20 min the answer I get is we have 21 days to deliver. We'll call you when we can get you on the schedule. I ask what am I to do? They say just wait. Currently they are not answering... Read More


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Kelly L
7/23/2024
Worst company ever, showed up and immediately before stepping into the home they were already telling me "I will tell you how this goes"............ And right on queue they told me my estimate was not going to be accepted and they upped the price from $2,901 to $7,459 because they charge by the space on the truck. As a former Ops Manager for a moving company that is BS, local moves are by the hour not the space, not to mention he flat out lied when I asked ok what can you take for the estimate/quote and he pointed at a few things on the first floor. Showed up in a Ryder Rental truck and no uniforms, just run away. DO NOT FALL FOR THIS SCAM COMPANY!!!!!!


Reggie B
7/15/2024
They were nice when I initially talked with them to get a quote. This included an armoire. They picked up our furniture on June 6, 2024 and never made the delivery. I have to add that they wanted to charge more for the armoire because it was too heavy. I did not deliver it. They should have told me this in the beginning. I have made multiple attempts to contact them and they will not answer. I was promised June 16. It never arrived. They told me they have up to 21 days to deliver after they came and picked the furniture. I should have known something was wrong. 21 days go by and nothing. No email and no return calls. I assumed it was lost or stolen. It feels like a... Read More


lexmia1974
5/24/2024
Fraud, SCAM. They are not movers, they rely on others. They don't come out for an inspection and they give you a very low estimate: when the real mover comes out for the move he tells you that it takes more people, more hours of work, more space and a lot more money. ABSOLUTELY AVOID.


gorbfrost
5/10/2024
They were terrible. Very rude, lost the furniture for a while. Wouldn't tell me when it was arriving. Then the driver threatened not to deliver the furniture unless he was paid in cash, which wasn't part of the original contract. Then one mover shows up and my cousins had to unwrap the furniture and fold up blankets, etc. They also broke several items. Terrible company



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832