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Allied Van Lines Moving Company Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
19 Customer Comments & Reviews - see all comments
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Allied Van Lines is one of America's legacy moving companies. Founded in 1928, the company has a large fleet of trucks, trailers, and tractors that move individuals and companies locally, regionally, nationally, and internationally. It also offers bespoke moving services that include appliance hook-up, unpacking, and disassembly/assembly of furniture and fixtures.

How is Allied Van Lines rated?

Breakdown

4.5/5
Services Offered
0.0/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.2 / 5 (Excellent)

Allied Van Lines is one of the largest and most established moving companies in the US. Since its founding in 1928, Allied has stood out from the competition thanks to its wide array of services. They can arrange household, business, local, interstate, and international moves, as well as provide an ample array of additional features, above the regular transportation and packing/unpacking.

Services

Service Offerings
Residential
Corporate
Government/Military
Distance Offerings
Local
Interstate
International
Additional Services
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person

Services Offered - 4.5 / 5

Allied Van Lines' services are able to accommodate any type of client in any sort of move. Whether it be a local family's move, or a company's transfer across the Atlantic, Allied is up to the task, and can arranged online or over-the-phone, with options for a wide array of additional services. These may include long-term storage, packing and unpacking, crafting, transporting auto/boats, assembly/disassembly, appliance connect/disconnect, cleaning, and shuttle services.

Reputation

2017 Complaints
23
2016 Complaints
17
BBB Rating
A+
Number of BBB Positive Reviews
2
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
8
Year Founded
1928
Date Collected
2017-10-21

Reputation - 4.5 / 5

Given its history of almost a century in business, Allied Van Lines has more than earned the A+ rating it holds with the Better Business Bureau, despite there being more negative reviews than positive. It is surprising, however, that the company doesn't have a greater online presence on other third-party websites, especially considering its status in the industry.

Allied has been named a 3rd straight Women's Choice Award recipient in 2018. This award designation is based on a national survey of thousands of women across America who were asked to select from a list of nationally recognized moving brands while choosing who would most highly recommend to family and friends.

Fleet Details

Number of Drivers
2,187
Fleet Size
371
Number of Trailers
1,195
Number of Tractors
1,017
Department of Transportation License Number
76235
MC License Number
15735

Fleet - 4.1 / 5

Allied's large considerable moving capacity is backed by a similarly-sized fleet, comprised of 784 trucks, 4,607 trailers, 2,133 tractors, and 2,187 drivers.

Contact & Additional Info

Homepage URL
Company Phone
(833) 862-7413
Headquarters Address
One Parkview Plaza, Oakbrook Terrace, IL, 60181

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19 Customer Comments & Reviews

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janpowers4
1/6/2021
Used Skaleski moving, an Allied agent in Green Bay. Highly recommend. Moved December 2020, from Green Bay to Portland, OR. Sean gave a competitive estimate. John and Glen did the packing of anything that would break if I threw it across the room. Elevator in building quit working. I was traumatized, movers were not. John, Corey and Mike carried everything down from the 4th floor, carefully and cheerfully. Can’t say enough about the service I received. Move 205600.


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Nadeem M
8/12/2020
I give them 5 Stars for consistency - being consistently bad. From picking up the stuff to delivering, it was a nightmare. I move every 3-4 years and this time we picked Allied - HUGE MISTAKE. If you want to pay premium and get good service, Allied is not the one you should be considering (we paid $8500 for 4 bedroom move in two parts and self packed a lot of stuff). We had sold our house and were in hurry to leave. Movers showed up at 1 PM whereas promised time was 8 AM! It seems like that Allied had determined that getting the A/C fix was more important than keeping promises with customers and A/C can’t wait until the afternoon! We were supposed to leave for MA from Pittsburgh, PA... Read More


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Marilyn R
6/11/2020
I hired a moving company by the name of Hilford Moving and Storage based in Ventura , CA to move me on March 14, 2020 from Camarillo Ca to Woodland Hills Ca. This company advertised their association with Allied Van Lines. That was one of the main reasons I chose to hire them. It was the worst decision I could have made. I have moved many times within the state of California over the last 30 years using various moving companies and I have never had any major problem. This company was a disaster! The crew that moved me were careless, inept, incompetent, did not know how to move furniture properly. They caused major damage to my dining room table, coffee table and bed (which had to be... Read More


brittlin87
3/6/2020
I hope by sharing this horrific experience that at least 1 other soul will be spared going through the stress, exhaustion, and depression that I've experienced by making one of the most costly mistakes of my life. I paid dearly for this interstate move. Both my husband and I are young professionals. When he was relocated for his job, we had to sell our house and move to another state. To save the inconvenience of taking time off work from our demanding jobs, we planned on using a significant portion of the proceeds from our house to pay for professional packers and movers. The price? It wasn't pretty, but we were spending more for convenience and timeliness. What we got was... Read More


Catie P
7/1/2019
This company has been horrible. I am still waiting on my delivery! They had a projected delivery time over a 2 week period. I am moving out of state but it's not that big of a move and it is not across country. They said my possessions would be delivered on July 2nd. Now they are saying that they have no one available to drive a truck down to my house and they have not idea when there will be someone available. I do not understand how a company this reputable, can get away with broken agreements. I went with Allied because of their good reputation even though they were over double what other companies had bid. I though reputation was important to companies like this and I will never... Read More


evinnia
6/25/2019
Allied van lines are horrible. They stole stuff, they broke stuff, they didn't deliver all our items. Trying to submit a claim is a joke because they cover nothing. They lie to your face. Never use this company. It's a scam company and they are all scammers and charlatans right from the sales guy to the claims people. They lost/stole expensive jewelry, (funny, nothing cheap was missing) they broke tables, jewelry boxes, stole/lost expensive spices. boxes and boxes of movies and CDs were lost. The claims process is just a formality so they an deny your claim. A horrible company, a horrible choice and a big mistake. Don't ever use them. If I could give zero stars I would.


R
Robert H
4/19/2019
Allied Van Lines is just plain crooked. I signed on the dotted line for a "not to exceed" guaranteed price. When they delivered my belongings, they demanded nearly $2000 MORE, saying they would not release my possessions unless the total new amount was paid. Their contractors they source to do the move - a total joke. They loaded hand trucks so high that they couldn't see over them, repeatedly slammed into stacks they couldn't see to avoid, causing boxes to tumble and more items to break. Items that were wrapped at the time of pickup were unwrapped at the warehouse with severe damage ensuing, resulting in over $10000 worth of items ruined. Their so-called insurance? They cut me a... Read More


James H
9/15/2018
We are currently in litigation with Allied for breach of contract. Do NOT prepay the entire amount of the contract. If they decline to negotiate a deposit/final on complete delivery contract (likely), find a mover that will. The US has corrupt federal tariffs (shocking I know) that protect interstate movers from litigation, and Allied's attornies are well versed in how to protect their movers when a delay, damage or loss occurs that exceeds the minimal insurance. If you have any service issues with your move they can't quickly address with "happy talk", they will quickly advise you to closely review your contract which explicitly says they have "no responsibility" for your... Read More


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Elias P
4/16/2018
While the move itself went well, turns out one item, a five gallon drum of currency never made it to the destination. After filing a claim with the company, they ultimately denied my claim and said I had signed the document saying every item, all 155, were checked off as received in good order. I was somewhat disappointed, because they are hiding behind an unreasonable standard that because I signed their BINGO sheet, they have no further liability. Wrong answer. United Van Lines stole my currency instead of delivering it, and sold me insurance in the event that something happened, then told me that was not insurance. Sorry. Very disappointed by the service and response to this matter.... Read More



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832