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Bekins Van Lines Review


ConsumersAdvocate.org Rating: 3.5 / 5 (Very good)
14 Customer Comments & Reviews - see all comments
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Bekins Van Lines is a division of Wheaton World Wide Moving, that provides local, long-distance, and international moving services to both individual and corporate clients.

Bekins was founded in 1936 and is today the fourth largest mover in the US, with a network of 350 agents.

The company also provides specialized moving services for antiques, art objects, and other high-value items.

How is Bekins Van Lines rated?

Breakdown

3.5/5
Services Offered
3.5/5
Coverage Area / Company Type
3.5/5
Reputation

Overall Rating: 3.5 / 5 (Very good)

With its century of operations and its large agent network, Bekins is a solid choice for almost any kind of move.

It provides consumers with a broad range of moving services and options that smaller companies may not offer.

Services

Service Offerings
Residential
Corporate
Government/Military
Distance Offerings
Local
Interstate
International
Additional Services
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person

Services Offered - 3.5 / 5

Bekins provides nationwide and international moving services, with the help of their 350 offices in the US.

It offers local, long-distance, and international moving, packing, and storage services for both residential and commercial clients.

The company also has several insurance plans, including coverage for antiques and other high-value items.

Estimates can be obtained over the phone or via the company website.

Reputation

2017 Complaints
9
2016 Complaints
7
Number of BBB Positive Reviews
0
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
2
Year Founded
1936
Date Collected
2017-08-31

Reputation - 3.5 / 5

Bekins Van Lines is a BBB-accredited company with an A+ rating.

It is the fourth-largest moving company in the US and has been in business for over a century.

Fleet Details

Fleet Size
1
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
2256609
MC License Number
770031

Fleet - 4 / 5

Although the Department of Transportation lists just one truck, no tractors, and no trailers as licensed to Bekins, the company was acquired in 2012 by Wheaton World Wide Moving, which continues to operate Bekins as a subsidiary brand.

Wheaton's fleet, which is shared with Bekins, consists of 176 trucks, 876 tractors, and 1177 trailers.

Check out more companies in our review of the 10 Best Moving Companies of 2019.

Contact & Additional Info

Homepage URL
Company Phone
(800) 456-8092
Headquarters Address
8010 Castleton Road, Indianapolis, IN, 46250
Mailing Address
30W196 Calumet Ave W, Warrenville, IL, 60555

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14 Customer Comments & Reviews

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Linda M
8/31/2020
DO NOT USE THIS COMPANY OR ANY COMPANY ASSOCIATED WITH WHEATON WORLDWIDE! Delayed delivery, damaged furniture, poor communication, etc., etc. They don't even deserve one star!


J
jake z
7/30/2019
DO NOT USE BEKINS MOVING COMPANY!!!!! If you value your things and your hard earned money, never use this company!!! They have missed 3 scheduled delivery times and have been holding our things hostage for more money as a result of their mistakes. The are demanding twice the “Do Not Exceed” amount signed in our contract. They have continued to threaten our possessions for more money. AVOID THESE MOVERS!!!!


Bluefields D
6/11/2019
ABSOLUTELY THE WORST EXPERIENCE. DO NOT TRUST THESE PEOPLE AND NEVER USE THEM. EXPENSIVE AND AWFUL. Bekins "forgot" to load 2 pieces of carefully-marked furniture that had sentimental and antique value. They destroyed an antique gilded mirror by insisting it should go in a mirror box instead of a crate. They shipped boxes of unwanted books that I now have sitting in our garage. The man who took our order got fired before the shipment got collected and he had all of the pertinent information that was then ignored. We bought insurance, but now are told that does not apply to them leaving items that then were disposed of by the cleaning service. A terrible experience and I hope no... Read More


J
Joseph a
12/7/2018
Cancelled their services one week before our move, leaving us in a bind to find another moving company. After a morning of trying to get a secure date for picking up our belongings from PA to move to AZ, all we were left with us rude services managers and managers. Lies about what was stated in their initial visit to our home and what they stated to us in the past two days. WHen they started to yell at us over the phone we knew that there was NO WAY we could trust them to move our belongings across the country.



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832