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Federal Moving + Storage Moving Company Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
8 Customer Comments & Reviews - see all comments
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Based in the Dallas–Fort Worth area, Federal Moving + Storage offers complete residential and commercial moving solutions with facilities in Texas, New Jersey, New York, and California. With an excellent record of safety for its fleet of moving trucks, Federal Moving + Storage also offers both short and long-term storage at their facilities in New Jersey and Texas.

How is Federal Moving + Storage rated?

Breakdown

4.8/5
Services Offered
4.5/5
Coverage Area / Company Type
4.0/5
Reputation

Overall Rating: 4.2 / 5 (Excellent)

Consumers looking for a moving company with a sterling record of safety and excellent customer reviews will be well served by Federal Moving + Storage. As a smaller moving company, those looking to make a long distance move should be prepared to be flexible with their moving schedule. But with local moving services in some of the country's larger metropolitan areas, a well-maintained fleet, online tracking of the moving truck's progress, and full packing and unpacking options, Federal Moving + Storage is a great option to consider for your moving needs.

Services

Service Offerings
Residential
Corporate
Distance Offerings
Local
Interstate
Additional Services
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
Pickup Restrictions
Pickup in 43 states, local delivery in New Jersey, New York, California, and Texas only
Restrictions
Delivers to 43 states

Services Offered - 4.8 / 5

Federal Moving + Storage offers moving services to both residential and commercial clients to addresses in 43 states and Washington D.C. and local service in New Jersey, New York, Texas, and California. In addition to packing and unpacking options, Federal Moving has networked tracking tools so that customers can see the progress of the moving truck across the country. Federal provides quotes either through their easy online form or via their toll-free number. Their "White Glove Service" offers custom crating and packing of antiques, fine art, and baby grand pianos.

Reputation

2017 Complaints
0
2016 Complaints
0
BBB Rating
A-
Number of BBB Positive Reviews
0
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
0
Date Collected
2016-03-19

Reputation - 4 / 5

Although there are only a few reviews online of Federal Moving + Storage, those who have commented were very satisfied with their moving experience. At the BBB, Federal Moving has an 'A-' rating and the fleet has passed all inspections and received no reported complaints or crashes in the past two years according to the U.S. Department of Transportation.

Fleet Details

Fleet Size
6
Number of Trailers
1
Number of Tractors
3
Department of Transportation License Number
3124499
MC License Number
89791

Fleet - 4 / 5

Federal Moving + Storage has a total fleet size of three. As of February 22, 2019, they have had no reported safety infractions for the past two years and no complaints have been reported to the National Consumer Complaint Database for the past four years.

Contact & Additional Info

Homepage URL
Company Phone
(855) 626-2759
Headquarters Address
1174 N Great SW Pkwy, Grand Prairie, TX, 75050

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8 Customer Comments & Reviews

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wvchat57
3/8/2024
I paid over 17,000 to move from Florida to Ohio. Damaged furniture, lost keypad to safe, refused to move safe in the house, boxes were crushed and we found several objects broken. I can not reach anyone by phone or email. I filled a so-called claim, it’s been over a month and no one has reached out to me to ask questions and I have no way of reaching them. What a scam.


James W
2/12/2024
IF WE COULD GIVE THIS COMPANY A NEGATIVE RATING WE WOULD! FEDERAL MOVING AND STORAGE WAS BROKERED (WITHOUT OUR KNOWLEGE OR CONSENT) BY THE MOVING COMPANY WE HIRED (MAGELLAN VAN LINES) WE WERE MISQUOTED ON PRICING AND ONCE FEDERAL MOVING AND STORAGE HAD OUR BELONGINGS, OUR CALLS/TEXTS/CERTIFIED LETTERS TO THEM WENT UNANSWERED OR WERE RETURNED AS UNDERLIVERABLE. WE ALSO PAID FEDERAL MOVING AND STORAGE TO TRANSPORT (NOT DRIVE) ONE OF OUR VEHICLES FROM MN TO SC-WHEN IT WAS DELIVERED TO US IT HAD SEVERAL THOUSAND MORE MILES ON THAN WHEN IT WAS LOADED ONTO THEIR TRANSPORT VEHICLE IN MN. WHEN WE ORIGINALLY CONFRONTED FEDERAL MOVING AND STORAGE ABOUT THIS, THEY DENIED/BRUSHED IT OFF.... Read More


N
Nancy E
9/14/2019
A terrible experience. We contracted with Federal Moving Corp. to move household goods from DC to Albuquerque. They picked up the furniture one day late (not too bad). Delivery was over a month late - a month of camping out without furniture, clothes, and kitchen equipment. Our delivery window was August 1, 2019 to August 7, 2019. On August 8th, the furniture was still in a warehouse in either New York or Brooklyn (despite repeated requests, they never told us where our furniture was). Communication about when our goods would be put on a truck was dreadful. We would call, then be told they would call us back when they'd checked with the dispatcher (the person we spoke with often said "I... Read More


jschwartz830
9/3/2019
AVOID FEDERAL MOVING!! UPDATE (6 months post-move): I have continued to contact the rep I initially spoke with to no avail. It seems I am not getting any form of compensation for the movers making me miss my flight and having to pay for hotels (~$400 in the hole...). UPDATE (3 months post-move): I spoke again with the rep I initially spoke to; he said they would issue a partial refund due to the issues faced, but I have not yet seen a refund (2 months after he said it was in progress). Poor service, questionable contractors, and not helpful without consistent follow-up. Partially redeeming: they didn't break or lose anything during the move. ORIGINAL: I moved from DC to Boston in... Read More


E
Eve P
7/10/2019
This is a group of excellent movers that are highly experienced, accountable and dependable. What more can you really ask for regarding a favorable moving experience? I am very satisfied with their ability to keep me updated and provide customer service oriented support wherever it was needed. I endorse this moving service!


S
Shelley K
7/9/2019
Great service, very hard working and professional team. Showed up exactly on time for the walk through and the move itself. The main office was on the ball with communication before during and after as well. I would absolutely recommend them again. Their workers are actual employees of the company and not just day labor. They know each other and they know what they're doing. Five star service the whole way.


matthew.r.messel
7/1/2019
At this point in time, I cannot recommend Federal Moving Corp. My family selected the company because of its competitive prices, and because we value smaller businesses. Federal Moving picked up our furniture on May 31 with no issue. Our scheduled delivery date (for a Maryland to Texas move) was June 6, which seemed in line with the estimates of other companies. After we contacted Federal Moving, they indicated a one-week delay. This was understandable. After this, however, they indicated two additional weeklong delays—extending beyond the 21-day legally allowed delivery period. As of now, we are on our fourth delay (28 days since pick-up) with no clear indication of when our... Read More


B
Boris
4/19/2019
I’m fortunate to have moved with federal moving. They were easier to work with on such a tight time frame. The whole experience was better than my last move. I will recommend them to people that want to move with a carrier on a budget.



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832