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Interstate Movers and Storage Moving Companies Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
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Headquartered in Reno, Nevada, Interstate Moving and Storage is a licensed interstate moving broker that can complete individual and corporate relocation moves across the country. During its almost twenty years of existence, the company has expanded from being a local, two-truck operation to a national broker that can plan and execute complex moves with licensed and insured professionals.
 
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How is Interstate Movers and Storage rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.4 / 5 (Excellent)

Interstate Moving and Storage offers long distance and local moves for residential and corporate customers. They also advertise storage services, packing and unpacking, auto relocation, and military moves. As a licensed national broker, it can coordinate the necessary moving services with other motor carriers.

Customers can request a free online quote by providing their current and future zip code, home size, moving date, name, phone number, and email.

Services

Service Offerings
Residential
Corporate
Auto
Government/Military
Distance Offerings
Local
Interstate
Additional Services
Storage
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

The company advertises long distance and local moves for both residential and corporate relocations.

Its services include options such as full-service packing and unpacking, assembly and disassembly, auto transport, and climate-controlled storage. The website mentions other specialty services such as unloading heavy machinery, art and antique moving, piano moving, paper shredding, furniture repair, and cleaning services.

Interstate Moving and Storage offers packing services including material such as padding, cushioning, blankets, tapes, dividers, boxes, labels, and bubble wrap. The company says that movers have been trained in packing techniques and use a checklist to complete the process. However, no additional information is provided about the costs or what the service actually entails.

The company’s website also advertises climate-controlled storage services, military and government moves, and worldwide shipping but no description of these services is provided, with only a text block announcing that information is “coming soon”.

As with most every moving company, there is a lack of pricing information on its website. To get a better understanding of the complete available services and their costs, consumers should contact the customer service number, available 7 days a week from 8:00 a.m. to 7:00 p.m.

Reputation

Reputation - 4.5 / 5

Interstate Moving and Storage is bonded and licensed by the U.S. Department of Transportation and uses Federal Motor Carrier Safety Administration (FMCSA) authorized motor carriers to provide relocation services.

According to the FMCSA’s moving company complaint history, Interstate Moving and Storage has six complaints in 2021, almost all related to shipment documents, estimates or final charges, and pickup and delivery.

The company does not have a profile on the Better Business Bureau.

The company’s website is extremely lacking in general information about the services and costs. Additionally, it contains many sections without information, including the Privacy and Cookie Policy as well as the Terms of Use.

Fleet Details

Department of Transportation License Number
3510454
MC License Number
1161787

Fleet - 4.5 / 5

According to the Department of Transportation’s FMCSA website, the company has a fleet size of 43 motorized units; one truck and 42 tractors. However, since Interstate Moving and Storage is a national broker, it can arrange moves with other licensed motor carriers.

Contact & Additional Info

Homepage URL
https://www.interstatemoversandstorage.com
Company Phone
(916) 898-9204

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Customer Comments & Reviews

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P
Paul K
8/4/2021
So the move went great. But more important is the human nature of the foreman. We were moving my Dad into a nursing home. He did not want to go at all and was very very upset. Not sure if I should mention his name but the foreman spent about 20 minutes just sitting with my Dad. He explained that his Mom went through the same thing 2 years ago. Than he shared pictures of his Mom at her new home. Playing Bingo, sitting and Laughing with her new friends and lots of smiles. He didn't have to do this, but it worked. My Dad calmed down. Wow was I blown away. Thank you. Paul

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Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832
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