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Long Distance Relocation Services Moving Company Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
6 Customer Comments & Reviews - see all comments
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Long Distance Relocation Services is a moving company, originally established in 1979 for commercial, government, and corporate relocation. The company has been offering its local and interstate services for residential and general moves since 2015. It can pack and unpack items for customers, as well as track their items and transport specialty articles.

How is Long Distance Relocation Services rated?

Breakdown

4.5/5
Services Offered
0.0/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.4 / 5 (Excellent)

Long Distance Relocation Services rating is the result of its high marks in our reputation and services factors. Customer satisfaction is high, which is evidenced by its high ratio of positive-to-negative reviews on BBB and its A+ rating. Furthermore, the company offers it services to anyone—businesses, government agencies, and individual customers—in the states they cover, while providing them with additional services as well.

Services

Service Offerings
Residential
Corporate
Government/Military
Distance Offerings
Local
Interstate
Additional Services
Storage
Packing & Unpacking
Online Tracking
Moving Pods
Quote Options
Online
Phone
Restrictions
Long Distance Relocation Services only offers their services in the states of CA, DE, FL, GA, IL, IN, KY, MD, MP, NJ, NY, NC, OH, PA, TN, TX, SC, VA, WA, and WV.

Services Offered - 4.5 / 5

Since 2015, Long Distance Relocation Services has been offering local and interstate moving services for the general public in addition to their corporate and government relocation services. The company's website provides a wealth of moving-oriented information and makes it particularly easy to request a quote online. Customers can also get a quote over the phone or ask for additional services such as packing and storage.

Pickup Restrictions: Long Distance Relocation Services does not transport the following items: hazardous materials, aerosol cans, ammonia, ammunition, car batteries, charcoal/lighter fluid, chemistry sets, cleaning solvents, darkroom chemicals, fertilizer, fire extinguishers, fireworks, fuels/oils, household batteries, kerosene, liquid bleach, loaded guns, matches, nail polish, paint thinners, paints/varnishes, pesticides, poisons, pool chemicals, propane tanks, scuba tanks, sterno fuel, weed killer, perishables, food without adequate preservation, frozen food, open or half-used foods, plants, produce, and refrigerated foods.

Reputation

2017 Complaints
1
BBB Rating
A+
Number of BBB Positive Reviews
47
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
9
Trust Pilot Rating
0.0 out of 10
Year Founded
1979
Date Collected
2018-03-28

Reputation - 4.5 / 5

Long Distance Relocation Services was originally founded in 1979 as a moving company for businesses and the government but has now branched out into the commercial moving market. Although the company is not accredited with the BBB, it does have an A+ grade with them. Moreover, it has a good number of positive reviews on the page. Additionally, Long Distance Relocation Services has a high percentage of positive reviews across popular industry websites like My Moving Reviews and Movers.com.

Fleet Details

Number of Drivers
9
Fleet Size
1
Department of Transportation License Number
1343334
MC License Number
517383

Fleet - 4.7 / 5

Long Distance Relocation Services is fully licensed by the Department of Transportation, and has a multi-combination vehicle license. The company has a reported total of 9 drivers and 7 power units.

Contact & Additional Info

Homepage URL
Company Phone
(844) 955-5050
Headquarters Address
2457 E Washington St , IN, Indianapolis, IN, 46201

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6 Customer Comments & Reviews

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Marilyn V
5/14/2019
They broke several antique pieces of furniture and glassware/dishes that were handed down to me from my grandmother. Dish boxes were smashed and plastic tubs were split. Looks like they basically threw boxes on top of others. One special antique table was given to my mother by my father on their wedding day. It was 80 years old and cannot be fixed. Very disappointed with my experience. I looked at the reviews and saw almost all high ratings. I moved from CA to KY and it was a very expensive move plus so much of my belongings were damaged, some beyond repair. Could barely understand the supervisor of my pickup and he could not understand when I had a question. None of the crew... Read More


Mike C
3/17/2019
Long Distance Relocation Services is currently under investigation with the state of Florida and the Department of Transportation. It is also operating under numerous different company names, including Long Distance Van Lines. Our experiences echo the experiences of those below, so I won't bother going into detail. However, I am trying to find out the name of the "company" that LDRS subcontracted through to carry out our move from San Diego. The move was carried out by a Ukrainian who went by the name of "Ian" and 3 Russians, one of whom went by the name of Alex. They say that they traveled down from LA, but we have our doubts. If anybody else in SoCal was unfortunate enough to have... Read More


Brett A
1/28/2019
THE WORST EXPERIENCE OF MY LIFE!!! - DONT USE THIS COMPANY!!! I moved from California to North Carolina - granted it is a long way. But, they originally quoted me $3700 - then it changed to $4300. By the time the movers came and was done...it was $9200 for my move. They showed up in a 26' foot moving truck and I told them all of my items are not going to fit in that truck...and I was correct...ended up having to leave some of my belongings behind as I sold my home and had to hand the keys over the next day. It took 2.5 weeks to arrive (I expected a wait) and when the driver arrived was supposed to have 4 helpers and himself...he arrived Alone and called 2 people off of craigslist. As soon... Read More


S
Steve H
12/11/2018
No advance calls were made on the day of our move for both pickup and drop-off. Customer service had no information. Movers failed to show on delivery. Drivers did a great job unloading but it took them 9 hours. They never finished taking boxes upstairs and left a big pile of trash. Those 2 drivers did a great job under the circumstances but they got behind on their next schedule without the movers. Customer service had no information when I called. My contact, Lissa, now claims she has no contact with the movers or customer service. Long Distance does not coordinate properly with their subcontractors.


G
George B
9/28/2018
There are two main reasons for my negative review of this company. The first was the lack of professionalism on the part of the moving team that delivered our household items to our new location. The foreman was very abrasive, rude, and disrespectful throughout the move. The contract that we signed stated that the full moving service that we were paying for included having the movers move labeled boxes into the appropriate rooms in the house and well as included basic disassembly/reassembly of furniture. The foreman became upset when we started directing the movers carrying the boxes into the appropriate rooms in the house and told us that they were only required to leave all of our items... Read More


A
Angela F
9/24/2018
DO NOT USE THIS COMPANY! They lie and promise things to you that are untrue. Above they say that they have a A+ rating with the BBB, but in fact they have a D rating. Go to the BBB website and see all of the complaints and how they are almost all the same. https://www.bbb.org/us/tx/san-antonio/profile/moving-companies/long-distance-relocation-services-0825-18317 Plus they received 32 complaints over the last 12 MONTHS! We have moved across country 5 times and NEVER had the experience we had with this company. They treated our belongs like they were nothing. I have NEVER had anything broken or damage from a moving company until this company. If you want someone to take care of your belongs... Read More



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832