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Midland Van Lines Moving Companies Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
91 Customer Comments & Reviews - see all comments
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Founded in 1997, Midland Van Lines has been providing professional long distance moving services for 26 years. The company currently offers home goods transportation services in the continental US. The company has headquarters in Tacoma, Washington.

How Do We Rate Midland Van Lines?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Our Overall Rating: 4.4 / 5 (Excellent)

Midland Van Lines provides residential and commercial moving services for out-of-state moves. Although the company doesn't have a strong online presence or many consumer reviews, it has 26 years of industry experience. Midland Van Lines is an authorized home goods motor carrier under the FMCSA.

Services

Service Offerings
Residential
Distance Offerings
Interstate
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Midland Van Lines offers long distance moving services and professional packing services for residential customers moving households of one to upwards of five rooms, as well as for commercial customers.

For customers doing their research on these services, the company offers free moving estimates. To get a quote, customers can fill out a form that asks for specifics about their move, including the date, location, and number of rooms to be moved, as well as how they can be reached. They are also given the option to schedule a phone call with one of the companies moving consultants.

An agent will reach out by phone call or email to request more details and provide more information about available services. They will also provide a link to list the items that will be moved. This will help the company assess how many trucks and movers will be required, and provide a more accurate estimate to customers.

Reputation

BBB Rating
A
Number of BBB Positive Reviews
3
Number of BBB Negative Reviews
2
Year Founded
1997
Date Collected
2023-07-05

Reputation - 4.5 / 5

Midland Van Lines is currently not accredited by the Better Business Bureau, although the company's earns an A rating from the BBB. Its BBB customer review rating is 3.4 out of 5 based on 11 reviews. The company is not reviewed on Trustpilot.

According to the DOT, as of 2023, Midland Van Lines has had four complaints lodged against it with the National Consumer Complaint Database.

Fleet Details

Number of Trailers
8
Number of Tractors
8
Department of Transportation License Number
3443886
MC License Number
1119255

Fleet - 4.5 / 5

According to the Department of Transportation, Midland Van Lines is carrier authorized to transport household goods. The company's fleet is comprised of eight tractors and eight trailers. It is insured for bodily injury and property damage, as well as cargo.

Contact & Additional Info

Homepage URL
Company Phone
(800) 813-0565
Headquarters Address
15413 1st Ave Court South, Tacoma, WA, 98444

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91 Customer Comments & Reviews

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Michael M
9/8/2024
They made our move so easy and stress-free, thank you Midland van lines ! The team was also punctual, arriving on-time and worked very quickly to pack up all the stuff. Everything was moved carefully and nothing came breakable They demonstrated their excellent attention to detail and customer service experience from start of the process. We chose Midland van lines and I am so happy that we did, Absolutely recommend them!


D
Daniel A
9/7/2024
Midland van lines was so much easier for us. The team showed up right on time, worked very quickly, and with great care for all our stuff. Everything was perfect and it all arrived in a stress-free manner. I would highly recommend them to everyone who is looking for the best mover.


M
Mary N
9/6/2024
Moving is always difficult, or so I thought before Midland van lines . They showed up on time, as promised and were in every way professional: careful with our stuff, minimizing the number of carts they used, etc. He worked really fast and well, the moving was done by his movers in a manner that no other packing company had to do. The whole process was easy and stress free, I could not have asked for better service. I have nothing but praise for everyone at Midland van lines and would highly recommend them to others in need of quality movers.


G
Grace T
9/5/2024
Very happy with my moving experience using Midland van lines . The team was super professional and organized not a single item of mine got broken or scratched. They went to great strides making sure everything was packed in a manner that prevented it arriving with so much as even the slightest scuff. It was so easy and painless to go through the whole process. I would definitely recommend them to anyone moving


S
Simon C
9/4/2024
That you had such a good experience with Midland Van Lines is wonderful to hear! A seamless transition may truly make a significant impact, and it appears that their crew is highly skilled at completing the task at hand. It's also wonderful to learn that they resolved any insurance-related concerns quickly and effectively. Future moves might be made much easier by remaining loyal to a reputable moving company. I appreciate you sharing your story.


M
Michelle S
9/1/2024
AVOID MIDLAND VAN LINES AT ALL COSTS!!!! We have an attorney, contacted the Attorney General’s Office, and filed a complaint with FMCSA/BBB. A $16,500 move became a $34,500 move with wire transfers, Zelle/Venmo payments to Russian bank accounts. Derek from Midland offered a contract for $16,500 (partial pack move). Midland Van Lines is not your mover. They broker vendors to negate ownership of their failures. Two days before our move, Midland requests full assessment of our items to assure the right size truck. We are told our contracted quote of $16,500 was incorrect. We owe $26,500. We paid it. On moving day, Deluxe Express (vendor) arrives. They refuse to honor the partial pack as... Read More


A
Angelica K
8/28/2024
Midland Van Lines is the worst company to work with. We were told by James that Midland was family & veteran owned. James had also given an guaranteed delivery date of August 5th to my family. All my lifelong belongings and everything important to us had not shown up. I called Midland several times, and never had anyone pick up the phone. Dominique had finally answered but she was very rude and seemed agitated, she didn't listen to anything we had to say and numerously cut us off and told us our guaranteed delivery date was a typo and regardless of it being a signed contract, that she can't help us and went to hang up the phone. After multiple calls and emails, we were told stuff would... Read More


norskegerman1970
8/24/2024
I would give a negative number for them, but cannot. Do not believe the positive reviews - likely self posted. Midland Van Lines are unresponsive; treat the customer like shit and care nothing about them; are slower than molasses in January in Alaska; over-charge; NOT professional; fail and refuse to communicate; nothing done right; unreliable; only follow their schedule, not the customer's; non-efficient; etc. They continually lied by saying that they will be with me throughout the process. No video viewing for the bid only a telephone call. Then, gave a bid of over $12,000 to move from Minneapolis to Nashville. Then, lowered until lower than others. They ultimately blackmailed me... Read More


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Katie F
7/29/2024
The bid process was odd as they did not do the video viewing which was what i should have taken to be my first red flag. The dispatch was rude and did not treat me very nicely for someone who is a steward of moving my stuff. They are slow moving and don't coordinate well. Would recommend using Atlas as they are wonderful and i will be going back to them,


A
Andrew A
5/6/2024
Midland Van Lines' crew was seriously impressive! They handled my move like pros, smooth as butter. Sure, there was a tiny hiccup, but their insurance sorted it out hassle-free. I'm definitely sticking with these guys for my next move!



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