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Monster Moving Moving Companies Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
23 Customer Comments & Reviews - see all comments
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Monster Moving is a moving company based in Elk Grove Village, Illinois with branches in Linden, New Jersey; Norcross, Georgia; Fort Lauderdale, Florida; Dallas, Texas; Olympia, Washington; and San Jose and Chatsworth, California. The company offers long-distance (interstate) residential and commercial moving services nationwide.

How is Monster Moving rated?

Breakdown

4.8/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.5 / 5 (Excellent)

Monster Moving is a reputable company and provides quality services available nationwide. The company has been positively reviewed by hundreds of customers online on websites such as BBB, Google, and MyMovingReviews.com.

Services

Service Offerings
Residential
Corporate
Government/Military
Distance Offerings
Interstate
Additional Services
Storage
Packing & Unpacking
Quote Options
Phone
In-person
Pickup Restrictions
AK, HI, ID, IA, KY, ME, MS, MT, NE, NH, NC, SC, SD, TN, UT, VT, WV, WY.

Services Offered - 4.8 / 5

Monster Moving offers residential and commercial moving, packaging (including white gloves), and storage services nationwide. If you are interested in their services, you can call the company or fill out its contact form online and wait for a representative to contact you shortly after. You can get a rough estimate of its costs by looking at some of the sample prices on the company's home page.

Reputation

BBB Rating
A+
Number of BBB Positive Reviews
2
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
0
Date Collected
2020-09-29

Reputation - 4.5 / 5

In addition to the BBB and other websites, there are more reviews of Monster Moving's services on its website. Those are all positive, but of course, you have to take them with a grain of salt because the company isn't going to publish bad reviews about itself. It doesn't appear to have many complaints either, which suggests there aren't any major red flags to be concerned about. But if you have questions about its services, you can always ask the company when it contacts you for more information about your move.

Fleet Details

Fleet Size
22
Number of Trailers
5
Number of Tractors
5
Department of Transportation License Number
3341080
MC License Number
1066409

Fleet - 4.8 / 5

The company is an appropriately licensed, bonded, and insured carrier. This is essential for a moving company because it protects your belongings and ensures you're working with a reputable moving service.

Contact & Additional Info

Homepage URL
Company Phone
(866) 826-1119
Headquarters Address
2759 Old Higgins Rd., Elk Grove Village, IL, 60007

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23 Customer Comments & Reviews

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Victoria C
3/1/2023
I signed with Monster Moving when I relocated to Knoxville, TN. Monster farmed my move to another company without my consent. That moving company did a terrible job. My furniture was placed in a storage unit in Knoxville as our new home wasn't ready yet. I was finally able to move into my new home two weeks ago and received the shock of my life. There were multiple items broken or destroyed. They broke the foot off one of my Queen Anne chairs so that had to be thrown out. They also broke my china cabinet and part of my entertainment system which resulted in those items being thrown out. One of my dining room chairs was in pieces with no possible way to repair it. One of the boxes... Read More


rwest74
11/2/2021
Worst experience of my life! Run in the other direction! Do not book! This HORRIBLE company picked up my house items on 7/29 in CA and was to deliver to CO within 14 days. They delivered late on 8/15- received text on 8/13 they would deliver on 8/14, we were ready but they didn't come until 8/15! I was overcharged thousands of dollars (quoted $4500, paid $7895 on 8/4/2021) and they tried to get a shuttle fee of additional $1200 but the movers told me to refuse because the truck was not a 'shuttle'. Every large item was completely demolished or extremely damaged beyond repair. The company promised door to door service but instead loaded and unloaded my items in warehoused multiple times... Read More


gaitannicole123
8/21/2021
DO NOT BOOK WITH THIS COMPANY! Read below for entire story. Short version - I paid 6k to have over 3k lost in transit or destroyed. Worst moving experience. I am reporting them to every business bureau I can. I booked my cross-country move with Monster Moving LLC on 6/16/21. I set my pickup date for 6/23/21 in Los Angeles, CA and I was told that the arrival estimate in Brooklyn, New York would be 4-21 days from the first available date of delivery, which was 7/1/21. I called periodically through the month of July to check on the status of my move. I spoke with Leah Geller and a manager named Pauline. I was continuously told my items were stuck in a warehouse in Dallas, Texas and... Read More


gkwells30
7/21/2021
This company is the worst ever. I paid them to move a small amount of stuff to NY and they broker everything out to other companies that absolutely suck! They have had my stuff for almost 45 days. The drivers they hired as for extra cash to unload stuff and when the doorman would not pay they left to go make another delivery and have not returned. This is the worst moving company in the world. DO NOT USE THEM!


robertlomanmd
7/16/2021
RUN! SAVE YOURSELF FROM BEING THE NEXT VICTIM !!!! This company contracted out another company (American Knights) to do my move. On arrival they up charged my moving quote by $1000 on arrival for clothing items that I already claimed on the original quote. They lost and damaged multiple items. At first they seemed great to work with until you sign the contract they got you, and will wash their hands of you. I was literally told that I can no longer speak with the agent on my case after 21 business days of not receiving my items!! The moving company they hired violated the contract and delivered the items one month later they took no responsibility of the contract that they originally... Read More


D
Dennis H
6/15/2021
PLEASE PLEASE PLEASE HEAR THIS MESSAGE: DO NOT USE THIS COMPANY! THEY WILL BE NICE AND SWEET WHILE THEY GET YOUR MONEY THEN THEY WON'T DO ANY OF THE THINGS YOU NEED THEM TO DO THEY SHOWED UP 3 DAYS LATE WE PAID $680 FOR THEM NOT TO SHOW UP ON TIME THEY TOOK 19 DAYS TO BRING OUR STUFF. THE DRIVERS THEY HIRED WERE RUDE AND NASTY, THEY ARE SUPPOSED TO RESEMBLE OUR FURNITURE THEY REFUSED. THEY CHARGE $75 TO TAKE UP THE SMALL FLIGHT OF STAIRS THEY STOLE TV'S AND OTHER THINGS. AND WE CAN'T GET ANYBODY ON THE PHONE WHEN THEY WANTED OUR MONEY IT WAS ALWAYS SOMEBODY ANSWERING IF YOU DON'T HEAR WHAT I'M SAYING JUST REMEMBER I TOLD YOU SO. A STAR WOULD GIVE THEM TOO MUCH FOR A JOB NOT DID,... Read More


Sanjay K
6/14/2021
You guys are a total joke of a moving company. Fleeced my sons move from California to Maryland. A total "bait and switch" company if there was ever one. You guys are con men and will drive prices up just prior to delivery since you have the leverage because you have the clients valuables and goods. I will be commenting on your company at FMCSA, American Moving Storage Association and Better Business Bureau. If I can make one person shy away from doing business with you my work will be done. Your company is a joke and should not be allowed to conduct business!!


sparky2b2b2
6/11/2021
Monster movers are con men and thieves. They jack up the price by 40% , deliver late and stole my valuables, electronics, computers and paintings


Dori H
5/20/2021
Please DO NOT use this company. The prices seem reasonable until your stuff is delivered and you realize they've helped themselves to all of your valuables. I had over $10k in stuff STOLEN from inside boxes and when I told them, they did not care. If it was my company and I knew that my customers were being ROBBED, I would try to fix it. Not them though. They just shrug and say oh well. I had so many heirlooms stolen, jewelry, electronics and more stolen from different boxes. Save yourself the headache and please go with someone else. They are horrible!


S
Susan O
2/2/2021
We were being gifted a twin-door fridge and 42 inch TV. Our benefactors were leaving the country for good, so we needed to act fast. We had heard of Monster Moving but never used them. In one phone call, the job was set up, the stuff picked up and delivered to us. The speed left me in a daze, plus how affordable it was. Thanks guys, you’re just extraordinary.



Top Rated
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  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
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