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Fidelity Online Stock Brokers Review

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Based in Boston, Massachusetts, Fidelity Investments is a privately held, multinational financial research and management company. More commonly referred to as just Fidelity, the company administers more than $7.2 trillion in client assets and operates in more than 190 Investor Centers around the country. The company's brokerage products include mutual funds, stocks, bonds, ETFs, CDs, and IRAs, while its services feature annuities, 401(k) rollovers, active trading, college planning, charitable giving, life insurance, and cash management.
 
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How is Fidelity rated?

Breakdown

Overall Rating: 0 / 5 (N/A)

Fidelity is a great brokerage to invest with thanks to an excellent combination of solid features, strong tools, and affordable prices. Consumers can invest in just about any kind of security through the company's platform. Its trading tools are very thorough and a massive help for all levels of investors. Additionally, although customer feedback isn't the best, the company is very financially sound, so customers can rest easy knowing their investments are safe.

Fidelity Features

Features - 0 / 5

Portfolio Management
Self-Directed
Managed
Investment Products
Stocks
ETFs
Options
Mutual Funds
Bonds
CDs
Futures
Annuities
Types of Accounts
Brokerage
IRA
Roth IRA
Mobile App
Yes
Margin Lending
Yes

Financial Advisors

Fidelity Go® is a managed brokerage account with a diversified mix of mutual funds based on customer goals and preferences. The annual advisory fee for this account is 0.35% of the managed assets. The account requires no minimum investment. Through Fidelity Go®, consumers can enjoy the benefits of having professionals in the investment industry managing their money and investments. Account owners get notified regularly about the status of the account.

Trading Tools

Fidelity offers a variety of tools on its brokerage platform while providing others on its website, mainly calculator and comparison tools. The trading platform three feature tools are a stock screener, a stock research dashboard, and the Active Trader Pro®. The screener finds investments that match the user's selected criteria and can easily access predefined third-party expert screens. The dashboard can show research and data visualizations tools, including fundamental and technical data, social trends, advanced charts and more. Finally, the Active Trader Pro® helps users spot buying opportunities with interactive charting. It can also create potential profit & loss scenarios that help them know when to sell.

Broker Physical Locations

Fidelity Investments has nearly 200 branches all across the contiguous United States.

Fidelity Fees and Commissions

Pricing and Fees - 0 / 5

Trade Cost/Commission
$4.95
Minimum to Open Account
$0

Fees (Additional Info)

Customers must pay an additional fee when opening a Fidelity Go® digital managed account. This advisory fee is equal to 0.35% of the customer's assets under management.

Fidelity Financial Strength and Customer Experience

Customer Support and Reputation - 0 / 5

Year Founded
1946
Moody's Financial Rating
A1
SIPC Membership
Yes
BBB Rating
C-
BBB Total Complaints
282
BBB Resolved Complaints
37
Trust Pilot Rating
5.5 out of 5
Consumer Financial Protection Board (CFPB) Complaints
1
Live Help 24/7
No
Customer Support Hours
Monday–Friday, 8:30 am–8:30 pm EST
Contact Methods
Phone
Chat
Social Media
Date Collected
2018-10-19

Company Profile

Full Name
Fidelity Online Stock Brokers
Company Website
https://www.fidelity.com
Headquarters
82 Devonshire St, Boston, MA, 02109

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Customer Comments & Reviews

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davidbowie250
8/26/2020
The people are great, but stay for away from there app. There app will allow you to place orders, in a margin account, with margin money, and place it in an order that will get you a "good Faith violation" there system will send you an email 2 days later notifying you of your mistake. Ya, my mistake? I personally, called about one notice, to find out I had three when calling. Because of the lag, I had no idea. Now, my margin account is gone, "pattern day status" gone, because of how the phone app was placing orders. Ya, that's a great phone app there. My advice, go with someone else, to Fadelity- my name is David Bowie, I mistakenly picked your brokerage to park 100k. That's on me, my... Read More

Cindy L
9/12/2019
I love Fidelity,they, are so kind,helpful & patient.I’m with them for life!

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