We research all brands listed and may earn a fee from our partners. Research and financial considerations may influence how brands are displayed. Not all brands are included. Learn more
  1. Home
  2. Online Stock Brokers
  3. Moomoo Review

Moomoo Online Stock Broker Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Founded in 2018, Moomoo is a digital stock trading platform offering stock selling and buying, trading tools and market data resources in one convenient mobile app. The company's services are registered with and regulated by SEC and FINRA.

Moomoo is headquartered in Palo Alto, California.
 
Get App

How is Moomoo rated?

Breakdown

4.5/5
Investment Products
4.5/5
Features
4.0/5
Pricing and Fees
4.0/5
Customer Support and Reputation

Overall Rating: 4.2 / 5 (Excellent)

Moomoo offers traders many resources to gain a deeper understanding of how the local and international markets work and the tools to make better trading transactions online.

Traders can choose between the Moomoo mobile app or the desktop version. Moreover, they can open accounts and trade with no minimums and no commissions on select transactions.

However, the platform does have a few shortfalls, which may drive some users away. For example, Moomoo only offers margin trading accounts. It also doesn't support crypto trading. Additionally, accounts can only be funded through wire or ACH transfers.

Moomoo Features

Features - 4.5 / 5

Moomoo provides trading services for U.S. and international stocks, options, and ETFs. American depositary receipts and over-the-counter securities can also be traded through Moomoo. Unfortunately, the platform doesn't support cryptocurrency trading, which many of its competitors do.

Moomoo also features margin trading for those who wish to increase their return on investments. Users can trade across the U.S., Hong Kong, Shanghai and Shenzhen markets.

According to Moomoo's website, it only supports individual margin accounts, which some might consider a shortfall. However, the company states the Moomoo app has instructions traders can follow in case they prefer not to use margin.

Moomoo also offers many in-app trading tools and resources. Some of these include:
- Institutional tracking
- Industrial chain
- Stock screener
- Featured lists
- Paper trading
- Learning courses
Portfolio Management
Self-Directed
Investment Products
Stocks
ETFs
Options
Types of Accounts
Margin
Mobile App
Yes
Margin Lending
Yes

Moomoo Fees and Commissions

Pricing and Fees - 4 / 5

Moomoo charges no commission fees on US stocks, options or ETFs. Users with funded accounts have access to real-time market data at no additional cost as well.

International trading transactions also come with access to market data for free. On the other hand, they have commission and platform fees.

There are no minimum amounts for opening an account or for trading. Moomoo's margin rate is relatively low, coming it at 6.8%.

In order to fund your Moomoo account, you must make deposits through bank wire transfers or via ACH. The same applies to withdrawals. ACH transfers are free, while wire transfers have a cost of $10 each. Moomoo does not support other funding methods.
Trade Cost/Commission
$0
Minimum to Open Account
$0

Moomoo Financial Strength and Customer Experience

Customer Support and Reputation - 4 / 5

Moomoo is not currently accredited by the Better Business Bureau, though it has a B rating from the institution. Unfortunately, there aren't many consumer reviews for Moomoo's services online as of the time of this review. The few reviews that are available lean more toward unfavorable.

The company has earned a score of 2.3 out of 5 on Trustpilot. Negative reviews complain about misleading promotions, unhelpful customer support, and issues with deposits and withdrawals. Positive reviews praise its tools, educational resources, and portfolio expansion options.

Moomoo's licensed experts are available to offer customer support during trading days between the hours of 8:30am–4:30pm ET.
Year Founded
2018
BBB Rating
B
BBB Total Complaints
2
BBB Resolved Complaints
2
Trust Pilot Rating
2.3 out of 5
Live Help 24/7
No
Customer Support Hours
8:30am–4:30pm ET.
Contact Methods
Phone
Email

Company Profile

Full Name
Moomoo Online Stock Broker
Company Website
https://www.moomoo.com/us
Headquarters
550 California Ave, Ste. 201, Palo Alto, CA, 94306

Disclaimers

Investments in stocks, options, ETFs and other instruments are subject to risks, including possible loss of the amount invested. The value of investments may fluctuate and as a result, clients may lose the value of their investment. Past performance should not be viewed as an indicator of future results.

Margin trading involves interest charges and heightened risks, including the potential to lose more than invested funds or the need to deposit additional collateral. Before trading on margin, customers are advised to determine whether this type of trading is appropriate for them in light of their respective investment objective, experience, risk tolerance and financial situation.

Free trading refers to $0 commissions for Moomoo Financial Inc. self-directed individual cash or margin brokerage accounts of U.S. residents that trade U.S. listed securities via mobile devices or Web. Relevant SEC & FINRA fees may apply. For details, please see Commission and Fees.

All types of investments are risky and investors may suffer losses. Past performance of investment products does not guarantee future results. Electronic trading also poses risks to investors. The responsiveness of the trading system may vary due to market conditions, system performance, and other factors. Account access and trade execution may be affected by factors such as market volatility.

Our Comments Policy  |  How to Write an Effective Comment

Leave a comment for Moomoo Online Stock Broker
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

Customer Comments & Reviews

Loading Reviews ...
zyj31617
7/31/2024
great app for trading. Easy to use once you are familiar with the interface.

Our Partner

Earn 8.1% APY on Idle Cash + Up to 15 Free Stocks with Qualified Deposit*

  • Trade stocks, ETFs & options from one account
  • $0 commissions* on all US exchange-listed ETFs
  • $0 equity options contracts fee, 6.8% margin rate*
  • Access to US, Chinese & Hong Kong markets

 

View Moomoo Offer

Get App

Related to Online Stock Brokers