HealthSapiens Online Therapy Review

Treatment Options

On the mental health side, HealthSapiens offers weekly therapy sessions with the same licensed therapist coupled with pre-clinical sessions (on demand sessions for immediate counseling) with master's level therapists for some of the most common issues patients face, including:

• Anxiety
• Depression
• Grief
• Substance abuse
• Mood disorders
• Compulsions
• Post-Traumatic Stress Disorder
• Insomnia
• Bulimia

Members can choose one of the options below or a combination to interact with therapists:

• Video
• Phone
• Text/chat
• Face-to-face

Weekly therapy sessions are with a licensed therapist in the member’s state. These sessions are with the same therapist, but users have the option to change their therapist more than once. Moreover, members have access to Master's level counselors, in between weekly sessions, for immediate counseling if they can’t wait till their next counseling session. 

*In addition to weekly sessions with the same licensed therapist, members can also have access to pre-clinical sessions described as informal sessions conducted with a Master’s-level counselor or therapist and are not part of a regimen or mental health treatment program. These types of sessions could range from talking over relationship issues to having a bad day at work all the way to diagnosis of mental health issues such as depression or anxiety.

Overall, we feel that HealthSapiens has a very comprehensive list of treatment options, meaning that they can probably help you if you are suffering from one or more of the most common health issues affecting people today. 

Contact Method

When you sign up for HealthSapiens, you'll answer a series of questions about yourself and the reason you're seeking counseling so that it can match you with an appropriate therapist. Users are matched with a therapist within 24 hours or less. Once you've matched with your counselor, you can schedule meetings with him or her whenever it's convenient for you. You can choose from live online chat, text message, video, or phone counseling. The variety of formats makes it easy for you to choose the one that you feel the most comfortable with and you can change your counseling format at any time. 

Cost

HealthSapiens' individual mental health plans provide unlimited pre-clinical visits and multiple sessions with a licensed therapist per month for less than $50 per week. This is less than the cost of one individual in-person session, which means that you can save a lot of money (and receive lots more treatment) if you don’t mind forgoing the in-person experience. 

HealthSapiens offers multiple sessions per month (3 to 4 sessions) live with a licensed therapist for one hour, plus unlimited access to masters level counselors for immediate counseling. This means that, for $49/week, you get weekly sessions with a licensed therapist in your state via video/phone/text or even face to face AND unlimited access to masters level counselors or the combination of the above + unlimited access to masters level counselors for immediate counseling, making HealthSapiens the most affordable online counseling platform in America. 

You can sign up regardless of whether or not you have health insurance. There is never a co-pay or deductible; simply pay per-month, and get multiple counseling sessions plus follow-up with your original counselor.

Therapist Qualifications

HealthSapiens' mental healthcare providers are US-based, Masters level counselors and psychologists with an average of over 10 years of experience. All have Master's or Doctorate degrees in their fields and have at least three years and 2,000 hours of hands-on experience counseling adults. HealthSapiens has over 3,000 licensed therapists in 50 states who specialize in the user’s unique challenge.

Customer Support

HealthSapiens works as an on-demand service and, from what we've read on various consumer review sites, does a good job of delivering speedy treatment. Patients can access services by phone, online, or through smartphone video chat. The company doesn't provide a mobile app, which may be a drawback for some patients.

One of HealthSapiens’ best features is that it offers 24/7 access to a Masters level counselor, who are available even on nights and weekends. Once you are assigned a therapist, he or she will be the one making all follow-up sessions.  

HealthSapiens has a 4.7 rating on google reviews. Consumers on Trustpilot award the company 4.1 out of 5 stars, which is a very good rating and higher than average in the category of telehealth providers. 

Contact Information:

Website: https://healthsapiens.com/

Phone: +1 888-572-7436

Corporate Office Hours: Mon-Fri, 9A-6P (EST)

Corporate Office Address: 757 3rd Avenue, 20th Floor, New York, NY 10017, USA