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SoFi Personal Loans Review

52 Customer Comments & Reviews - see all comments
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SoFi is the second largest marketplace lender around today, providing student loan refinancing, mortgages, and personal loans.

With over $14 billion in loans issued to date, SoFi offers some of the most attractive rates in the industry. They can do this given their nontraditional underwriting approach that takes into account merit and employment history, among other factors.

How is SoFi rated?

Breakdown

4.0/5
Flexibility
4.0/5
Interest Rates
4.5/5
Discounts & Fees
4.5/5
Customer Service and Reputation

Overall Rating: 4.2 / 5 (Excellent)

SoFi offers some of the largest personal loans in the industry, making it a practical financial tool that can be used for funding substantial financial needs.

SoFi focuses on delivering a great customer experience and even provides unemployment protection as an additional benefit. SoFi is an excellent choice for personal loans thanks to its high loan limit and competitive interest rates.

In order to take advantage of these benefits, clients must show a history of responsible lending and a strong credit rating. This may put SoFi out of reach for some borrowers, but for those with strong credit histories, it is an excellent option.

SoFi Loan Specifics

Loan Specifics - 4 / 5

SoFi allows customers to borrow between $5,000 and $100,000, and you can use the money for just about anything. The minimum loan amounts for residents of the state of California is $10,000.

SoFi borrowers often use their personal loan to pay off credit card debt, invest in home improvements, or make a major purchase. It takes approximately 2 minutes and a soft credit pull to check rates. However, if you decide to continue with the full application process, they will need to do a hard pull. Unique among online lenders, SoFi's Unemployment Protection program will actually assist you with job placement while also suspending payments for up to 12 months.

Loan Uses

Debt/Credit Card Consolidation
Buy Home
Major Purchase
Home Improvement
Medical Expenses
Wedding
Moving/Relocation
Vacation
Start Business
Education
Taxes
Loan Minimum
$5,000.00
Loan Maximum
$100,000
Term Length
2 - 7 years
Direct Deposit
Yes
Pay Creditors Directly
No
Disbursement Time
A few days
Credit Insurance
No
Unemployment Protection
Yes

Representative Loan Sample

This loan sample considers the APR, monthly payment, and total payments for a $30,000 personal loan with SoFi. The APR rate includes an Autopay Discount of .25%. Actual interest rates can be different than this example and depend on the term, your financial history, and several other factors.

All rates, member figures, estimates, terms, state availability, and loan samples are current at the time this article was written. All of the above may update in the future. For the most up-to-date information, visit SoFi.com.

SoFi Qualification

Qualifications & Flexibility - 4 / 5

SoFi requires a minimum 680 FICO score for personal loans. As personal loans go, SoFi is able to offer such competitive rates because they tend to have high qualification standards.

The company takes financial history, monthly income vs. expenses, and professional experience into account. Additionally, applicants must be US citizens, permanent residents or visa holders, be 18 years old, and reside in an eligible state.

Minimum Credit Score: Not all applicants who meet SoFi’s minimum credit score requirements are approved for a personal loan. In addition to meeting SoFi’s minimum eligibility criteria, applicants must also meet other credit and underwriting requirements to qualify.
Minimum FICO Score
680
Personal Income Considered
Yes
Verify Bank Account
Yes
U.S. Citizen
Yes

SoFi Cost of Loan

Costs, Interest Rates, Discounts & Fees - 4.8 / 5

SoFi has fixed rates from 6.99% to 35.99% APR (with all discounts). Equally as important, no fees are required.
APR Range
Fixed: 6.99% -35.99% APR (with all discounts)
Origination Fee
No Fees Required
Missed Payment Penalty
No

SoFi Reputation

Customer Service and Reputation - 5 / 5

SoFi has an A+ with the BBB and a high Trustpilot score of 9.2 with 95% positive reviews.

Although there are a majority of negative reviews with the BBB, the company has diligently and comprehensively addressed most of them, providing customers with specific avenues of resolution.

SoFi is regulated by the Consumer Financial Protection Bureau. SoFi personal loans had a total of 21 complaints with the CFPB, all of which were marked as responded to timely and closed with explanation.
Type of Institution
Other Financial Institution
Year Founded
2011
BBB Rating
A+
Number of BBB Positive Reviews
26
Number of BBB Negative Reviews
83
Trust Pilot Rating
9.2 out of 5
Consumer Financial Protection Board (CFPB) Complaints
21
Date Collected
2020-05-14

Disclaimer

The following payment example depicts the APR, monthly payment and total payments made during the life of a personal loan with a single disbursement. All loan rates below are shown with the autopay discount (0.25%) and direct deposit discount (0.25%). The monthly payment for a $30,000 loan with a 60-month term and a fixed annual percentage rate (APR) between 12.95% – 25.03% would be $681.82 – $881.07 in monthly payments, with total payments between $40,909.47  – $52,864.05. Your actual interest rate may be different than the loan interest rates in these examples and will be based on term of loan, your financial history, and other factors, including your cosigner’s (if any) financial history. Lowest rates reserved for the most creditworthy borrowers. See SoFi.com/eligibility for details. Fixed rates from 6.99% APR to 35.99% APR reflect the 0.25% autopay interest rate discount and a 0.25% direct deposit interest rate discount. SoFi rate ranges are current as of 02/09/24 and are subject to change without notice. Not all applicants qualify for the lowest rate. Lowest rates reserved for the most creditworthy borrowers. Your actual rate will be within the range of rates listed and will depend on the term you select, evaluation of your creditworthiness, income, and a variety of other factors. Loan amounts range from $5,000– $100,000. The APR is the cost of credit as a yearly rate and reflects both your interest rate and an origination fee of 0%-6%, which will be deducted from any loan proceeds you receive. Autopay: The SoFi 0.25% autopay interest rate reduction requires you to agree to make monthly principal and interest payments by an automatic monthly deduction from a savings or checking account. The benefit will discontinue and be lost for periods in which you do not pay by automatic deduction from a savings or checking account. Autopay is not required to receive a loan from SoFi. Direct Deposit Discount: To be eligible to potentially receive an additional (0.25%) interest rate reduction for setting up direct deposit with a SoFi Checking and Savings account offered by SoFi Bank, N.A. or eligible cash management account offered by SoFi Securities, LLC (“Direct Deposit Account”), you must have an open Direct Deposit Account within 30 days of the funding of your Loan. Once eligible, you will receive this discount during periods in which you have enabled payroll direct deposits of at least $1,000/month to a Direct Deposit Account in accordance with SoFi’s reasonable procedures and requirements to be determined at SoFi’s sole discretion. This discount will be lost during periods in which SoFi determines you have turned off direct deposits to your Direct Deposit Account. You are not required to enroll in direct deposits to receive a Loan.

Headquarters Address
234 First Street, San Francisco, CA, 94105
Homepage URL

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52 Customer Comments & Reviews

Loading Reviews ...
M
mebenge19
1/27/2017
Helpful. Honest dependable solutions with positive effective outcomes


R
Redrique
1/24/2017
This site is. Very helpful. They found you the. Best lender for your loan


M
Michael B
1/23/2017
Great, easy to navigate, friendly representatives.


V
valerie
1/17/2017
I'm excited About getting a loan I need money now


T
Theodis w
1/12/2017
I was trying and trying hopefully then we come through for me


D
dont w
1/3/2017
wow just wow credit score 780 debt ratio low and instantly denied what is up??


T
T
12/11/2016
This company approved me for a loan. I electronically signed all of my documents and after I signed the documents they declined my loan. My husband was approved. My score is slightly higher than his, we both have 800 credit scores, my debt ratio is lower and my salary is $30k more than his salary. When I asked why I was declined after signing all of the loan documents they said they couldn't verify my identity. Very strange that this was the answer sent I sent them all the same documents that were sent in for my husband plus I sent in extra documents. Not sure about how they decide on who they will approve for a loan. I received numerous apologies each time I called but no one attempted to... Read More


Mich'kael K
11/7/2016
They did a"soft pull" on a loan app that i didn't even finish. I got a email from sofi stating that thet declined my credit, and didnt give me a reason. At the bottom had my credit score above 750 for experian. What a joke...


N
NICK
10/27/2016
Just had my loan funded with Sofi.com and direct deposit only took 1 day. The approval process took a week longer than I thought, but well worth the wait. I'm saving hundreds of dollars with a personal loan refinance. Great customer service. I'll definitely be back in the future.


D
D M
9/23/2016
I tried to set up an account.. entered my name .. after entering my SS# the program changed my name and address and would not allow me to change it back. then a customer support person asked me to send a copy of my drivers license to verify.. really?. If this company cannot associate my SS number with my legal name why in the world would i do business here?



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