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Active Pest Control Pest Control Services Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
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Active Pest Control is a pest control company based in McDonough, Georgia. It provides residential pest control services in Atlanta, Georgia, and surrounding communities. The company was founded in 1985.
 
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How is Active Pest Control rated?

Breakdown

3.5/5
Geographic Availability
4.0/5
Pest Treatment
4.0/5
Customer Service & Guarantees
0.0/5
Pest control pricing and Plans

Overall Rating: 3.8 / 5 (Very good)

Active Pest Control is an option to consider if you're interested in residential pest control services in or around the Atlanta, Georgia area. It handles a variety of pests and offers guaranteed return service. Customers are mostly satisfied with its service, though this appears to vary somewhat by location. If you're not sure if it's right for you, you can reach out to the company and get a free inspection before proceeding.

Active Pest Control Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Service Types
Traditional Pest Control

Services - 4 / 5

Active Pest Control provides a variety of residential pest control services. It doesn't offer commercial services like many of its competitors, so if you're interested in this, you will have to explore some other options. Those seeking residential pest control can fill out a contact form online and Active Pest Control will reach out to you about doing a free inspection.

Pest Treatment

Pests Covered

  • Termites
  • Bed Bugs
  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Bats
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Millipedes/Centipedes
  • Ticks
  • Fleas
  • Mosquitoes
  • Other wildlife
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11 More
Canine Bed Bug Detection
No

Pest Treatment - 4 / 5

Active Pest Control deals with a variety of household pests, including termites, bed bugs, mosquitoes and a variety of wildlife as well. This is a wider range of services than you find with some other pest control companies, so the odds are good that Active Pest Control can serve you, no matter what type of pests you're dealing with.

Customer Service

Specifics

  • Residential Online Account Management
  • Free Inspection & Quote
  • Guaranteed Return Service

Customer Service & Guarantees - 4 / 5

Active Pest Control offers all customers a free inspection and quote. Once they've agreed to the terms of the service, they can view and manage all of their account information online. And if for some reason the pest control treatment doesn't seem to do the trick, Active Pest Control will return and tackle the problem a second time at no additional charge. These are pretty standard features among pest control services and they're pretty important because they provide transparency and demonstrate a willingness to stand behind their work.

Reputation

Accreditations & Ratings

BBB Rating
D-
Number of BBB Positive Reviews
1
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
10
Date Collected
2020-08-31

Company Size

Number of Offices
14
Year Founded
1985

Reputation - 4 / 5

The company has received somewhat mixed reviews from customers, though they trend toward the positive. It has an average 4.7 out of 5 star rating with Google, but it also has a B- rating, a D- rating and an A rating with the Better Business Bureau. The majority of customers appear to be satisfied with the service they receive from Active Pest Control, but if you're unsure, take advantage of its free inspection and then decide whether you'd like to move forward with the company.

Contact & Additional Information

Homepage URL
https://activepestcontrol.com/
Company Phone
(770) 830-3937
Headquarters Address
80 Candler Rd., McDonough, GA, 30253

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Customer Comments & Reviews

Loading Reviews ...
M
mfelgate
6/29/2022
I used to have Allgood. They were awesome. They had 1.5 hour appointment windows, but they always showed up right on time. Always. They even called to let you know they were on the way. The servicemen were friendly, the service was thorough, and setting up appointments was a breeze. When they got bought by Active, dealing with them became a nightmare overnight. 5 out of 6 of my last appointments were scheduled incorrectly. Requesting a call ahead of time does no good, which isn’t great since they only offer 4 or 5 hour appointment windows, then show up over an hour late, anyway. You’re gonna be stuck at home, unable to leave for fear of missing them, only to call when they don’t show and... Read More

M
Mary A
5/12/2022
I have been a longtime customer with Allgood, and I have been beyond patient with the company changeover. Since the switch, I have experienced a series of disappointment. First, the customer service reps are not knowledgeable enough to represent the company, as I have spoken with numerous people who either gave me the wrong information or seemed to not care about the concerns that were presented. Bottom line, I have been charged monthly for services, and I have had three no-show technicians. After talking to four representatives, this problem was, still, not resolved, and after, finally, sending and urgent response to a manager, there has been no return phone call. Charging customers for... Read More

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