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Hawx Pest Control Review


ConsumersAdvocate.org Rating: 3.5 / 5 (Very good)
10 Customer Comments & Reviews - see all comments
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Founded in 2013, Hawx Pest provides residential and commercial pest control services in 12 states across the country. Customers may purchase annual plans consisting of either four or six service visits per year. The company helps customers rid their properties of a wide range of insects and rodents, including ants, spiders, termites, and bedbugs. Hawx Test Control is headquartered in Ogden, Utah.

How is Hawx rated?

Breakdown

3.5/5
Geographic Availability
3.5/5
Pest Treatment
3.5/5
Customer Service & Guarantees
3.5/5
Pest control pricing and Plans

Overall Rating: 3.5 / 5 (Very good)

Hawx Pest Control was established in 2013 and offers services in 12 states across the country. The company targets a wide range of the most common and destructive pests, including termites and other wood-damaging pests, ants, spiders, mosquitoes, cockroaches, bedbugs, and more. Hawx Pest Control offers a choice of flexible annual plans to address your specific property's pest issues and provides the long-term treatment often required to eliminate pests permanently.

Hawx Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Traditional Pest Control

Services - 3.5 / 5

Hawx Pest Control serves both residential and commercial customers. Customers can choose between two annual plans. It doesn't offer single visit services. Hawx Pest Control 's approach is designed to provide the long-term treatment often required for a permanent pest control solution.

Pest Treatment

Pests Covered

  • Termites
  • Bed Bugs
  • Ants
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Ticks
  • Mosquitoes
Display Less
6 More

Pest Treatment - 3.5 / 5

Hawx Pest Control uses both traditional and green products to rid your property of a wide range of pests. Some customers may take issue with some of the chemicals the company employs, but Hawx Pest Control believes that a combination of treatments provides the most effective pest control solution.

In addition to treating the interior of your building and its foundation, Hawx Pest Control also focuses on treating your entire property, targeting pests at the perimeter of your home to create a stronger barrier and preventing pests from returning.

Customer Service

Specifics

  • Guaranteed Return Service

Customer Service & Guarantees - 3.5 / 5

Hawx Pest Control backs its work with a `100% guarantee. The company will provide free visits in the event of re-infestation between scheduled services.

Hawx Pest Control takes a three-pronged approach to pest control that consists of a thorough inspection to diagnose your building's issues, targeted treatment of problem areas, and perimeter treatment to establish a strong barrier and reduce the risk of pests returning.

Hawx Pest Control publishes an informative blog on its website where customers can learn about the pests that may be infesting their home, seasonal issues, pest control methods, and more. You can request a free estimate online, but accurate contract costs may change after inspection.

Reputation

Accreditations & Ratings

BBB Rating
A-
Number of BBB Negative Reviews
642
Date Collected
2022-02-25

Company Size

Number of Offices
13
Year Founded
2013

Reputation - 3.5 / 5

Hawx Pest Control earns an A- rating from the Better Business Bureau. Over the past 3 years, a total of 642 complaints about the company over the past three years. Most of these complaints have to do with billing mistakes and contract issues, but the company is diligent about responding to customers' concerns and typically resolves complaints to customers' satisfaction. Hawx Pest Control is not rated on Trustpilot.

Hawx Pest Control does not discuss whether it has been accredited by any professional organizations such as GreenPro or whether its individual service people are Certified Entomologists.

Contact & Additional Information

Homepage URL
Company Phone
(855) 527-2343
Headquarters Address
1069 S Stewart Drive Unit 8, Ogden, UT, 84404

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10 Customer Comments & Reviews

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77whiskey01
9/17/2024
STAY AWAY! If I could give them 0 starts I definitely would. They do not provide the service they promise. Canceling your service after your contract. Haha forget about it. They will tell you it is canceled and that they will call you the following day. The final service came and no call. Thats how they get to steal your money for 1 more month. They will say you didn't cancel it on time because you didn't call back. HAWXS smart pest control will do half the work they said. I have it on video the guys coming and barely doing of the pest control. They come up as far as the tree in my yard and thro a few granules here and there and leave. The don't complete the job. Weep holes never... Read More


lladonna
8/7/2024
Their products do not work. Have come out 3 times in 4 months and see NO results. Do not used!


jenimegesmith
8/28/2023
Hawx is a joke, I had a yearlong contract that would end in June. In May I had a "termite inspection" which was just a young kid who pretended to know what he was talking about. it was a high-pressure situation. he wanted me to spend 2000.00 for a Maintenace contract. I immediately called to cancel my service. I was told then(may) that I had 1 more payment and then my contract would be canceled. I made the last payment and canceled service. Here i am in August and keep getting charged. I spoke with three different people who said it was never canceled etc. and will not remove the charges because it didn't get canceled till august. NOT MY FAULT. BEWARE OF HAWX!!!! AND YOU CAN NEVER REACH... Read More


suesessa
5/17/2023
I feel scammed. I signed a contract that had check marks on four month that I would be responsible to pay. Now I'm being told that I owe 39.99 for each month. $500.00 for removing four mice is way out of line. Its to bad because the tech did a good job of getting rid of the mice and I agreed to pay quarterly maintenance but not 30.99 a month for a year.


mdavid1920
5/3/2023
Hawx service is great. my service guy, Javoca completed the service. very nice guy.


M
Mosquito S
2/16/2023
Run away from this firm. We contracted with them in early April, 2022 for mosquito control. They conveniently canceled one service, but never rescheduled. We had to call weeks later to get them back. Never advise when next service is scheduled. Results - no evidence of mosquito population control. Service for six months, but bill for twelve. Our experience is you might as well spray water out of a garden hose. Have to give them one star, because I can’t give them minus five. Metro St. Louis area - DO NOY USE.


dawnaoneill1165
8/12/2022
Hawx Services came to my door last month about the 9th or 10th. this is a lawn spraying service for bugs etc. well the guy tells me that it's 39.99 quarterly. so yeah ok I signed up. they supposedly sprayed my lawn and took payment for spraying it on July 13th. ok all is fine and well. I log into my acct this morning and lo and behold they have taken another 39.99 from my acct because according to them they have changed the billing cycle and sent letters that apparently has gone to everyone's spam folder (this is what the guy told me) i told him I want to cancel right now and I want my money back today. he put me on hold to send me to the cancellation department. after 15 minutes I hung up... Read More


anisha.hebert
7/11/2022
Hawx is an amazing company to deal with and they do a wonderful job! I love that when you call customer service that your immediately connected to a real person and that they offer a warranty service if you need it in between services. They take the time to explain how the service works and I always feel like I’m getting what I’m paying for. Thank you hawx for protecting our home.


S
Stacie R
7/4/2022
Beware!! Do not use Hawx! They doubled their price and deducted from my account without any warning! When I called to cancel they charged me a $300 cancelation fee!!


P
Patricia A
6/25/2022
Is your mosquito fog toxic to small animals. (Mammals), specifically cats and dogs.



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