Orkin Pest Control Review

Background-Orkin

Orkin was founded in 1901 by 14-year-old Otto Orkin, a Latvian immigrant who sold his personal rat poison concoction door to door in rural Pennsylvania. Twenty-five years later in 1926 he moved the company to Atlanta and called it Orkin Exterminating Company.

For the next 100 years Orkin has been specializing in eliminating pests, termites, insects, fleas, rodents, ants and and all other forms of uninvited guests from America's homes and businesses.

Orkin provides custom precision protection and uses the latest tools and technology. In addition to its pest control services, the company also offers home integrated plans for protection, insulation and moisture control. Orkin also offers a 30-day money back guarantee for unsolved pest problems.

Company Profile

Otto Orkin's personal pest removal service has thrived for more than 100 years, and to this day operates in all US states but 4. As far as reputation goes in the pest control game, there's no better.

Types of Services

Orkin Pest Control offers the option of one-time treatments, as well as annual pest plans and preventive services for residential and commercial properties. They operate in 46 states give a 24-48 hour response time. Instant quotes are available on their website, depending on the service needed.

Types of Pests

Orkin is able to handle all the usual suspects like ants, cockroaches & beetles, spiders, termites, biting/stinging insects, wildlife and rodents. Aside from these, the company can also annhilate silverfish, gnats, millipedes, weevils, fruit flies, earwigs and fleas.

Customer Support

Orkin ranks highly in this criterion because their customer service is second-to-none. The company offers guaranteed return service if the customer is unsatisfied. For commercial clients, Orkin guarantees a 2 hour response and site visit within 24 hours. They also feature 24-hour phone assistance. Customers can have a quick access with their online account management and FAQs.

Eco-Friendliness

Orkin practices Integrated Pest Management to achieve the least possible impact to humans and other animals. The company is GreenPro and QualityPro certified by the National Pest Management Association. They operate all their facilities and vehicles with an eye toward energy efficiency and use products approved by the Environmental Protection Agency. 

Plan Details

Orkin gets particularly high marks here because of their extensive guarantees, especially for commercial customers. Their warranty provides a 24-hour free return service for domestic clients, and a 60-day reimbursement period for commercial clients. The company will also provide 60-complimentary service to dissatisfied commercial clients. If the client is still unhappy, Orkin will pay for 60 days service from another pest control provider. Orkin will cover any fines due to pests provided the business account is current. Finally, if you run a restaurant and a customer sees a pest within 60 days of a service visit, Orkin will reimburse their meal and invite them to return at Orkin's expense.

Orkin is rated A+ by BBB. They also offer one-time service visits as well as annual plans. The company does not disclose their cancelation policy to the public. 

Orkin Pest Control

Orkin is one of the oldest and most reliable pest control operations in the US. It's got great customer service, can handle all types of pests, and is eco-friendly. Orkin operates in 46 states and offers several attractive guarantees, including the promise to return within 24-hours if you are unsatisfied. The company also has a robust guarantee policy for commercial entities, they clearly want to take care of these as best they possibly can. Orkin is a safe and sure bet for any pest control needs, and that is why we rank them so highly.