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Presto-X Pest Control Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
11 Customer Comments & Reviews - see all comments
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Founded in 1932, Presto-X is a Midwest pest control service provider that operates in 12 states. The company services residential and commercial patrons, and specializes in termites, mosquitoes, cockroaches, wasps, and bed bugs. Presto-X offers 24 hour customer service, guaranteed return service, and a 100% satisfaction guarantee.
 
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Presto-X is a pest control service founded in 1932. Services include ants, bed bugs, birds, cockroach, fly, mosquito, rodent, termite, tick & fleas and bee control. They provide 24 hours customer support and flexible scheduling with free inspection and a service guarantee. Presto-X continues to be an expert in pest control by giving outstanding service to their customers.

Company Profile

BBB Ratings

A+

Age of Company

83

States Served

12

Residential Pest Control

Yes

Commercial Pest Control

Yes

 

Types of Services

Presto X services 16 states with their residential and commercial pest control program. A one-time treatment and annual pest plan is offered. Customers can get an instant look into how much their pest control service may cost with its instant phone quotes.

Emergency Services

Yes

One-Time Treatment Available

Yes

Annual Pest Plan

Yes

Preventive Services

Yes

 

Types of Pests

Presto X Pest Control deals with the usual pests such as ants, cockroaches & beetles, spiders, termites, biting & stinging insect, wildlife, rodent. Other services may be given to unwanted pests like birds and bats.

Termites

Yes

Ants

Yes

Spiders

Yes

Cockroaches and Beetles

Yes

Biting and Stinging Insect

Yes

Rodents

Yes

Wildlife

Yes

Others

Birds

 

Customer Support

Presto X ensures a one day return for treatments. They have 24 hour customer assistance but do not have an online account management system or FAQs.

Response Time

24 Hours

Guaranteed Return Service

Yes

FAQs

No

24 hour assistance

Yes

Online Account Management

No

 

Eco-Friendliness

Presto X practices an eco-friendly and effective method for eliminating pest problems without harming the environment. They also hold a GreenPro certification for implementing treatments and solutions.

Flexible Pest Control Programs

No

Traditional Pest Control Companies

No

Green Pest Control Companies

Yes

 

Plan Details

Presto X has been rated an A+ by BBB with their service and 100% satisfaction guarantee. Customers can choose between their one-time service and annual plan. However, they do not disclose cancellation and installation fees to the public.

Installation Fees

Yes

One-Time service cost

Yes

Contract Required

Yes

Cancellation Policy

Please contact company for specific details

Seasonal or Long Term Contracts

Yes

Privacy Policy

www.prestox.com/privacy-policy

Warranty

100% Satisfaction guarantee

Instant Quote

Yes

 

Pest Control at Presto X

Presto X offers an eco-friendly method for eliminating pest from the home. Pest control services include Bioremediation, Fumigation, Bed bug inspection, and Green pest management programs as required. Presto X provides an extensive pest control service from simple household insects to birds and bats. The company offer a 100% satisfaction guarantee that makes it a safe bet for pest control shoppers. 

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11 Customer Comments & Reviews

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mrjfc47
4/15/2022
Presto-X took over the pest control company that I had a contract with since 2005. I found out I had termites activity on April 04, 2022. I immediately notified the company with the 1-800 but their call system is the worst I've ever dealt with. I talked with four different representatives before I could schedule an appointment. On the day of the appointment, I found out the tech that was scheduled to come to my house was actually on vacation. Go figure! After making several calls to the 1-800 number, I received a call from the operation manager. He dispatch one of the techs to my home. After the tech arrived, he did an assessment of my home and said, "I did have termites, but he... Read More

rhabiger67
10/9/2021
They don't pay their bills. They have agents out in the field with break downs. The agent "charges" the ticket because they are on the road, and the company never honors their obligation.

michelealbertina
9/8/2021
This company used to be Anderson Pest Control. That was the best service I have ever had for over 15 years. Anderson would caulk around outside areas to prevent pest entry and clean out spider webs. Now Presto-X owns them and they are the worst service over the past several years and just keep getting worse. They don't show up for appointments which has been happening more often these days. You can't get a hold of them to book an appointment when extra service is needed. I will now be doing my business elsewhere who will at least show up!

franklinpropitasca
8/20/2021
Presto-X was not doing a good job at the properties we manage. We found bait stations full of leaves, persistent pest issues were not being addressed despite several calls to same locations. We began cancelling their services & realized they have a serious customer service/billing issue. We processed cancellations in writing, we received written confirmation of these cancellations. Despite this, Presto-X continued "performing services" at these locations & billing us. We found 2 bills that should not have been paid, requested refunds, have not heard back. We've followed up several times. If you are using this company, which I would not recommend at all; make sure you check their work &... Read More

Sarah S
7/15/2021
I cancelled my account last month because of failure to show up, and then show up at scheduled time. I’m still being charged and dealing with Mitchell has been Incredibly difficult. He has contradicted himself multiple times via email. Unless you want to continue to be charged after cancellation, do not use!!

Martha C
9/10/2020
Well thank God we did not have to pay any money.The man was just so much in a rush to get us to sign the contract -( said we an cancel anytime ) well after he left we began reading it very closely and man amn some companies try to rip people off big time ......... After looking and speaking to people about the clauses in this contract it was crazy. All the problems we having with flying insects in ou home that we can barely see with our eyes but they bite and sting you .......... all this on a small clause do not sign anything until you read it well . This form states most of what we have was not even covered. PLEASE do not sign any... Read More

Janice T
12/27/2019
Beware of where you send your payment to this company. I faithfully sent in my monthly payment but sent to the local office. Come to find out the local office is a PO Box. The supervisor from Des Moines picks up the mail from this PO Box. Thus my payments never got recorded. Where they went is beyond me. Now I am being billed for services I already paid for. I sent my payments thru the bank and do not have copies of these checks so I am just out the money they say I owe. There is a Valerie Cole I have talked with but that was a waste of time. BEWARE!!!!!!!!!!!

Jody R
10/22/2018
Presto X did a heat treatment to my home a couple of months ago for a bed bug problem. I was told it was more effective than the chemicals used, so went for this expensive treatment. (It did not work and they had to return to use a silicone treatment). Problem is, it completely melted my carpet where the heat hoses were, and the carpet will have to be replaced. Their insurance company will only cover a small percentage of replacement cost (depreciation they say). Now I'll have to come up with another $2K to replace my carpet! It was in beautiful condition before they came. This is not right for a company to have one's carpet destroyed, then be told I'll have to cover it!!!

D
Dana s
9/3/2017
We have pest control service with allied pest control of fishers indiana office and receive very good service 317-345-7021

M
Mary
8/31/2017
Presto-X took over a local pest control company we used for years. Since Presto-X took over, we experienced multiple problems. First, it was extremely difficult to schedule our local service. Second, we received multiple invoice statements reporting we had not paid for services when we had paid for the services. We supplied the requested information to demonstrate we paid for our services. Still, Presto-X continued to report we had not paid our bills. Several letters and phone calls and still can not get this resolved. Third, we have had more pests in our home since Presto-X took over our local pest control company (The former company was excellent all the way around, wish they were... Read More

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