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Rapid Pest Control Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
18 Customer Comments & Reviews - see all comments
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Rapid Pest Control is a pest control company founded in 2013 and based out of Tampa, Florida. The company has nationwide services available and offers free quotes through its website or through the phone to cover a variety of common pests, including roaches, spiders and rodents.

How is Rapid Pest Control rated?

Breakdown

5.0/5
Geographic Availability
4.0/5
Pest Treatment
4.0/5
Customer Service & Guarantees
3.9/5
Pest control pricing and Plans

Overall Rating: 4.2 / 5 (Excellent)

Rapid Pest Control has been in business since 2013. The company is based out of Tampa, Florida but also has nationwide services available.

Rapid Pest Control is distinguished not only by the wide range of pest treatments it offers, but also by its service guarantees. The company will return to your property until the issue you reported is resolved. In addition, Rapid Pest Control's website offers a learning center that can help you identify common pests before requesting a free quote.

Rapid Pest Control Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Traditional Pest Control
Full-Service Pest Control

Services - 4 / 5

Rapid Pest Control offers multiple plan choices, as well as the option of scheduling one-time service for acute pest problems. The ability to choose the number and type of treatments makes the company a good solution for homeowners on a range of budgets. Customers can choose between a Basic Plan, which covers most pests except rodents and a Total Plan that includes rodents. It also allows customers to add-on pests not covered by either plan, such as ticks, termites and mosquitos.

Pest Treatment

Pests Covered

  • Termites
  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
  • Mosquitoes
Display Less
9 More

Pest Treatment - 4 / 5

Rapid Pest Control can help you solve a wide range of pest issues both inside and outside of your home. The company is committed to offer pre-scheduled service all year round, so if pest come back between treatments, Rapid Pest Control will revisit at no additional cost.

Customer Service

Specifics

  • Free Inspection & Quote
  • Guaranteed Return Service

Customer Service & Guarantees - 4 / 5

Rapid Pest Control offers to answer any questions a customer might have about the company's services through its toll-free number. Its commitment to no hidden fees also assures you that what you receive in its free quote is what you will pay.

Reputation

Accreditations & Ratings

Number of BBB Positive Reviews
0
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
2
Date Collected
2023-03-30

Company Size

Year Founded
2013

Reputation - 5 / 5

Rapid Pest Control is currently unrated on the Better Business Bureau and Trustpilot.

Contact & Additional Information

Homepage URL
Company Phone
(888) 787-2743
Headquarters Address
100 South Ashley Dr. #600, Tampa, FL, 33602

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18 Customer Comments & Reviews

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Pam H
10/24/2023
Be ware of this company. I paid them for annual service up fron $574. They did not make the first appt. I was told I could cancel at any time so I asked that my pervice be cancelled. They then said I would have to pay a penalty. They found a local guy to come out and do the service. That was the only service I ever received. I have tried emailng but no one answers. Now when I call it says I am no longer a customer. To make matters worse a few month ago they charged by credit card 2X. Both my bank and Better Business Bureau contacted them and they never answered. I am out the $574 and have not been able to contact them.


alexisallyn.g
7/5/2023
This company is a major scam or they are scamming people as they go under or out of business. I am working with my credit card company to dispute all charges. They are awful and will continue charging your card without notice and without customer agreeing to additional charges I prepaid for one year and got slapped with multiple random charges of $299 back to back. Their phone system must recognize your phone number once you setup an account and setup payment because they disconnect you after you go through the phone prompts to inquire about your account. The tech that came out to do my initial service (locally contracted by Rapid) was awesome, but voiced major concerns over Rapid, saying... Read More


trapanikid
6/27/2023
SCAM!!! Billed me $2800 so far and I have never even met with anyone or had service one done. ITs a total scam. No number to contact, no email returns. Nothing


sandra.y.baker67
6/24/2023
wish there was less than 1 star I could give. This is scam, company does not answer calls, no services rendered, charges our CC and there is no way to get in touch with company. Very fraudulent and shady, would not even call this a business. ***BEWARE***


trevorbennati
6/19/2023
This might be the worst run business I have ever dealt with. I filled out the initial quote form online and got an immediate response. A nice gentleman called me and we set up my services and set an initial appointment for a few days later. Got a confirmation email and it said the technician would call an hour ahead of time to let me know they were coming. I called out of work that day because they could have come at anytime and wanted to be home for it. Nobody ever called. I didn't think anything of it because the email also had a backup appointment day scheduled for the same thing the following Friday. Again, nobody ever called. Since that day, about 6 weeks now, I've called multiple... Read More


Wendy B
6/16/2023
I wish I could give a half-star. No one showed up for the first appointment - nor did anyone call. I followed up with their answer service but waited for someone to arrive. A week later, still no phone call and no show. Another week later - another phone message that no one showed up and no return phone call from the company. I called last week to state that our money was to be refunded, and our contract was canceled due to a lack of fulfillment on Rapid Pest's part. Yesterday a person from Orkin showed up to service our house, and I sent him away BECAUSE we canceled our contract and requested a refund. Today I opened my account, and we have been charged a total contract amount. We do not... Read More


bvaynshelboym
6/12/2023
I called that company to find out about services they provide, but the asked me about zip code, phone# email, and address, then they asked about problem i have, then, all of sudden, asked about my credit card number, so they can "keep it on file", Of course i didn't give it to them, and said Bye. When i come home i see email with subject line "Appointment Confirmed!" Email says that "....Normally we'll arrive in the next 1-2 days to complete the initial service. ..." But i didn't set up any appointments, never asked for any services. After i emailed back that i don't need any services, i do not have any appointments with them, they started to send me similar text messages, saying that i do... Read More


Latonya R
5/25/2023
MY SON FOUND THIS COMPANY ON THE INTERNET AND WE MADE ARRANGEMENTS FOR THE FREE QUOTE AND INSPECTION OF PROPERTY BECAUSE OF THE AMOUNT OF TOTES AND OTHER ITEMS I HAVE IN THE HOUSE , I WAS WAITING FOR THEM TO COME OUT AFTER THEY SAID THEY NEEDED PROOF OF FUNDS I FILLED OUT THE APPLICATION , THEN I FOUND OUT THAT DAYS BEFORE THE APPOINTMENT THEY TOOK $ 500.00 FROM MY ACCOUNT I CALLED AND SPOKE TO AN EMPLOYEE AND ASKED TO HAVE EVERYTHING CANCELED , I WAS TOLD IT WOULD TAKE 10 DAYS TO GET THE REFUND , I TRIED TO REACH THEM BUT NO ONE ANSWER THE PHONE ONLY A RECORDING IT HAS PASSED THE 10 DAYS FOR THEM TO RETURN MY MONEY SO I WENT TO MY BANK AND SHOWED THEM ALL THE PAPERWORK AND... Read More


xterminatorpestok
5/22/2023
HORRIBLE COMPANY!!! THEY ARE SCAMMERS!! I own a pest control company and did work for them. I have NEVER recived any payment for my services and have called and emailed EVERY DAY and NEVER GET A RESPONSE OR CALL BACK!!! BUYER AND TECHNICIAN BEWARE!!!!!!


tasa4
5/16/2023
I don’t recommend this company. I waited for the pest control all day that was scheduled for the morning over a month ago. When I called they said they were sending someone asap. The did not come till the next day late evening. The gentleman who showed up was a contractor who was told he was supposed to do the outside and that was all he was told. I specifically wanted the whole yard as well as the house. I expressed to the company that I needed spraying under my pool rim due to black widow’s and under my deck for wasps and spiders. I sent the gentleman away and cancelled my services with Rapid Pest control. I was informed that I would receive my refund within two weeks, that was March... Read More



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