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Rentokil West Pest Control Services Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
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Founded in 1960, Rentokil is the third-largest provider of pest control services in North America. The company serves commercial locations exclusively with a comprehensive suite of solutions for managing insect, rodent, bird, and nuisance vegetation problems. Rentokil also provides disinfection services to COVID-19-exposed businesses and other enterprises seeking to meet the highest standards of safety and cleanliness. The company operates in 80-plus countries and has headquarters around the world to serve its international customer base.
 
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How is Rentokil West rated?

Breakdown

3.5/5
Geographic Availability
4.0/5
Pest Treatment
4.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Overall Rating: 4.2 / 5 (Excellent)

Rentokil has been in business for 60 years. With operations in 80-plus countries, it also ranks as the third-largest pest control service in North America.

Rentokil serves commercial customers exclusively and provides a comprehensive slate of pest control solutions. The company treats all types of insect, rodent, and bird problems, and can also help businesses eliminate nuisance vegetation on their properties. Rentokil recently expanded its offering to include disinfection services to help businesses address the challenges of operating during COVID-19.

Rentokil is GreenPro certified and pledged to operate in service of environmental safety.

Rentokil West Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Commercial
Service Types
Green Pest Control
Traditional Pest Control
Full-Service Pest Control

Services by Type

Residential
0%
Commercial
100%

Services - 4.5 / 5

Rentokil provides a full complement of pest control services to commercial customers. Services are tailored to meet the needs of a wide range of industries, including food processing, healthcare, hospitality, and more.

The company practices integrated pest management (IPM), a four-pronged approach to solving pest problems that involves exclusion, restriction, destruction, and monitoring of pests. IPM is generally accepted as a best practice in the pest control industry and minimizes risk to the environment while also effectively controlling pests.

Pest Treatment

Pests Covered

  • Termites
  • Bed Bugs
  • Ants
  • Spiders
  • Cockroaches
  • Rodents
  • Birds
  • Other Flying Insects
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3 More

Pest Control by Type

General Pest Control
80%
Termite Control
10%
Other Services
10%

Pest Treatment - 4 / 5

Rentokil treats all of the most common pest problems businesses encounter and probably some uncommon ones, too. From roaches to rodents to runaway vegetation, the company can help manage a wide range of pest problems. Rentokil has deep experience in such industries as healthcare, hospitality, and food processing and customizes its approach to meet the unique needs of these and other business sectors.

As one of the larger pest control companies, Rentokil has a broad, capable infrastructure to serve businesses of every size. The company prides itself on innovation and uses technology to improve the efficacy of its pest control solutions and deliver efficient, convenient customer service. Rentokil also operates under the philosophy of integrated pest management to deliver best-in-class service to its customers while also supporting a sustainable environment.

Customer Service

Specifics

  • 24 Hour Assistance
  • Commercial Online Account Management

Customer Service & Guarantees - 4 / 5

Customers can contact Rentokil via phone or by filling out an online form. The company also pioneered one of the first mobile apps for its customers to help them manage their service and accounts.

Rentokil does not discuss guarantees on its website. But customers should be aware that pest control is an ongoing process that often requires multiple initial and maintenance treatments.

Reputation

Accreditations & Ratings

Accreditations
NPMA Quality Pro
NPMA Green Pro
BBB Rating
A+
Number of BBB Positive Reviews
0
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
4
Date Collected
2020-12-27

Company Size

2015 Revenues
$440
Number of Employees
4,500
Year Founded
1960

Reputation - 4.5 / 5

Rentokil is one of the largest and most established pest control companies in North America. It is both Green Pro- and Quality Pro-certified. The company is A+ rated by the Better Business Bureau. Since the company only serves commercial and not residential customers, it doesn't have a presence on Trustpilot.

Contact & Additional Information

Homepage URL
https://www.rentokil.com/us/
Company Phone
(866) 510-7876
Headquarters Address
1125 Berkshire Blvd Ste 150, Wyomissing, PA, 19610

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