Gotmerchant POS Review

Gotmerchant POS provides a variety of payment solutions for both online and on-site stores, restaurants and hospitality-based businesses. Point of sale services includes credit/ debit card payments, checks and online payments. Gotmerchant POS also has inventory, employee and customer management features that help businesses not only take care of payments but also monitor other essential tasks involved in running its daily operations.  

Features

Inventory Management

• Inventory reports
• edit menu and item prices

Employee Management

• User-level access
• Payroll reports
• Send messages to employees

Customer Management

• Waiting list management
• Send a text message, phone call when table is available
• Manage reservations (calendar/ detail view)
• Table layout feature (shows occupied and open tables)
• Create customer profile for marketing and loyalty programs
• Custom gift cards

Payment Options (Point of Sale Features)

Credit/ debit card processing

Pin-based debit transactions

Check payments

Cell phone processing

Custom gift cards

Online ordering

Table-side ordering

Internet merchant account

Mobile processing (iOS, Android, Windows)

Equipment

Mobile devices

Cash registers

Electronic card readers

Remote kitchen printers

Remote kitchen Video Display Systems

Integrated digital scales

Integrated caller ID module (delivery service)

Industries

Food services

Hospitality services

Retail services

Bottom Line

Gotmerchant stands out when it comes to handling online payment processing. It does offer a wide range of POS services but sadly lacks in terms of inventory and employee management features. Other good things going for this POS service items that it enables businesses to accept check payments and pin-based debit transactions. Gotmerchant also offers professional help with an account manager during your initial setup which helps ease the process of setting up the new system. Overall, Gotmerchant POS could give small businesses a solid POS system but for those with more tasking needs, some of the companies in our review could give you a better fit.