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Netspend® Visa® Prepaid Cards Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
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The Netspend Visa and Mastercard are prepaid debit cards issued by Netspend, one of the largest prepaid card providers in the United States. The card works like any other debit card, helping customers with their daily purchases, payments, and transactions. The card also comes with useful features like free online bill payment, a direct deposit option, cashback perks, and check loading through the company's mobile app. Netspend was founded in 1999 and has served over 10 million customers across the United States.
 
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How is Netspend Visa and MasterCard rated?

Breakdown

4.9/5
Card Characteristics
4.8/5
Additional Services
4.9/5
Customer Experience

Overall Rating: 4.8 / 5 (Excellent)

Netspend's prepaid Visa and Mastercard is a good option for customers looking for a prepaid debit card, since it comes with great features and rewards, such as cashback, personalized offers, mobile and online account management, and check loading. However, the cards come with a great number of fees attached. Although this is very common for the prepaid credit cards industry, it's important for customers interested in Netspend's services to check all of the possible fees before subscribing to their services.

Netspend Visa and MasterCard Card Characteristics

Card Characteristics - 4.9 / 5

Netspend's Visa and Mastercard come in 3 tiers: Pay-As-You-Go, FeeAdvantage Plan, and Premier FeeAdvantage Plan. The first tier benefits from no monthly fees, but is prone to the highest fee costs. The other two tiers have a $9.95 and $5.00 monthly fee respectively, but incur cheaper fees. Users might be swayed by Netspend Premiere's low monthly fee, but it requires a $500 monthly deposit, which might not be a good fit for some customers. However, if you are a FeeAdvantage cardholder, and you deposit $500 on your account, you are automatically upgraded to Premier. The card does not have a minimum or maximum balance, but there is a $940 limit to daily withdrawals, and a $15,000 limit to daily deposits. The card comes with a hefty number of fees, including $2.50 on all domestic ATM withdrawals, $4.95 on international ATM withdrawals, over-the counter withdrawal fees on reload locations and financial institutions, balance inquiry fees at ATMs, stop transaction, card replacement, and reload fees. For a full list of Netspend's fees, visit the link provided.

Other

Daily Direct Deposit Limit
$%
Smart Chip
No

Fees & Penalties

  • Decline Fee
  • Withdrawal Fee
  • Monthly Fee
  • Balance Inquiry Fee
  • Activation Fee
  • Purchase Fee
  • Transaction Fee
  • Transfer Fee
  • Maintenance Fee
  • Dormancy Fee
  • Cash Withdrawal Fee
  • Overdraft Penalty
  • Over the Counter Cash Withdrawal Fee

Fees Link

this page.

Netspend Visa and MasterCard Additional Services

Additional Services - 4.8 / 5

Netspend's prepaid Visa and Mastercard come with various useful features and rewards. There is no credit check needed, so all customers can enjoy Netspend's services regardless of their credit history. Online account management is free, and it lets card holders pay their bills and manage their funds quickly and with ease. For account management on-the-go, users can download Netspend's mobile app, which lets them load their checks, send money to friends and family, receive text alerts, and locate no-cost reload locations nearby. One of the best features Netspend offers is their savings account, which provides an outstanding 5.00% APY. The card's Payback Rewards program is also useful, giving cashback to customers through specific purchases, and offering personalized offers based on the customer's spending habits.

Features

  • No Credit Check
  • Text Alerts
  • Online Account Management
  • Mobile App
  • Savings Account
  • Mobile Check Capture
  • Online Bill Pay

Rewards

  • Cashback
  • Refer a Friend

Netspend Visa and MasterCard Customer Experience

Customer Experience - 4.9 / 5

Netspend has average review scores online. They have a B+ rating with the Better Business Bureau, which is based on 451 customer reviews and 2702 complaints. Although the complaint amount is high, they have all been closed by Netspend. Trustpilot also gives the company an average score of 4.9, which is based on a total of 8 reviews. Positive reviews praise the company's low overdraft fees and ease of deposit, while negative reviews critique the amount of fees that come with the card.

Help & Support

  • Phone
  • Email
  • FAQs

Reviews and Complaints

BBB Rating
B+
Trustpilot Rating
4.9 out of 10
CFPB Total Complaints
990
Date Collected
2018-09-07

Company Profile

Full Name
Netspend® Visa® Prepaid Cards
Company Website
https://www.netspend.com/prepaid-debit/
Headquarters
PO Box 2136, Austin, TX, 78768
Top Rated
Our Partner
  • No overdraft fees on card purchases 
  • Usable anywhere regular Visa debit cards are accepted
  • Get your tax refund deposited directly to your card
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