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Young Alfred Renters Insurance Review

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Young Alfred is an online insurance marketplace founded in 2016 in Philadelphia. The company is an insurance agency, rather than a provider--referring to itself as a "hip family butler"--offering insurance for home, auto, renters, and pets. Like other marketplace-style websites, Young Alfred asks a set of questions and, using proprietary machine learning, matches the customer with the best renters insurance companies.
 
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How is Young Alfred rated?

Breakdown

4.5/5
Coverage Options
4.5/5
Add-Ons & Discounts
4.5/5
Customer Service
4.5/5
Financial Strength

Overall Rating: 4.5 / 5 (Excellent)

Young Alfred is an online insurance marketplace, which means it has all the strengths and weaknesses of an aggregator site. In the positive column there's the ease of shopping for a policy from many companies at once; in the negative, scant particulars about coverage until you've chosen an insurance provider. A relative newcomer in the insurance field, Young Alfred enjoys an overwhelmingly positive reputation on Trustpilot. The online quote process is straightforward, doesn't lock you into a phone call, and asks enough specific questions--including desired deductible--to build a well-tailored policy. The website is short on tools and other helpful content (a coverage calculator would be nice), but again, marketplaces are not designed for specifics.

Young Alfred Coverage

Coverage Options - 4.5 / 5

Coverage options vary according to provider, jurisdiction, property value and the specifics of the property covered. Though Young Alfred asks detailed questions about all of these criteria--and more--in the quote questionnaire, coverage specifics are determined by the ultimate provider. Policy contracts must be reviewed to determine full coverage features.
Basic Coverage
Personal Property
Personal Liability
Loss of Use / Additional Living Expenses

Pricing & Discounts

Add-Ons & Discounts - 4.5 / 5

The quote process asks some specifics on home features, including whether the premises have fire and burglary protection and whether there are pets. Discounts are offered by the providers themselves and vary by company. Payment options vary as well.
Annual Premium
Starting at $0
Deductible Options
$500, $1,000, $1,500, $2,000, $2,500, $5,000
Property-Level Discounts
Burglary Protected
Fire Protection
Sprinkler System
Security / Lobby Staff

Customer Experience

Customer Service - 4.5 / 5

Young Alfred earned an impressive 9.7 out of 10 from 184 customer reviews on Trustpilot.com. The lone one star review cited an issue with confusing pricing. It should be noted that as an agent, Young Alfred doesn't control policy prices. A relatively new company, Young Alfred doesn't yet have a BBB rating.

Customer Ratings

TrustPilot Rating
9.7 out of 5

Financial Strength Ratings

Financial Strength - 4.5 / 5

Young Alfred is an insurance agency that matches customers with insurance providers. Because it doesn't underwrite its own policies, Young Alfred is not graded by any credit-rating agencies. Care must be taken when choosing a rental insurance provider through Young Alfred to ensure the provider is financially stable.
Company Type
Marketplace

Contact & Additional Information

Homepage URL
https://youngalfred.com/
Company Phone
(215) 586-5055
Headquarters Address
1700 Market St. Ste 1005, Philadelphia, PA, 19103

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Customer Comments & Reviews

Loading Reviews ...
D
Dori H
10/3/2021
I hate to give a review so soon after trying it, but I'm very pleased they allow an option to not list your phone number. I can't stand being on calling lists. I don't like talking on the phone in general and don't want a bunch of sales calls from however many agents and insurance companies. I want to be able to calmly read and think about the information. My only complaint is they don't make that clear from the beginning. I almost didn't fill it out, because I figured I would again get nowhere because I wouldn't leave a phone number, or I would leave a fake one and instructions not to even try calling. If I had known that was an option, I would have filled it out better, instead... Read More

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