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Sears Replacement Windows Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
11 Customer Comments & Reviews - see all comments
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Sears has been a trusted brand and mainstay of home improvement since its founding in 1893. The company serves do-it-yourselfers with a wide range of products, from its iconic Craftsman line of tools to paints, flooring, and more. The company also operates a well-respected home services division, which offers replacement window and other custom services thorugh a nationwide network of contractors. Sears is headquartered in Chicago, Illinois.

Through its Home Services division, Sears provides residential consumers in 39 states and DC with custom-built, fully installed replacement windows. Consumers can upload their window dimensions through the website or have a window consultant come to their home to perform the measurements. All windows are Energy Star compliant and can be ordered in multiple exterior colors and interior finishes. Sears offers financing and instant credit to qualified customers.

Services and Features

Sears offers a variety of window types, including double-hung, garden, geometric fixed, slider, bay, bow, awning, and picture windows. Windows are constructed of vinyl and won't chip or dent like their metal and wooden counterparts. The company also sells sliding patio doors through its windows division. Windows are available in three quality grades, eight exterior colors and five interior finishes, including wood grains. The glass is double-glazed with argon insulation. Extra-strength glass is also offered. Some Sears windows include a tilt-in feature, which makes cleaning window exteriors easy.

Sears provides both materials and labor warranties of varying lengths. Its labor guarantees include public liability protection, worker’s compensation protection, and property damage insurance.

 

Services and Features 

Eco-Friendly

✔

Energy-Saving Performance 

✔

Online Product Registration

✔

Store Locator

✔

Free Quotation

✔

Online Brochure

✗

Free Home Consultation

✔

Window Types

Sliding Windows

✔

Jalousie Windows

✗

Awning Windows

✔

Single-Hung Windows

✗

Garden Windows

✔

Picture Windows

✔

Egress Windows

✔

Casement Windows

✗

Bay Windows

✔

Hopper Windows

✗

Window Frame Materials

Wood

✗

Vinyl

✔

Fiberglass

✗

Aluminium

✗

Energy Efficient Windows  

Thermal

✔

Triple Pane

✗

Double Pane

✔

Energy Star

✔

Plan Details  

Warranty

Varies

Installation Fee

Varies

Price

Varies

Replacement Windows at Sears

One of the key advantages of Sears replacement windows is that that they come from a one-stop-shopping company. Sears provides the windows (all of which are custom built to size), the labor, and the financing. This relieves the homeowner of having to coordinate among a fabricator, a vendor, and a finance company. The disadvantage of this is that consumers do not have a choice of window manufacturers. However, Sears' array of quality grades, exterior colors, interior finishes, and window types are likely serve the needs of residential consumers who prefer vinyl windows. 


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11 Customer Comments & Reviews

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C
crystal
3/27/2019
Shopped many companies for windows and doors. Decided on Sears because they had a great warranty, seemed to have a good product, and offered 2 years interest-free financing. Ordered product in late May. Told it would be about 3 months to receive product. We called to inquire in late July about the status of our project and were told that the sales rep should have called us. They didn’t have the doors that were ordered, so we would have to order doors, which would take another 3 months before they are ready (so, 2 months were lost). Numerous calls to check on the status of our project went unreturned. When they finally did call us to give an update, the project coordinator... Read More



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