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Window Nation Replacement Windows Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
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Founded in 2006, Window Nation is an installer of replacement windows, doors, and vinyl siding. Windows are manufactured for the company by several companies. Window Nation prides itself on providing the personalized service resellers often struggle with. The company offers a full array of replacement windows, from awning style to bay and bow windows, to suit customers' needs and fashion objectives. Window Nation is located in Fulton, Maryland.

Product Options

Window Nation offers a wide range of window styles made from vinyl and, in some cases, wood. The company's product catalog includes:

  • Awning windows
  • Bay windows
  • Bow windows
  • Casement windows
  • Double-hung windows
  • Garden windows
  • Vent windows
  • Specialty windows

In addition, the company also offers entry, French, and sliding doors. 

All Window Nation products are energy star-rated. The company points out that window quality isn't the only factor in a top-notch installation and discusses the various finishing materials that affect the quality of your project. Window Nation uses premium grade caulk, coil and insulation to make sure you get the high energy efficiency you expect when you replace your windows.

Window Nation's team consists of trained Installation Masters™ Certified Installers. You can watch a video on the company's website to get a bird's-eye view of the installation process.

Pricing

Every replacement window project is different. The number, type, size, and brand of windows you want installed will directly affect the cost of your purchase. Therefore, Window Nation does not quote any specific prices on its website. Pricing is provided once you've completed your in-home consultation. Window replacement can be quite pricy, but Window Nation advertises 0% financing for 60 months for qualified buyers. 

Customer Experience

Window Nation's website is easy to navigate. You can learn about the types of products available and how they are installed. Window Nation works with about a dozen window manufacturers. It doesn't offer the most popular window brands like Pella or Anderson. Before selecting a window brand, you may want to review the brand brochures available on Window Nation's website. Brochures are very detailed, provide technical information, and can help you make the right decision for your home. The brochures are a nice feature of the website. Window Nation also publishes a blog to help customers learn more about window construction, installation, and potential project pitfalls.

Window Nation doesn't operate nationwide, but serves multiple areas in the northeast, midwest and south through local showrooms. The company also operates in Texas and Colorado. To help you figure out what you need, Window Nation will send a design consultant to your home. You'll also have your windows measured during this at-home meeting. After your home visit, the company will provide you with a project cost. You can request a consultation online, via phone, or by using Window Nation's live chat website feature.

Reputation

Window Nation is not accredited or rated by the Better Business Bureau. However, consumer reviews published on the BBB website give the company an above average rating of 3.19 out of 5 stars. Customers on Trustpilot give the company a poor rating of 2.6 out of 5 stars, but that rating is based on only 3 reviews. Customers who review the company on Angie's list take a much more positive view of the company, awarding it 4.7 out of 5 stars.

Window Nation Summed Up

Window Nation offers a wide range of energy-efficient window choices to suit your home's needs and aesthetic preferences. The company works with multiple manufacturers to offer prices that fit within your budget. Window Nation provides personalized service and accurate estimates through in-home design consultations. The company operates 22 showrooms in 17 states.

If you live in one of Window Nation's service areas and want a company that takes ownership of your entire window project, the company is well-worth consideration.

 


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Customer Comments & Reviews

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L
Lonnie
5/17/2024
Pressure sale and then did not get the windows that I was told I would get, Did not swing open to clean. Paid a premium price for contractor grade windows, was offered a insulting $100 discount for the bait and switch. Looks like I will have to co to court. There answer is I got envison windows and that what the contract said, trouble is, salesperson and brochure presented windows with added qualities, Low e argon, brass rollers, swing out to clean. Stay away


ctm12321
3/12/2024
worse damn company in the Ohio Area I have ever dealt with, period! You do not want to help when we needed it and now you send messages and then block me from any type of response, pathetic. I will continue to warn anybody wanting a quote from a business who continues to deceive people with subpar windows and the WORST customer service I have ever dealt with.



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