Cruise America RV Rentals Review

Services Offered

• RV Rentals: Cruise America primarily offers Class C RVs, which are a popular choice for their ease of driving and suitability for families. Their fleet appears to be consistent across locations, providing a standardized experience.
• One-Way Rentals: They facilitate one-way rentals between select locations, offering flexibility for those who don't want to backtrack on their trip.
• Sales: Cruise America also sells used RVs from their fleet. This can be an attractive option for those who want to try RVing before committing to a new purchase, or who are looking for a more budget-friendly option.
• Trip Planning: The website offers trip inspiration and suggested itineraries.

Pricing

Specific pricing is dependent on a number of factors, including type of RV, dates, locations and demand. Their website features a rental search tool that allows users to select a pickup location and dates to check availability and pricing. Cruise America frequently advertises deals, including free unlimited miles or a set amount of free miles. These promotions can significantly reduce the overall cost of a trip. Like most RV rental companies, prices are likely to vary depending on the season and demand. Expect higher rates during peak travel times.

Customer Service and Reputation

Cruise America representatives are available 24/7 via phone, at 1 (800) 671-8042. The website also has a chat function for messaging. 

The company also provides several videos and guides to help renters on their journey, including the Renter’s Assistance Guide for tips on safe driving, entering and leaving campgrounds, and operating your RV. You will receive a copy before you leave the rental center. 

Regarding reputation, Cruise America is in very good standing, earning an A+ rating from the Better Business Bureau and a 4.1 (Great) rating from customers in Trustpilot.